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EXP1240 System Installation Guide

Revision 06

PROPRIETARY AND CONFIDENTIAL

Page 9 of 71

Table 1: Terms

Base station

The primary component of the system. The base station manages
connections with the SIP server or VoIP PBX and handles call control and
audio routing for handsets.

Handset

The end user’s main interface. The handset provides the user interface
and allows the end user to make and receive calls.

Charger

The handset cradle. The charger provides a slot to charge the handset
battery along with a slot for charging a spare battery.

Table 2: Abbreviations

CSV

Comma Separated Values

DHCP

Dynamic Host Configuration Protocol

DNS

Domain Name Server

HTTP(S)

Hyper Text Transfer Protocol (Secure)

(T)FTP

(Trivial) File Transfer Protocol

IP address

All IP addresses in this document are assumed to be IPv4 (i.e., in the
form

XXX.XXX.XXX.XXX

IPEI

International Portable Equipment Identity

G.711A

A-law Pulse Code Modulation

G.711U

mu-law Pulse Code Modulation

NTP

Network Time Protocol

PBX

SIP Server or VOIP PBX

PoE

Power over Ethernet

RFPI

Radio Fixed Part Identity

RPN

Radio Part Number

RSSI

Received Signal Strength Indication

RTP

Real-time Transport Protocol

RPORT

Response Port (Refer to RFC3581 for details)

SIP

Session Initiation Protocol

SME

Small and Medium scale Enterprise

Summary of Contents for EXP1240

Page 1: ...tallation Guide Revision 06 2013 Uniden America Corp PROPRIETARY AND CONFIDENTIAL Page 1 of 71 EXP1240 SIP DECT System Installation Guide Revision 06 July 7 2013 Uniden America Corp Irving TX CONFIDENTIAL AND PROPRIETARY ...

Page 2: ... Initial System Configuration 15 Using the Base Station Interface 16 Configuring General System Settings 17 Change Configuration and Management Settings 18 Change the Default Password 19 Change the PSTN Tones and Emergency Dialing 19 Configure the Network Settings Screen 20 Configure Time Settings 21 Configuring the SIP Server Settings 22 To edit an existing server 24 To delete a server 24 Program...

Page 3: ...ase stations 41 Valid server folder and firmware file name examples handsets 42 Configuring the Firmware Update Settings 42 Updating Base Station Firmware 43 Updating Handsets 44 To verify the firmware update 45 Appendix A Software Reference 46 Base Station Configuration Interface 46 Available Screens 46 Global Buttons and Options 47 Home Status Screen Read Only 48 Extensions Screen 49 Add Extensi...

Page 4: ...tings screen 21 Figure 15 Checking time settings updates 22 Figure 16 Servers screen 22 Figure 17 Add Extension screen 25 Figure 18 Extensions screen no handsets registered 27 Figure 19 Extensions screen one handset registered 27 Figure 20 Extensions screen three handsets registered 28 Figure 21 Sample multi cell system 30 Figure 22 Multi cell screen default values 32 Figure 23 Home status screen ...

Page 5: ...mware path examples 42 Table 8 Home Status Options 48 Table 8 Home Status parameters 48 Table 9 Extensions options 49 Table 10 Extensions parameters read only 50 Table 11 Add extension and Edit extension parameters 51 Table 12 Servers options 52 Table 13 Servers parameters 52 Table 14 IP Settings parameters 54 Table 15 VLAN Settings parameters 55 Table 16 DHCP Options parameters 55 Table 17 NAT Se...

Page 6: ...6 2013 Uniden America Corp PROPRIETARY AND CONFIDENTIAL Page 6 of 71 Table 25 Settings for this unit parameters 65 Table 26 DECT system settings parameters 66 Table 27 Base station settings parameters 66 Table 28 Base Station Group parameters 67 ...

Page 7: ...swimming pool Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions Do not place the handset in any charging cradle without the battery installed and the battery cover securely in place SAVE THESE INSTRUCTIONS CAUTION Risk of explosion if battery is replaced by an incor...

Page 8: ...ators who have a background in TCP IP and SIP networks Most of the procedures described in this document require administrator level access to the EXP1240 base station Each section of this document defines for only those fields necessary for that section Appendix A contains a complete list of screens and definitions of every field on each screen Manual Conventions This manual uses several differen...

Page 9: ... spare battery Table 2 Abbreviations CSV Comma Separated Values DHCP Dynamic Host Configuration Protocol DNS Domain Name Server HTTP S Hyper Text Transfer Protocol Secure T FTP Trivial File Transfer Protocol IP address All IP addresses in this document are assumed to be IPv4 i e in the form XXX XXX XXX XXX IPEI International Portable Equipment Identity G 711A A law Pulse Code Modulation G 711U mu ...

Page 10: ...ternet Protocol TOS Type of Service policy based routing URL Uniform Resource Locator UA User Agent Hardware Setup Base Station Figure 1 Base station front view Figure 2 Base station rear view Connecting the Base Station If your network connection does not provide Power Over Ethernet you will need to order a standard Ethernet to PoE adapter Contact customer service ...

Page 11: ...work When the base station powers on the STATUS LED on the front briefly lights orange and then turns off while it initializes and connects to the network After the base station successfully initializes and connects to the network the LED lights green and remains steady on Table 3 Base station LEDs and their meanings Color State Meaning Green Flickering Firmware update in progress Green Steady on ...

Page 12: ...ate in progress Red Steady on Critical error Contact technical support Wall mounting the base station Be sure the wall material can hold the weight of the base 1 Hold the base in its final location and mark the screw location based on the measurements shown 2 Insert the appropriate anchors for the wall material 3 Insert the mounting screws into the anchors leaving about inch of space between the s...

Page 13: ...EXP1240 System Installation Guide Revision 06 2013 Uniden America Corp PROPRIETARY AND CONFIDENTIAL Page 13 of 71 Handset and Charger Figure 5 Handset front view Figure 6 Charger top view ...

Page 14: ...20V AC power outlet 3 Place the handset in the charger with the display facing forward The HANDSET STATUS LED should turn on if it doesn t reseat the handset or try plugging the AC adapter into a different outlet 4 Place the spare battery if available in the back section of the charger the BATTERY STATUS LED should turn on Pull the battery latch back slightly to fit the battery in the slot Charge ...

Page 15: ... page 41 Syslog server Base stations must be able to write to this server DNS server Only required if you are using host names to access network nodes There are some general server and base station requirements The SIP server VoIP PBX NTP and Syslog servers must be available at all times If the base stations acquire their IP addresses dynamically rather than being statically assigned then the DHCP...

Page 16: ... reboot the base station for changes to take effect SIP Server Settings 6 Program the SIP server s Network Servers Required You must reboot the base station for changes to take effect 7 Program extensions on each SIP server Extensions Required 8 Register a handset to each extension Extensions Required Using the Base Station Interface Each base station has a built in HTTP server that controls the c...

Page 17: ...D and password The default user ID and password are both admin all lower case The base station opens the Home Status screen Figure 9 Home Status screen You can open any configuration screen by clicking its name on the left side of the screen the screen name links appear on every screen Configuring General System Settings This document does not cover general IP and SIP network setup If you need mor...

Page 18: ... to this sever The TFTP Server must be running for SIP log file uploads 4 Under Management Transfer Protocol select TFTP 5 HTTP management is reserved for system development just ignore these fields 6 If you want to have this base station copy SIP messages onto the configuration server select Enabled in the Upload of SIP Log field SIP logs are named in the format of MAC_address _SIP_ timestamp log...

Page 19: ...el of logging is targeted for a level 1 or 2 tech support Debug This will output the previous two types of logs plus lower level logs whose audience are system developers Please be aware that enabling this level of logging will degrade system performance 9 Click Save when you re finished Change the Default Password In the left panel of the Home Status screen select Web Security This opens the Web ...

Page 20: ...ntry screen 2 Select the country that best represents the PSTN standards the system should use 3 Click Save Reboot When the base station finishes rebooting the interface will use the new language Configure the Network Settings Screen 1 In the left hand panel select Network This opens the Network screen Figure 13 Network screen ...

Page 21: ... opens the Time Settings screen Figure 14 Time Settings screen 2 In the Time Server field enter the IP address or URL of the server that distributes reference clock information for your network This server must be visible to the base stations at all times 3 In the Time server refresh interval field change the number of hours the base should wait before it checks the time server again if necessary ...

Page 22: ... the Time screen to verify that the time server IP address is still correct Figure 15 Checking time settings updates Configuring the SIP Server Settings 1 If necessary go to the Network screen Figure 13 and verify that the parameters under the SIP RTP Settings are correct 2 In the left panel of the screen select Servers This opens the Servers screen Figure 16 Servers screen 3 Click Add Server then...

Page 23: ...ions with the SIP Server If the number of seconds is less than 600 then the frequency will be half of the number of seconds If the number of seconds is 600 or greater then the frequency will be the value minus 300 seconds As examples if the entered number of seconds is 500 then the re registration frequency will be 500 2 250 seconds If the number of seconds is 700 then the re registration frequenc...

Page 24: ...f servers click on the server you want to delete The parameters for that server are loaded into the screen 2 Click Remove Server Deleting a SIP server will delete any extensions associated with the server deregistering them from the server if necessary Program the SIP Extensions Before you program the extensions you must have at least one SIP server assigned to this base station An extension will ...

Page 25: ... extension should use Server Select the SIP server this extension is programmed on Forwarding Unconditional Number Forward all calls Enter the number the system should forward calls to Select Enable to turn call forwarding on or Disable to leave it off Forwarding No Answer Number Forward on no answer Enter the number the system should forward calls to when this extension does not answer then enter...

Page 26: ...eters unchanged To delete extensions 3 Click the check box beside the extensions you want to delete 4 Click Delete Extension s When the base station asks you to confirm click OK OR click Cancel to leave the extension information in the base station When you delete an extension any handset s registered to that extension will be deregistered automatically Register Handsets to Extensions In a multi c...

Page 27: ... the menu screen 4 Select Connectivity and then select Register 5 When prompted enter the base station registration Access Code The Access Code is 0000 6 Press the OK soft key to confirm 7 Within a minute the base station configuration screen will update with the new information Figure 19 Extensions screen one handset registered 8 Verify that the Extension and Display Name are correct and that the...

Page 28: ...age 28 of 71 Figure 20 Extensions screen three handsets registered To deregister a handset 1 Click the check box beside the handset s you want to deregister 2 Click Deregister Handset s When the base station asks you to confirm click OK OR click Cancel to leave the handset registered to this extension ...

Page 29: ...el 3 get their timing from base stations at Level 2 and so on Level 6 is the maximum timing level System Chain ID and RPN To enable base stations to recognize members of the same system each multi cell system requires a separate system chain ID number All base stations that share a system chain ID will function as part of the same multi cell system Within the system chain each base station is auto...

Page 30: ...EXP1240 System Installation Guide Revision 06 2013 Uniden America Corp PROPRIETARY AND CONFIDENTIAL Page 30 of 71 Figure 21 Sample multi cell system ...

Page 31: ... a top level summary of the steps needed to set up a multi cell system Table 6 Summary Multi cell system configuration Step Screens used 1 Place the primary base station at its final location NA 2 Configure the primary base station Multicell 3 Reboot the primary base station and verify the settings Home Status 4 Place each Level 1 base station at its final location NA 5 Configure each Level 1 base...

Page 32: ...e for information on the proper placement of base stations 2 Login to the base station 3 In the left hand panel click on Multi cell This opens the Multi cell screen Figure 22 Multi cell screen default values 4 Set the Multi cell system field to Enable 5 In the System chain ID field enter the unique identifier of the chain this base station should belong to Acceptable ID values range from 0 to 9999...

Page 33: ... final location 2 Login to the base station 3 Reset the base station to its default settings open the Management screen and click Default Base Station If this base station has never been configured skip this step 4 Go to the Multi cell screen and set the Multi cell system field to Enable 5 Enter the System chain ID of the chain this base station should belong to 6 If you want the base station to i...

Page 34: ... tree set to Disabled 10 In the Number of SIP accounts before distributed load field enter the maximum number of handset registrations up to 30 for each base station This number is synchronized among all the bases in the chain so you only have to enter it once 11 Click Save 12 Use the Base Station Group table to check system synchronization Figure 25 Base Station Group table synchronizing Multi ce...

Page 35: ...verify that there is a selection for the primary base station with a dBm value If there is not a dBm value wait for the system to further synchronize approximately 2 minutes When there is a dBm value select the primary base station from the DECT sync source drop down box and click Save If the primary base station is not on the list or if the signal strength is below 70 to 73 dBm 74dBm or less move...

Page 36: ...placement of base stations 2 Login to the base station 3 Reset the base station to its default settings open the Management screen and click Default Base Station If this base station has never been configured skip this step 4 Go to the Multi cell screen and set the Multi cell system field to Enable 5 Enter the System chain ID and select a Multi Cell debug setting only if necessary 6 Click Save and...

Page 37: ...is process for each base station at Level 2 9 After you ve configured all the base stations at Level 2 follow the same procedure for the base stations at Level 3 Level 4 and so on until all base stations have been added to the system Removing Base Station s from a Multi Cell System Before removing the primary base station from the system configure a different base station to be the primary synchro...

Page 38: ... RPN00 7 Login to the base station just removed On the Home Status screen verify that it reads Multi Cell disabled on the System Information line 8 For use in another chain reset the base station to its factory default settings go to the Management screen and click Default Base Station When the base station finishes rebooting login and check the Home Status screen The base station name at the top ...

Page 39: ...the Home Status screen verify that it reads Multi cell Ready Keep alive Secondary 10 Login to the new primary base station On the Home Status screen verify that it reads Multi cell Ready Keep alive Primary 11 Go to the Multi Cell screen Check the Base Station Group table and verify that all base stations have properly resynchronized ...

Page 40: ...ration Settings 1 Configure the first base station completely and save the configuration 2 In the left hand panel click on Configuration This opens the Configuration screen Figure 29 Configuration screen 3 At the top of the screen click Save 4 Save the file with a cfg extension to a designated location for managing base station configuration settings ...

Page 41: ...P address IPv4 The server must allow both transmitting and receiving on the firmware folder so base stations can upload copies of old firmware before updating Folders in the firmware path must have or TFTP compatible names e g they must not contain spaces question marks colons semicolons commas etc In the firmware update path directory create the directories Beatus for base station firmware files ...

Page 42: ...address field enter the name or IP address of the TFTP server Enter the folder path between the server root and the Beatus or Pegasus folder Do not include the folder name for base stations Beatus or handsets or Pegasus these are added automatically This field must start with a forward slash Do not include a forward slash at the end of the field The table below shows how you would enter the server...

Page 43: ...rmation is saved in the base station so you don t have to re enter it every time you want to update the firmware Updating Base Station Firmware Updating base station firmware involves an automatic reboot of the base station at the end of the firmware download This will drop any active calls It is recommended to perform this update after normal business hours Before starting an update ensure that t...

Page 44: ...e Version field The field shows the current firmware version in the format IPDECT Required FW version date of FW file so in this example the field should read IPDECT 01 27 followed by the date the file was created Updating Handsets Updating handset firmware will take several hours and will affect the number of channels available for simultaneous call Be sure to perform this update outside of norma...

Page 45: ...e for example if you want to update the handsets to the firmware file PegasusSW_4181_v0107 fwu enter 107 in the Required version field 13 Click Save The download will automatically start to any base stations with registered handsets that are not at the required version You can see the progress of the handset update on the Extensions screen The FWU Progress column shows the status of the firmware u...

Page 46: ...ration screen by clicking its name on the left side of the screen the screen name links appear on every screen Screen Purpose Home Status Return to the home screen Extensions Programming extensions and handsets Servers Provisioning SIP servers Network Configure how the base station communicates with the network Management Change the base station name and configure SIP and system logs Firmware Upda...

Page 47: ... of the current base station SIP Log Review SIP server related messages to and from the current base station Logout Exit the base station configuration interface Global Buttons and Options The items listed below appear as buttons or options on more than one of the base station configuration screens these items will not be described every time they appear Button or Option Function Save Save changes...

Page 48: ...e connected base station If there are any active calls on the base station it will not reboot Forced Reboot Disconnect any active calls and reboot the connected base station Table 9 Home Status parameters Item Definition System Information The current multi cell state of this base station Multi Cell Disabled or Ready Primary or Secondary Phone Type Always IPDECT a combination of VoIP and wireless ...

Page 49: ...r of this base station IP Address The current IP address assigned to this base station Firmware Version The version of the current firmware on this base station Firmware URL The address of the server this base station uses for firmware updates SIP Identity Status on this Base station The status of all handsets registered to this base station in the format Extension SIP Server Extensions Screen Tab...

Page 50: ...sions parameters read only Parameter Definition Idx A reference number for the extension Extension The extension as configured in the SIP server Display Name The name of this extension as configured in the PBX or in the Add Edit extension page IPEI The unique ID of the handset registered to this extension State The current status of the handset registered to this extension and the RPN ID of the ba...

Page 51: ...ox this extension should use Server Select the SIP server this extension is programmed on Forwarding Unconditional Number Forward all calls Enter the number the system should forward calls to Select Enable to turn call forwarding on or Disable to leave it off Forwarding No Answer Number Forward on no answer Enter the number the system should forward calls to when this extension does not answer the...

Page 52: ...ove Server Remove the selected SIP server from the system Table 14 Servers parameters Parameter Description NAT Adaption If you want the base to change the rport and received parameters in its outgoing SIP messages according to the parameters in incoming SIP messages received from the SIP server select Yes If you want the base to ignore the rport and received parameters in SIP messages received fr...

Page 53: ...alue minus 300 seconds As examples if the entered number of seconds is 500 then the re registration frequency will be 500 2 250 seconds If the number of seconds is 700 then the re registration frequency will be 700 300 400 seconds Keep Alive If you want the base to send Keep Alive messages select Enable They will be sent according to the frequency specified on the Network Settings screen If you do...

Page 54: ...ets its IP address from a DHCP server or uses a static IP address IP Address static IP address only Enter the 32 bit IP address this base station should use Subnet Mask static IP address only Enter the 32 bit mask to specify which part of the IP address identifies the network 255 and which part identifies the node 0 Class A B and C networks use the following default masks Class A 255 0 0 0 Class B...

Page 55: ...ntifier 0 4094 for the 802 1Q Virtual LAN that this base station belongs to If this field is null the base station will not recognize VLAN tagging or VLAN discovery through DHCP VLAN User Priority Enter the priority level given to packets belonging to the VLAN identified above Enter a priority level from 0 to 7 VLAN Settings are not synchronized with other base stations in a multi cell chain If yo...

Page 56: ...Settings parameters Parameter Description Local SIP port Enter the port number the server should use for the first user agent UA instance Successive ports will be automatically assigned for additional UA instances The default port number is 5060 SIP ToS QoS Enter the Type of Service or Quality of Service priority code for SIP call control traffic The default value is 0x68 104 in decimal notation R...

Page 57: ...Server Address Enter the IP address or URL of the server that hosts the uploaded SIP log files Base station configuration file s base stations will upload log files to the same server This server must be available to the base stations when the Upload of SIP Logs is enabled Management Transfer Protocol Select the protocol used for the configuration files and firmware downloads The default value is ...

Page 58: ...logs to Syslog Server Port If your syslog server is listening to a port other than 514 the default enter that port number Syslog Level Select the level of messages you want the base station to log Disabled the base station will not log any messages to the server Normal Operation Normal operation events are logged incoming call outgoing calls handset registration DECT location and call lost due to ...

Page 59: ...type has any value other than 0 clicking Save triggers the firmware update process for any handset of that handset type which is not at the required version Handsets already at the required version are not affected To save changes to the server address or firmware path be sure the required version field for all handset types is blank or 0 before clicking then click Save Start update Start the firm...

Page 60: ...be displayed here Required Version Enter the version of the firmware that will be used to update each type of handset This field must match the last 3 digits of the name of the firmware file Firmware file versions are independent for each handset type Be sure you enter the correct version number for the specific type of handset If the required version field for any handset type contains any value ...

Page 61: ... in this system Time Screen Table 25 Time Settings parameters Parameter Description Time Server Enter the IP address or URL of the server that distributes reference clock information this information is used by all system components Refresh Time h Enter the number of hours positive integer between time server refreshes Time Zone Select the number of hours the local time zone differs from GMT UTC t...

Page 62: ... savings time begins start DST Start Date if Use Date is selected Enter the day of the month 1 through 31 on which daylight savings time begins DST Start Time Enter the hour 1 through 24 in which daylight savings time begins DST Start Day of Week if Use Month and Day of week is selected Select the day of the week on which daylight savings time begins DST Start Day of Week Last in Month if Use Mont...

Page 63: ...Page 63 of 71 Country Screen Select the country that best represents the tones and emergency dialing you want to use for the system Reboot the base station to activate the new setting Web Security Screen Enter the user name and password used to access the configuration screens Central Directory Screen ...

Page 64: ...alphabetized according to the name field For alphabetization by last name create the entries in a standard lastname firstname format Initials may be used Below is a sample CSV file showing a few entries Smith Al 119 Williams J 120 Jones Mary 121 Johnson T 124 Roe Cliff 127 Ricardo Bert 128 Mays Jeff 129 Gomez Liz 131 Marks Dave 138 Foster E 111 Quincy P 113 Cole Joyce 141 Dawson Bryan 125 Ono Pete...

Page 65: ...escription Multi cell system Select Enable to allow this base station to operate in a multi cell or daisy chain system System chain ID Enter the unique identifier of the chain you want this base station to belong to Synchronization time s Enter the number of seconds between each re synchronization between this base station and the other base stations in the same chain ...

Page 66: ... timeouts within Auto tree are logged Both To include both Data sync and Auto tree logs in the syslogs Table 27 DECT system settings parameters Parameter Description DECT system RFPI The radio network identity used by all base stations in a specific chain to communicate with each other See Appendix B RFPI Number on page 71 for details Auto configure DECT sync source tree This setting should remain...

Page 67: ...me RPN might be used at remote locations MAC Address Displays the MAC address of each base station Version Displays the current firmware version on each base station Status Connected The base station is connected and functioning properly Connection Loss The base station is not connected to the network This Unit The base station is the one you are currently logged into DECT Sync source Select the s...

Page 68: ...de Revision 06 2013 Uniden America Corp PROPRIETARY AND CONFIDENTIAL Page 68 of 71 Parameters Description Base station name Displays the name of each base station as configured on the Management screen Configuration Screen read only ...

Page 69: ...EXP1240 System Installation Guide Revision 06 2013 Uniden America Corp PROPRIETARY AND CONFIDENTIAL Page 69 of 71 Syslog Screen read only ...

Page 70: ...EXP1240 System Installation Guide Revision 06 2013 Uniden America Corp PROPRIETARY AND CONFIDENTIAL Page 70 of 71 SIP Log Screen read only ...

Page 71: ...ugh 8 A geographically unique identity transmitted to DECT networks to help distinguish between communications in different cells or chains The minimum value is 001 the maximum is FFF Location Area Length LAL characters 9 and 10 A unique code sent to the terminal during location registration to determine the size of the cell area The minimum value is 00 the maximum is FF An example RFPI would be A...

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