Uniden TRU9585 - TRU 9585 Cordless Phone, Owner'S Manual, Page: 53 / 68

52
T
roubleshooting
Troubleshooting
Common Issues
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your.problem,.please.call.our.Customer.Hotline.(see.the.back.cover.for.contact.information).
When you have this
problem...
Try...
The. charge .LED.won’t.
illuminate.when.the.handset.
is.placed.in.the.cradle.
Checking.the.AC.adapter.connection.(see.page.7).
Re-seating.the.handset.in.the.cradle..
Cleaning.the.charging.contacts.on.the.handsets.(see.page.5).. •
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The.audio.sounds.weak..
Moving.the.handset.closer.to.the.base.
Moving.the.handset.and/or.base.away.from.metal.objects.or.appliances.and.try.
again. •
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No.handsets.can.make.or.
receive.calls..
Checking.the.telephone.cord.connection..If.CHECK.TEL.LINE.appears.on.the.
base.or.handset.display,.the.telephone.cord.may.not.be.connected.correctly.(see.
page.9).
Disconnecting.the.base.AC.adapter..Wait.a.few.minutes,.then.reconnect.it.(see.
page.7).
Changing.the.dial.mode.(see.page.). •
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A.single.handset.can’t.make.
or.receive.calls.(but.other.
handsets.can).
Checking.the.battery.pack.connection.(see.page.6).
Charging.the.battery.for.5.to.20.hours.
Moving.the.handset.closer.to.the.base.
Making.sure.the.line.is.not.in.use..If.an.outside.call.is.already.using.a.line,.you..
cannot.use.that.line.to.make.another.outside.call.
Resetting.the.handset.(see.page.54).
Changing.the.handset.to.base.code.(see.page.56). •
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