29
Troubleshooting
If your telephone is not performing to your expectations, here are some suggestions on
how to resolve the problem.
TROUBLE SHOOTING
Suggestion
Problem
• These are all subscription services.
To subscribe, or check the pricing and
availability, please contact Telecom
Residential Sales and Service on ‘123’ or
Telecom Business on ‘126’
• Make sure the AC adaptor is plugged in
and the wall socket switched on.
• Make sure the AC adaptor is plugged in
and the wall socket switched on.
• Check / adjust the contrast control
setting as described in the Advanced
User Menu Options on page 28.
• Make sure you use only the line cord
supplied with this telephone.
• Check that both ends of the telephone
line cord and Handset cord are plugged
in.
• Plug another telephone into the
telephone socket and check for a dial
tone.
• Make sure the AC adaptor is plugged in
and the wall socket switched on.
• Make sure you do not have too many
telephones connected to the telephone
line.
• Adjust the Ringer Volume Control
• During speakerphone conversation,
adjust the speaker volume slider control
on the side of the telephone.
• Repeat the memory storage procedures
detailed on page 19.
• Make sure the Handset Retainer Tab
has been turned around (point facing up)
and the Handset is placed firmly into the
cradle.
• All new calls must be reviewed before
the new call LED stops flashing.
Can’t make or receive calls.
• Press the
reset
button located at the
rear of the phone.
Caller Display
feature not working
Pre-programmed features not working
Blank or faint LCD screen
No Dial Tone.
Can’t hear the telephone ringing.
Speaker phone volume is too low.
One Touch speed dial numbers are not
working correctly.
Handset does not hang up in the wall
mount position.
New Call LED keeps flashing
Speaker phone or display not working
• Make sure the AC adaptor is firmly plugged in
at the phone and the wall, and is switched on.
