28
If...
Try this...
Memory card
error
Make sure the memory card is correctly inserted and
formatted.
Please backup the data before formatting.
This Format function will erase all data on the
memory card.
Wrong date and
time are shown
•
Make sure you’ve selected the correct time zone.
Unexpected date and time can result in an incorrect
recording schedule. (See page 21)
•
Confirm the system date/time of the mobile device to
ensure correct operation.
Router signal
strength is weak
•
Change router/camera relative position.
•
Use the Ethernet cable to physically connect the
AppCam 25HD camera to your router.
•
Use a Wi-Fi repeater/extender to maximize the
service range of your Wi-Fi router.
•
Switch your router to 11b/11g mode in order to
improve router service range.
Limited internet
bandwidth
•
Avoid more than two users accessing Guardian App
Cam 25 at a time.