53
T
roubleshooting
54
Troubleshooting
Common Issues
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your.problem,.please.call.our.Customer.Hotlne.(see.the.nsde.of.the.back.cover.for.contact.nformaton).
When you have this
problem...
Try...
The.
charge
.LED.won’t.
llumnate.when.the.handset.
s.placed.n.the.cradle.
Checkng.the.AC.adapter.connecton.(see.page.8).
Re-seatng.the.handset.n.the.cradle..
Cleanng.the.chargng.contacts.on.the.handsets.(see.page.51)..
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The.audo.sounds.weak..
Movng.the.handset.closer.to.the.base.
Movng.the.handset.and/or.base.away.from.metal.objects.or.applances.and.try.
agan.
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No.handsets.can.make.or.
receve.calls..
Checkng.the.telephone.cord.connecton..If.CHECK.TEL.LINE.appears.on.the.
base.dsplay,.the.telephone.cord.may.not.be.connected.correctly.(see.page.10).
Dsconnectng.the.base.AC.adapter..Wat.a.few.mnutes,.then.reconnect.t.(see.
page.7).
Askng.your.telephone.company.f.they.use.pulse.dalng.(see.page.11).
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A.sngle.handset.can’t.make.
or.receve.calls.(but.other.
handsets.can).
Checkng.the.battery.pack.connecton.(see.page.7).
Chargng.the.battery.for.15.to.0.hours.
Movng.the.handset.closer.to.the.base.
Makng.sure.the.lne.s.not.n.use..If.an.outsde.call.s.already.usng.a.lne,.you..
cannot.use.that.lne.to.make.another.outsde.call.
Resettng.the.handset.(see.page.55).
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