Uniden EXAI4248 Series Owner'S Manual Download Page 54 | Manualshive

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[ 5 3 ] T R O U B L E S H O O T I N G

w w w . u n i d e n . c o m

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these simple steps do not
solve your problem, please call our Customer Hotline at 1-800-297-1023 (Mon-Fri 7am to 7pm, Sat/Sun/holidays--
except Thanksgiving and Christmas--9am to 5pm, CST).

Symptom

Suggestion

The

charge/in use

LED won't

illuminate when the handset is
placed in the base.

• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in the base.
• Make sure the charging contacts on the handset are clean.

The audio sounds weak and/or
scratchy.

• Move the handset and/or base away from metal objects or appliances and try again.
• Press the

delete/chan

key in the talk mode to help eliminate background noise.

• Make sure that the handset is not too far from the base.

Can't make or receive calls.

• Check both ends of the telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes. Then reconnect it.
• Change the digital security code (see page 49).
• Make sure that the handset is not too far from the base.
• Check the dialing mode used by your telephone company.

TROUBL

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OOT

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Summary of Contents for EXAI4248 Series

Page 1: ...EXAI 4248 SERIES OWNER S MANUAL ...

Page 2: ...mber 17 Adjusting the Earpiece Volume 17 Tone Dialing Switch over 18 Traveling Out of Range 18 Using the Speed Dial Memory 20 Storing Names and Numbers in Speed Dial Memory 20 Storing Caller ID Messages in Speed Dial Memory 23 Making Calls from Speed Dial Memory 24 Caller ID and CIDCW Caller ID on Call Waiting 25 Viewing the Caller ID Message List 26 Deleting Information from the Caller ID List 27...

Page 3: ...te or Turn Ringer Off Hearing Aid Compatible 20 Channel Auto Scan Desk or Wall Mountable If you have any trouble with your phone call our Customer Hotline at 1 800 297 1023 Mon Fri 7 am to 7 pm Sat Sun holidays except U S Thanksgiving and Christmas 9 am to 5 pm CST For more information on Uniden products and accessories be sure to visit our web site Congratulations on your purchase of the Uniden c...

Page 4: ...iece 7 LCD display 8 vol earpiece volume ringer volume and scroll key pages 12 15 and 17 9 Call id menu key pages 12 and 25 10 tone key left cursor key pages 18 and 20 11 Redial pause key pages 17 and 22 12 Select remote key pages 12 and 45 13 End key pages 16 and 17 14 Talk flash key pages 16 and 19 15 Memory key page 20 16 right cursor key page 20 17 Delete chan key pages 18 20 and 27 Retrieve T...

Page 5: ... Ringer key page 38 30 Memo rec record key page 44 31 Greeting key page 37 32 Charge in use LED 33 delete key page 43 34 skip fast forward key page 41 35 answer on off key page 39 36 Set key page 30 37 volume select keys pages 30 and 38 38 Find hs handset key pages 19 and 49 20 21 32 24 34 33 31 35 38 28 37 36 22 25 23 30 27 29 26 Terms Used in this Manual Standby Mode The handset may be sitting i...

Page 6: ... about how Uniden s products accommodate persons with disabilities please call the accessibility voice TTY line 1 800 874 9314 A representative is available to talk to you M F 8 00 am to 5 00 pm CST After hours you can leave a message and we will call you back Information is also available on our web site www uniden com under the Accessibility link A C C E S S I B I L I T Y ...

Page 7: ...ical noise such as motors Avoid heat sources such as radiators air ducts and sunlight Avoid television sets and other electronic equipment Choose a central location Avoid noise sources such as a window by a street with heavy traffic Avoid microwave ovens Avoid excessive moisture extremely low temperatures dust mechanical vibration or shock Avoid personal computers Avoid other cordless telephones I...

Page 8: ... battery compartment The connector notches fit into the grooves of the jack only one way Match the wire colors to the polarity label in the battery compartment connect the battery and listen for a click to insure connection 3 Make sure you have a good connection by slightly pulling on the battery wires If the connection is secure the battery jack will remain in place 4 Place the battery case cover...

Page 9: ... to a continuous power supply Place the base unit close to the AC outlet to avoid long extension cords 4 Charge your handset at least 15 20 hours before plugging the phone line 5 Once the handset battery pack is fully charged connect the telephone line cord to the TEL LINE jack and a telephone outlet If your telephone outlet isn t modular contact your telephone company for Use only the supplied AD...

Page 10: ...el as shown 3 Plug the AC adapter into a standard 120V AC wall outlet 4 Plug the telephone line cord into the TEL LINE jack Route the cord through the molded wiring channel as shown 5 Plug the telephone line cord into the telephone outlet 6 Align the mounting slots on the base with the mounting posts on the wall Then push in and down until the phone is firmly seated 1 4 2 3 5 6 6 I N S T A L L I N...

Page 11: ...capable of supporting the weight of the base and handset Use 10 screws minimum length of 1 3 8 inches with anchoring devices suitable for the wall material where the base unit will be placed 1 Insert two mounting screws into the wall with their appropriate anchoring device 3 15 16 inches apart Allow about 1 8 of an inch between the wall and screw heads for mounting the phone 2 Refer to step 1 thro...

Page 12: ...al headset To use this feature insert the headset plug into the headset jack Your phone is ready for hands free conversations Headset may be purchased by calling Uniden s Customer Hotline or visiting the web site See page 52 I N S T A L L I N G T H E P H O N E ...

Page 13: ...all id menu key The following screen appears 2 Press the select remote key to turn AutoTalk on 3 Press the end key to complete the setting The handset returns to standby mode Activating Caller ID on Call Waiting Caller ID allows you to see the name and number of the calling party before you answer the phone Caller ID on Call Waiting CIDCW lets you see the name and number of a call that comes in wh...

Page 14: ...ea code in your phone If you get a call from within your area code you ll only see the 7 digit phone number If you get a call from outside your area code you ll see all 10 digits 1 When the phone is in standby mode press and hold the call id menu key The following screen appears 2 Press the vol key twice to select Area Code 3 Press the select remote key If an area code was already stored the phone...

Page 15: ...andby mode press and hold the call id menu key The following screen appears 2 Press the vol key three times to select Dial 3 Press the select remote key to set the phone to pulse dialing 4 Press the end key to complete the setting The handset returns to standby mode Setting the Language You can change the language the menu display uses Choose from English French or Spanish 1 When the phone is in s...

Page 16: ...d Volume Your phone has five different ringer tone volume combinations you can choose from 1 With the phone in standby mode press the vol or vol key 2 The phone will sound the different ring tones at different volumes To turn the ringer off select Ringer Off 3 When the phone sounds the ring tone and volume you wish to use press the end key B A S I C S E T U P ...

Page 17: ... 2 Dial the number 3 Press the talk flash key Receiving a call 1 Remove the handset from the base If AutoTalk is on the phone will automatically answer the call when you pick it up 2 Press the talk flash key OR 1 If the handset is off the base press the talk flash key the tone key the key or any number key AutoTalk is on U S I N G To turn on the AutoTalk feature see Activating AutoTalk on page 12 ...

Page 18: ...ess the talk flash key Adjusting the Earpiece Volume To change the earpiece volume press the vol or vol key during a call Temporarily Mute Ringer If the handset is off the base while an incoming call is ringing simply press the end key to mute the incoming ring The ringer will sound with the next incoming call You can only mute the handset ringer if the handset is off the base when the phone start...

Page 19: ...our phone is set to pulse dialing mode make your call normally Once your call connects press the tone key Any digits you enter from then on will be sent as tone digits When this particular call ends the phone automatically returns to pulse dialing mode Traveling Out of Range During a call as you begin to move your handset too far from your base unit noise increases If you pass the range limits of ...

Page 20: ...receives an incoming call Using Call Waiting If you have Call Waiting you can receive calls while on the line 1 If a call comes in while you are on the phone you will hear a call waiting tone If you have CIDCW activated you will see the name and number of the incoming caller 2 Press the talk flash key to accept the waiting call After a short pause you will hear the new caller 3 To return to the or...

Page 21: ...ry key and the speed dial number where you stored your account number Then press the select remote key Storing Names and Numbers in Speed Dial Memory 1 With the phone in standby mode press the memory key 2 Enter 0 9 to select the speed dial number where you would like to store this entry You can also scroll through the list with the vol and vol keys Press the select remote key twice 3 Store Name a...

Page 22: ... key If you make a mistake while entering a name Use the tone or key to move the cursor to the incorrect character Press the delete chan key to erase the wrong character Then enter the correct character To delete all characters press and hold the delete chan key For example to enter Movies 1 Press 6 Then press the key to move the cursor to the right 2 Press 6 six times 3 Press 8 six times 4 Press ...

Page 23: ...y Each pause counts as a digit The display shows a P for every pause When storing numbers into memory if the handset is idle i e no key is pressed for more than 30 seconds it will beep rapidly and the phone will return to standby mode 7 Press the memory key You will hear a confirmation tone and the following screen appears Memory storage is complete After about 2 seconds the following screen displ...

Page 24: ...er 0 9 or press the vol or vol key to select the memory location to be stored 4 Press the select remote key You hear a confirmation tone and the number is stored in memory The display returns to the Caller ID list If a number has already been stored in the selected memory number location a confirmation screen is displayed Press the vol key to select Yes Press the select remote key to overwrite The...

Page 25: ... number you would like to dial 3 Press the talk flash key Talk and the number selected appear on the display Then the displayed number is dialed To cancel speed dialing Press the end key to cancel speed dialing The handset returns to standby mode Also if the handset is idle e g no key is pressed for 30 seconds the phone returns to standby mode U S I N G T H E S P E E D D I A L M E M O R Y ...

Page 26: ...ata When a private name is received Private Name When a private number is received Private Number When a unknown name is received Unknown Name When a unknown number is received Unknown Number Data errors appear as The date and time received Caller s name Caller s phone number CAL LE R ID AN D CIDCW CAL LE R ID ON CAL L WAIT ING If you answer a call before the Caller ID message is received for exam...

Page 27: ...gh the messages from the earliest to the latest 3 Press the call id menu key to return to talk mode or press the end key to return to standby mode In Caller ID operation if no key is pressed for more than 30 seconds an error tone sounds and the telephone returns to standby mode Each message can be up to 15 characters for the name and 15 digits for the phone number The number of calls from the same...

Page 28: ...nd then press the select remote key Deleting all Caller ID names numbers 1 With the phone in standby mode press the call id menu key 2 Press the delete chan key 3 Press the vol or vol key to select Yes and then press the select remote key You hear a confirmation tone and all stored Caller ID messages are deleted While using the Delete All or Delete Message screen if no key is pressed for more than...

Page 29: ...tored area code before the displayed Caller ID number press 3 3 Press the talk flash key The displayed phone number dials automatically Caller ID on Call Waiting CIDCW With CIDCW you will hear a Call Waiting tone while you are on a call and the Caller ID data is displayed To accept the waiting call press the talk flash key see page 19 You cannot make a call from the Caller ID list if your cordless...

Page 30: ...llows you to quickly review save or delete any messages you choose You will never have to worry about a tape wearing out jamming or resetting improperly Digital Tapeless Recording Access Messages with Handset Remote Key Retrieve Messages Using Handset Up to 13 Minutes of Recording Time Call Screening Personal or Pre recorded Outgoing Message Voice Prompts English French or Spanish Time and Day Ann...

Page 31: ... any of the following occurs during menu setup the system returns to standby you will have to start over with the procedure you were performing The talk flash key is pressed The play stop key is pressed 10 seconds elapse without a key press An incoming call is received If the system remains idle for about five seconds after the announcement the system returns to standby Once the or volume select k...

Page 32: ...gh are displayed on the base 3 Press the set key to select the day 4 Press the or volume select key until you hear the correct hour setting The numbers through are displayed on the base 5 Press the set key to select the hour 6 Press the or volume select key until you hear the correct minute setting Normally the system will return to standby if it remains idle for 10 seconds after the or volume sel...

Page 33: ...ation you need to enter a two digit Personal Identification Number PIN code 01 99 To select a PIN perform the following steps 1 With the phone in standby mode press the menu clock key twice The system announces Security code and the current PIN code is announced as it is displayed on the base Then the system announces the instructions for setting the PIN code 2 Press the or volume select key until...

Page 34: ...check your messages you can hang up after the second ring to avoid billing charges 1 With the phone in standby mode press the menu clock key three times You hear Ring time and the current ring time Toll saver and it is displayed on the base Then you hear the guidance for setting the ring time 2 Press the or volume select key until the desired ring time appears 3 Press the set key to select the new...

Page 35: ...s 3 Press the set key to select the new recording time You hear a confirmation tone then the announcement Record time followed by the new recording time After a few seconds the system announces To set message alert press menu again Setting the Message Alert Tone The message alert tone beeps every 15 seconds whenever you have unheard messages The tone turns off automatically after you listen to all...

Page 36: ... announces To set language press menu again When the first new message is received the alert tone will begin to sound Selecting the Language The answering system voice announcements can be heard in English French or Spanish To choose the language of the answering system voice announcements 1 With the phone in standby mode press the menu clock key six times You hear the announcement Language Englis...

Page 37: ...ing message is prerecorded Hello no one is available to take your call Please leave a message after the tone If the answering machine is set to announce only the preset greeting automatically changes to Hello No one is available to take your call Please call again See Selecting the Message Record Time on page 34 on how to set the announce only feature S E T T I A N S W E R ...

Page 38: ...k for you Choosing between the two outgoing messages With the phone in standby mode press the greeting key to play the current outgoing message While the outgoing message is playing press the greeting key again to switch between the prerecorded greeting and the personal greeting After the message finishes playing a confirmation tone is heard To delete the personal greeting press the delete key dur...

Page 39: ...sired ringer option appears 3 The system displays the new ringer volume Temporarily Mute the Base Ringer and Call Screen Press the play stop key to temporarily mute the incoming ring and call screen The ringer will sound with the next incoming call To turn the ringer back on for this call press the ringer key To hear the answering machine and screen this call press the or volume select key Adjusti...

Page 40: ...ing message will be played and you hear a confirmation tone The message counter displays the number of messages stored in memory If the display flashes there are new messages waiting for you To turn the answering system off press the answer on off key again After the announcement Answering system is off the message counter display will no longer be illuminated ...

Page 41: ...time You should delete some messages so that the system can record new messages Refer to Deleting a Message on page 43 Playing Your Messages 1 With the phone in standby mode press the play stop key The system announces the number of new and old messages The LED displays the number of new messages and the number flashes The day and time that each message was received is announced after the message ...

Page 42: ...ress the repeat rew key while the message is playing To quickly scroll backwards through a message press and hold the repeat rew key 3 To go back to the previous message press the repeat rew key as soon as a message begins playing Each time you press repeat rew the system skips back one message 4 Press the play stop key at any time to stop reviewing messages and return to standby Skipping a Messag...

Page 43: ...t to play To quickly scroll forward through a message press and hold the skip ff key 3 Press the play stop key at any time to stop reviewing your messages and return to standby The message counter shows the number of messages stored in memory U S I N G Y O U R A N S W E R I N G S Y S T E M ...

Page 44: ... 2 Press the delete key anytime during the message to delete 3 You hear a confirmation tone and the message is deleted You can also delete all the messages 1 With the phone in standby mode press the delete key You hear an announcement To delete all messages press delete again 2 Press the delete key again You hear a confirmation tone and is displayed on the base All the messages are deleted U S I N...

Page 45: ... The unit begins recording with a confirmation tone and flashes on the message counter A beep that can be heard by both parties sounds during recording If you receive a call waiting tone while recording a conversation press the talk flash When the answering system is full appears on the message counter and recording is terminated Every state has different regulations governing the recording of con...

Page 46: ...nd old messages only the new messages will be played After you have reviewed your new messages you can play your old messages by pressing the 2 key again 1 With the phone in standby mode press the select remote key on the handset Remote AnsweringMachine operation appears on the display The answering system announces the current time and the number of messages stored in the memory 2 You hear To pla...

Page 47: ...a new greeting message 1 Call your telephone number 2 During the greeting message press 0 and enter your PIN code see page 32 3 The answering system announces the current time and the number of messages stored in memory Then you hear To play incoming message press zero two For help press one zero 4 You may continue to listen to the voice prompts or you may select a command from the following chart...

Page 48: ... mode You may enter another command at this time from the chart 6 When you are finished hang up to exit the system The answering system automatically returns to standby Command Function Command Function 0 then 1 Repeat a Message 0 then 6 Answering System On 0 then 2 Play Incoming Messages 0 then 7 Memo Record Stop 0 then 3 Skip a Message 0 then 8 Greeting Message Record Stop 0 then 4 Delete a Mess...

Page 49: ... hear intermittent beeps 3 Press 0 and then enter your PIN code The answering system announces the number of messages stored in memory You hear To play incoming message press zero two For help press one zero 4 Press 0 then 6 to turn the answering system on You hear the outgoing message and a confirmation tone 5 Hang up the phone subsequent calls will be answered by the system U S I N G Y O U R A N...

Page 50: ... handset and base If the handset battery pack is completely discharged or the battery pack is removed the digital security code will be lost If this happens a new security code is set automatically the next time the battery pack is charged In the rare situation that you suspect another cordless telephone is using the same security code you can change the code 1 Remove the handset from the base uni...

Page 51: ...ber dialed speed dial memory and the CID list Even when the battery pack is not being used it will gradually discharge over a long period of time For optimum performance be sure to return the handset to the base unit after a telephone call Battery replacement and handling When the operating time becomes short even after a battery is recharged please replace the battery With normal usage your batte...

Page 52: ...a cloth with plain water Gently rub the damp cloth over the charging contacts until all visible dirt is removed Dry the contacts thoroughly before returning the handset to the base Caution Do not use paint thinner benzene alcohol or other chemical products Doing so may discolor the surface of the telephone and damage the finish ...

Page 53: ...5 with your phone If the handset is left off the base the actual talk mode duration will be reduced respective to the amount of time the handset is off the base Recharge your phone on a regular basis by returning the handset to the base after each phone call When the operating time becomes short even after the battery is recharged please replace the battery With normal usage the battery should las...

Page 54: ...e base Make sure the charging contacts on the handset are clean The audio sounds weak and or scratchy Move the handset and or base away from metal objects or appliances and try again Press the delete chan key in the talk mode to help eliminate background noise Make sure that the handset is not too far from the base Can t make or receive calls Check both ends of the telephone line cord Make sure th...

Page 55: ...ms intercoms room monitors fluorescent lights and electrical appliances Move the base to another location or turn off the source of interference The Caller ID does not display The call was answered before the second ring The call was placed through a switchboard Charge the handset Your Caller ID service may not be active contact your local telephone service provider The answering system does not w...

Page 56: ...or message playback Adjust the speaker volume on the base unit Cannot access remote call in features from another touch tone phone Make sure you re using the correct PIN code Make sure that the touch tone phone you re using can transmit the tone for at least two seconds If it cannot you may have to use another phone to access your messages Symptom Suggestion T R O U B L E S H O O T I N G ...

Page 57: ...r off and the battery pack disconnected for at least 3 days 4 Once the handset is completely dry reconnect the battery pack and the battery cover 5 Recharge the handset s battery pack for 20 hours before using again Base 1 Disconnect the AC adapter from the base unit cutting off electrical power 2 Disconnect the telephone cord from the base unit 3 Let dry for at least 3 days IMPORTANT You must unp...

Page 58: ...duct SAVE THESE INSTRUCTIONS CAUTION Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions Do not open or mutilate the battery and disconnect the battery before shipping this product The FCC Wants You To Know This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of this equipment ...

Page 59: ...ty service WARRANTOR UNIDEN AMERICA CORPORATION Uniden ELEMENTS OF WARRANTY Uniden warrants for one year to the original retail owner this Uniden Product to be free from defects in materials and craftsmanship with only the limitations or exclusions set out below WARRANTY DURATION This warranty to the original user shall terminate and be of no further effect 12 months after the date of original ret...

Page 60: ...ed to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five RADIO EQUIPMENT The term IC before the radio certification number only...

Page 61: ... security code 49 E F G H I J K L Earpiece volume 17 Find handset 19 General information 52 Greeting 36 Handset operation 45 Headset installation 11 I C Notice 59 Installing the phone 6 Interference 58 Liquid damage 56 M N O P Q Making a call 16 Menu mode 30 Message alert 34 Outgoing message 36 Personal security code PIN code 32 R Receiving a call 16 Record time 34 Redial 17 Remote operation 46 Ri...

Page 62: ...Memo ...

Page 63: ...until it answers 2 Press 0 and enter your PIN code 3 Press 0 then 5 to stop the announcement 4 Press 0 then 6 to turn the answering system on C U T REMOTE OPERATION CARD C U T Remote access away from home 1 Call your phone number from a touch tone phone 2 During the outgoing message press 0 and enter your PIN Turn on the answering system remotely 1 Call your phone and let it ring 10 times until it...

Page 64: ...cord Stop 0 7 Greeting Message Record Stop 0 8 Answer System Off 0 9 Voice Prompts 1 0 Task Key Repeat a Message 0 1 Play Incoming Messages 0 2 Skip a Message 0 3 Delete a Message 0 4 Stop Operation 0 5 C U T C U T C U T C U T MEMORY LOCATION MEMO Phone Number Name Memory Location 6 7 8 9 10 6 7 MEMORY LOCATION MEMO Phone Number Name Memory Location Remote Operation Card ...

Page 65: ...ww uniden com Need a part To order headsets additional handsets replacement batteries or other accessories call our customer care specialists at the number listed above Help for our Special Needs Customers If you need special assistance due to a disability or have questions on the accessibility features of this product please call 1 800 874 9314 voice or TTY May be covered under one or more of the...

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