23
General Problems
Possible Solutions
Color of the images is not
good
Set the ‘white balance’
setting to automatic. See
page 13.
Cross-stripe interference
in an image
Verify that Frequency
option (Setup/Frequency)
is set to 60Hz (North
America). See page 16.
The camera crashes
Using a pin or an unfolded
paper clip, press and hold
the Reset button to restart
the camera.
“File Error” appears
when photos or video are
replayed.
Format card error.
Reformat your microSD
card.
Video is unclear.
Clean the lens.
You cannot access
menus.
Press
OK
to stop
recording.
Recorded files are
missing.
The DC2 records over
older files. Be sure to save
important files to your PC
every 2 weeks.
Can’t delete recorded files
or snapshots.
The file or snapshot may
be protected. See page
19.