A D D I T I O N A L I N F O R M A T I O N
[ 42 ]
www.uniden.com
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The
charge/in use
LED or
charge
LED won't illuminate
when the handset is placed in
the main base or charging
cradle.
The audio sounds weak and/or
scratchy.
Can't make or receive calls.
The handset doesn't ring or
receive a page.
Suggestion
•
Make sure the AC adapters are plugged into each charging cradle and wall
outlet.
•
Make sure both handsets are properly seated in each charging cradle.
•
Make sure the charging contacts on both handsets are clean.
•
Move the handset and/or main base to a different location away from metal
objects or appliances and try again.
•
Press the
select/channel
key to help eliminate background noise.
•
Make sure that the handset is not too far from the main base.
•
Re-register both handsets (see page 14).
•
Check both ends of the telephone line cord.
•
Make sure the AC adapter is plugged into the main base and wall outlet.
•
Disconnect the AC adapter for a few minutes, then reconnect it.
•
Make sure that the handset is not too far from the main base.
• Re-register both handsets (see page 14).
• The battery pack may be weak. Charge the battery for 15-20 hours.
• The handset may be too far away from the main base unit.
• Place the main base unit away from appliances or metal objects.
• Check the battery pack to insure there is a secure connection.
• Make sure ringer volume isn’t set to turned off.
UC427ZH (DXI986-2) 10/20/03 10:53 AM Page 42