158
OpenScape Voice functions
Muted silent monitoring
Station A and B are on a call. You want to monitor the call but so that neither
station notices.
• You can hear station A but cannot talk to him because he cannot hear you
• You can hear station B but cannot talk to him because he cannot hear you.
• Station A and B can hear and speak to each other.
• You can communicate unnoticed with station A if you have enabled
"whispering".
^
Lift the handset.
j
Enter the code for muted silent monitoring and the destination number for
station A (see code table
Page 163).
You are connected to the call and can
listen unnoticed.
You can enable the "whisper" function using a feature toggle key in order to
communicate unnoticed with the internal station A without station B hearing. The
"whisper" key must be configured
Page 147.
S
Press the "whisper" key – the key lights up. You can communicate unnoticed
with station A.
R
Press the illuminated key once again to disable "whispering" - the key stops
illuminating.
]
End the silent monitoring unnoticed by replacing the handset.
Your phone
internal station A
internal or external station B
