Two Year Limited Warranty
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UNIDEN UM425 VHF
IMPORTANT Satisfactory evidence of the original purchase is required for warranty service
Please refer to our Uniden website for any details or warranty durations offered in addition to those
contained below.
Warrantor
The warrantor is either Uniden Australia Pty Limited ABN 58 001 865 498 (“Uniden Aust”) or Uniden New
Zealand Limited (“Uniden NZ”) as the case may be.
Terms of Warranty
Uniden Aust/NZ warrants to the original retail purchaser only that the UM425 VHF (“the Product”), will be
free from defects in materials and craftsmanship for the duration of the warranty period, subject to the
limitations and exclusions set out below.
Warranty Period
This warranty to the original retail purchaser is only valid in the original country of purchase for a Product
first purchased either in Australia or New Zealand and will expire two (2) years from the date of the original
retail sale.
If a warranty claim is made, this warranty will not apply if the Product is found by Uniden to be:
(A) Damaged or not maintained in a reasonable manner or as recommended in the relevant Uniden
Owner’s Manual;
(B) Modified, altered or used as part of any conversion kits, subassemblies or any configurations not sold
by Uniden Aust or Uniden NZ;
(C) Improperly installed contrary to instructions contained in the relevant Owner’s Manual
(D) Repaired by someone other than an authorized Uniden Repair Agent in relation to a defect or
malfunction covered by this warranty; or
(E) Used in conjunction with any equipment, parts or a system not manufactured by Uniden.
Parts Covered
This warranty covers the Product and included accessories.
User-generated Data
This warranty does not cover any claimed loss of or damage to user-generated data (including but without
limitation phone numbers, addresses and images) that may be stored on your Product.
Statement of Remedy
If the Product is found not to conform to this warranty as stated above, the Warrantor, at its discretion,
will either repair the defect or replace the Product without any charge for parts or service. This warranty
does not include any reimbursement or payment of any consequential damages claimed to arise from a
Product’s failure to comply with the warranty.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major failure.
This warranty is in addition to and sits alongside your rights under either the COMPETITION AND
CONSUMER ACT 2010 (Australia) or the CONSUMER GUARANTEES ACT (New Zealand) as the case
may be, none of which can be excluded.
Procedure for Obtaining Warranty Service
Depending on the country in which the Product was first purchased, if you believe that your Product does
not conform with this warranty, you should deliver the Product, together with satisfactory evidence of your
original purchase (such as a legible copy of the sales docket) to Uniden at the addresses shown below.
You should contact Uniden regarding any compensation that may be payable for your expenses incurred
in making a warranty claim. Prior to delivery, we recommend that you make a backup copy of any phone
numbers, images or other data stored on your Product, in case it is lost or damaged during warranty
service.
UNIDEN AUSTRALIA PTY LTD
Service Division
345 Princes Highway,
Rockdale, NSW 2216
Phone number: 1300 366 895
Email address: [email protected]
UNIDEN NEW ZEALAND LTD
Service Division
150 Harris Road, East Tamaki
Auckland 2013
Phone number: (09) 273 8377
Email address: [email protected]
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