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A D D I T I O N A L I N F O R M A T I O N
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Symptom
Suggestion
Handset No.1 or No.2
• Make sure the battery pack is connected to the handset and fully charged.
is not working.
“
Unavailable
” message is
• Make sure the other handset is not already in use. Both handsets cannot be in
displayed on the LCD screen of
talk mode at the same time.
the handset.
• Place the handset in the base for at least 5 seconds to re-register.
• Make sure the handset is not too far from the base when trying to use.
The handset doesn’t communicate
• Re-register both handsets (see page 11).
with the base or the other handset.
• Make sure that you have registered the second handset.
No 3-way conversation.
• Only one handset at a time can talk with an outside caller. To allow the
other handset to talk to the caller, transfer the call.
“
Low Battery
” message is
• Place the handset back in either the charging cradle or base to
displayed on the LCD screen.
recharge overnight.
The answering system does not work. • Make sure the base unit is plugged in.
• Make sure the answering system is turned on.
Cannot record any messages.
• Set the record time to either the one minute or four minute option.
•The memory may be full. Delete some or all of the saved messages.
Messages are incomplete.
• The incoming messages may be too long. Remind callers to leave a brief message.
• The memory may be full. Delete some or all of the saved messages.
After a power failure, the outgoing
• Record your personal outgoing message again. The default message
message is deleted.
should remain.
No sound on the base unit speaker during
• Adjust the speaker volume on the base unit.
call monitoring or message playback.
Cannot access remote call-in
• Make sure you’re using the correct PIN code.
features from another
• Make sure that the touch-tone phone you’re using can transmit the tone for at
touch-tone phone.
least two seconds. If it cannot, you may have to use another phone to access
your messages.
If you still have a problem.
• Call our customer hotline at 1-800-297-1023.
DXAI3288-2 2/4/03 1:19 PM Page 56