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Uniden DECT1915+1, User Manual

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Uniden DECT1915+1 User Manual Download Page 56

Troubleshooting

53

If the fault persists …

Disconnect all other instruments

connected to the

same line as the DECT1915/1915+1 and see whether you
can make a call.

Disconnect the base unit

from the telephone line and

plug a different phone into the master telephone
socket. Try making a call. If this works, the line is OK.

If the call does not work, and you are using a

two-way

socket adapter

, remove it and plug a telephone

directly into the socket. If the call now works, the
adapter may be faulty.

If you cannot make a call, the fault may be on the

exchange line

. Contact the service provider.

If you still cannot identify the cause of the problem,
visit the Uniden Australia website at 

www.uniden.com.au,   www.uniden.co.nz    

for help information. 

Summary of Contents for DECT1915+1

Page 1: ...ENCY TELEPHONE CALLS WHEN THE POWER FAILS ALTERNATIVE ARRANGEMENTS SHOULD BE MADE FOR ACCESS TO DIAL EMERGENCY SERVICES Before operating this set please read these instructions carefully DIGITAL CORDLESS TELEPHONES WITH SMS DECT1915 1915 1 MESSAGING AND FULL COLOUR DISPLAY ...

Page 2: ...ion Australia www uniden com au Unpacking your DECT1915 1915 1 system In the box are the cordless handset the base unit two rechargeable batteries and a battery compartment cover for each handset a telephone line cable for the base unit a mains power lead and adapter for the base unit charger pod with separate mains power lead and adaptor DECT1915 1 only Keep the packaging materials in a safe plac...

Page 3: ...may need this during a call if your DECT 1915 1915 1 is connected to a PBX or if you use a Call Waiting service provided by your network provider IN USE light This comes on when you have a connection to the telephone line Arrow buttons Press or Press to navigate through the menu on the display Press in idle mode for short cut functions during a call to adjust the volume in the earpiece to go strai...

Page 4: ...one Book memory dialling 17 To open the Phone Book 17 To store a number 17 and to mark a Phone Book entry as a VIP 18 and to store a Phone Book entry for speed dialling 19 To make a memory call short cut method 19 To make a memory call Phone Book method 19 To make a Speed Dial call 20 To change a stored number 20 To delete a Phone Book entry 21 To delete all Phone Book entries 21 Caller Display 22...

Page 5: ... Handset menus 41 Base unit menus 43 Extra menu 46 Alarm setting Calendar Countdown timer Display settings clock and wallpaper Games Troubleshooting 47 Cleaning and care 54 Technical details 55 Index 56 Contents 2 Connection and conditions for use You can connect your DECT 1915 1915 1 to a direct exchange line DEL a line connected to a local exchange with its own phone number to an extension socke...

Page 6: ...washing machines microwave ovens fluorescent lights TVs etc If you re using the SMS text messaging facility please note that only one SMS phone connected to the line can receive messages So you shouldn t connect another SMS compatible phone to the same line as your DECT 1915 1915 1 Radio signals between handset and base unit To use your handset and base unit together you must be able to establish ...

Page 7: ... AC 50 Hz mains socket with the switch on the socket set to OFF Connect the mains power lead and the telephone line cord into the underside of the base unit 2 Use the telephone line cord supplied with your DECT 1915 1915 1 do not use any other telephone line cord See the note on page 3 4 Switch on at the mains socket ...

Page 8: ...rtment cover sliding it into place and pressing firmly to make sure it is secure Battery safety DON T use non rechargeable batteries in the handset they may burst causing damage Use the rechargeable batteries supplied 6 5 Plug the mains adapter into a 240 V AC 50 Hz mains socket with the switch on the socket set to OFF Switch on at the mains socket If you have one or more charger pods See the note...

Page 9: ...it or charger pod to charge the batteries Before you use the handset for the first time it s important to charge the batteries fully The handset beeps when it s correctly in position on the charging cradle Leave the handset on the charging cradle for 15 hours Make sure mains power is switched on at the socket if you want to use the phone it will not work without electrical power Connect the base u...

Page 10: ...erence If the sound quality gets worse as you move around while on a call this is probably caused by interference between the handset and the base unit perhaps because you are too near to another phone or other electrical equipment Move to a different position to clear the interference If you do not move your call may be cut off Radio interference in the environment may occasionally cause a short ...

Page 11: ...he display In idle mode The display shows the background picture wallpaper of your choice see page 46 plus BASIC USE 8 Jane 1 Redial Menu 2 new SMS 1 missed call The strength of the signal between handset and base unit The handset s name and number The number of new SMS text messages and missed calls if any Redial Menu means you can press the left Soft button to display the Last Number Redial list...

Page 12: ...ply replace the handset on the base unit or charger pod BASIC USE Exploring the display 9 To go straight to the menu SMS text messages To display a showing today s date calendar To go straight to a list of CID records Caller Display To go straight to a list of entries Phone Book To go back one step at a time press the appropriate Soft button to select or Clear Back To go back to idle mode in a sin...

Page 13: ...g calls but the base unit will still ring To answer a call when the handset is switched off you need to switch it back on Remember that it may take a few moments for the handset to re establish a radio link with the base unit If the batteries have become completely run down or if the handset is switched off and you place the handset in the charging cradle it may take about 5 minutes to link with t...

Page 14: ...set and select OK u The display shows the current handset number and name the default is 5 Use the left Soft button Clear to clear letters from the display then key in your chosen handset name There s a list of the buttons to use for different characters at the back of this guide By default the first letter of each word you key in will be upper case capital and the other letters will be lower case...

Page 15: ... follows In idle mode 1 Press the right Soft button to select Menu 2 Press the or button to scroll to Base 3 Press the right Soft button to select OK 4 Press the or button to scroll to Date Time then select OK u The display shows Date and the current date in the format dd mm yy 5 Key in the date as a six digit number then select OK For example for 13 October 2004 key in 131004 for 2 January 2005 k...

Page 16: ...appears on the display if the number is stored in your Phone Book see page 17 the caller s name may also appear The base unit and handset ring unless the ringer is turned off If you ve stored the caller s number as a VIP entry in the Phone Book see page 18 and you sub scribe to Caller Display the handset will ring with a special melody Press any button except the HANG UP button to answer the call ...

Page 17: ... the earpiece volume level The speakerphone won t work if the batteries are low Muting the microphone While you re on a call Mute appears on the display above the left Soft button to show that you can mute the microphone so the person on the other end can t hear you To mute and un mute the microphone Press the left Soft button Mute u While the microphone is muted the display shows Microphone off E...

Page 18: ...y Menu appears above the right Soft button 1 Press the right Soft button Menu to display the menu options Store to PB store this number in the Phone Book for future use Show entry show details of this number If the number s already in your Phone Book the name will be shown Delete entry delete this number from the Redial list Delete all clear the Redial list 2 Use the or button to go to the option ...

Page 19: ...right Soft button OK to delete this entry or the left Soft button Back to cancel without deleting the entry If you ve selected Delete all you ll be asked Are you sure Press the right Soft button OK to delete all entries from the list or the left Soft button Back to cancel BASIC USE Making and answering calls 16 ...

Page 20: ...ew entry Show entry Edit entry Search entry Delete entry Delete all PB check To scroll between the options 2 Press the or button To select the option you want 3 Press the right Soft button OK If you select PB check you ll see how many of the 200 memories are in use To store a number 1 Open the Phone Book by pressing the right Soft button twice Menu V OK 2 New entry appears as the first option Sele...

Page 21: ...button OK u The display shows Stored then goes back to the Phone Book Options menu You can press the left Soft button Back to go back to idle mode à and to mark a Phone Book entry as a VIP Before step 7 above you can mark the entry as a VIP caller if you subscribe to Caller Display see page 22 any call from this number will make the handset ring with a special melody Use the or button to go to Mar...

Page 22: ...button to scroll to the name you want 3 Press the PHONE button to dial the number u If only one number is stored for this entry your handset will dial it straight away If you ve stored more than one number the display will show the options such as Home and Mobile 4 If necessary use the or button to scroll to the number you want then press the PHONE button again to dial it To make a memory call Pho...

Page 23: ...ft button twice Menu V OK 2 Scroll to Edit entry and select it by pressing the right Soft button OK u The display shows a list of names 3 Use the or button to scroll to the entry you want then press the right Soft button OK u The display shows the Phone Book entry 4 Use the buttons to move between lines and characters the left Soft button Clear to clear characters from the display and the numbered...

Page 24: ... u The display shows Entry deleted then goes back to the Phone Book Options menu 5 Press the left Soft button Back to go back to idle mode To delete all Phone Book entries 1 Open the Phone Book by pressing the right Soft button twice Menu V OK 2 Scroll to Delete all and select it by pressing the right Soft button OK u The display shows Are you sure 3 Press the right Soft button OK to confirm or th...

Page 25: ... shows Missed calls Examples of Caller Display records each record includes the date and time of the call BASIC USE 22 A call from someone whose name and number are stored in your Phone Book indicates that you ve received two calls from this number the one shown is the most recent 2x A call from someone whose name and number are not stored in your Phone Book There has been just one call from this ...

Page 26: ...e mode 1 Press the right Soft button to select Menu 2 Press the or button to scroll to Call Info and select it by pressing the right Soft button OK The display gives you three options Missed Calls to see a list of missed calls Redial to go to the Redial list see page 9 All Calls to see a list of all incoming calls those you answered and those you missed 3 Press the or button to scroll to Missed Ca...

Page 27: ...ete this entry or the left Soft button Back to cancel without deleting the entry If you select Delete all you ll be asked Are you sure Press the right Soft button OK to delete all entries from the list or the left Soft button Back to cancel à to store a number in the Phone Book If you select Store to PB the display shows Home Mobile Office letting you choose which of the caller s numbers to store ...

Page 28: ...ll in this example handset 1 is calling handset 2 1 Press and hold the INT button for 1 second u The display a list of handset numbers 2 Key in a handset number u The display shows Handset 1 calls Handset 2 Handset 2 rings with Intercom melody and its display shows Internal call and the name and number of the calling handset 3 Press any button except HANG UP on the ringing handset to answer the ca...

Page 29: ...Back 2 Wait for the other user to answer 3 Press the HANG UP button to hang up and transfer the call To shuttle between two calls When you made or answered an outside call and then made an intercom call as above instead of transferring the call you can shuttle between the two calls like this Press the INT button to speak to the outside call and the intercom call in turn u Whichever call you re con...

Page 30: ...ference by pressing the HANG UP button When you ve both pressed HANG UP the outside call will be terminated To page all handsets from the base unit To make all registered handsets ring useful if you ve forgotten where you put a handset Press the HANDSET LOCATOR button on the base unit Handsets ring for up to 30 seconds and their displays show Paging call To stop the ringing before 30 seconds has e...

Page 31: ...ster or to register a new handset 1 On the base unit press and hold the HANDSET LOCATOR button until you hear Registration tone repeated beeps You now have 60 seconds to register the handset 2 On the handset press the right Soft button Menu then press the or button to scroll to Handset 3 Press the right Soft button OK 4 Press the or button to scroll to Register then press the right Soft button OK ...

Page 32: ...free base unit number one without a tick To de register a handset You may need to do this in order to replace a faulty handset Using any registered handset 1 Press the right Soft button Menu then press the or button to scroll to Base 2 Press the right Soft button OK then press the or button to scroll to De register 3 Press the right Soft button OK u The display shows Base PIN 4 Key in the base uni...

Page 33: ...se then press the right Soft button OK u The display shows a list of base units The currently selected base unit or Best Base for automatic selection has a tick next to it 4 Move the highlight to the base unit number you want or to Best Base then press the right Soft button OK u The display may show No base found for a few moments then it should return to standby mode If it continues to show No ba...

Page 34: ...l be available using other manufacturers equipment 1 Follow the instructions in the base unit s User Guide to put the base unit into registration mode for example step 1 on page 28 2 Follow the instructions in the handset s User Guide to register the handset for example steps 2 to 5 on page 28 If you need to enter a PIN code for the base unit refer to the base unit s User Guide If you have problem...

Page 35: ... to use the SMS service you must subscribe to the Caller Display service see also page 22 from your network provider you can t use the SMS service without Caller Display Registering for the SMS service By sending your first SMS text message you auto matically register for the service and you ll receive a text message welcoming you You may also receive other text messages with information about the...

Page 36: ...essages you ve received from other people incoming messages The Outbox where a copy of each message you ve sent is stored Draft Box where you can store complete or part written messages to send later SMS text messaging read this first 33 The total number of messages that can be stored in the message boxes is 24 If you reach the limit of 24 stored messages the handset s display shows SMS Mem Full a...

Page 37: ...ft button OK u The display gives you the options Write Message to write a message Inbox to go to your Inbox The number of new messages and the total number of messages in your Inbox are shown for example 02 07 means you have two new messages and seven messages altogether Outbox to go to your Outbox The number of messages in your Outbox is shown Draft Box to go to your Draft Box Settings to check o...

Page 38: ...tton OK to select Send Message u The display shows Enter Tel No 6 Key in the recipient s phone number including the full dialling code even if it s a local number 7 Press the right Soft button OK u The display shows Send 8 Press the right Soft button OK to send the message u The display shows Sending Message for a few moments If you hear an error tone a double high pitched beep it means the messag...

Page 39: ...it u The display shows the most recent message If it has more than one line you ll see the first line only You can scroll through your messages using the or button While a message is displayed 3 Press the right Soft button OK to display the full text 4 Press the right Soft button Menu for menu options u The display gives you the options Edit Message edit the message and reply to it if you wish Cop...

Page 40: ...f required then press the right Soft button OK to store the Phone Book entry For more details of how to store numbers in the Phone Book turn to page 17 à or to delete messages from the Inbox If you select Delete Message you ll be asked Are you sure Press the right Soft button OK to delete this entry or the left Soft button Back to cancel without deleting the entry If you select Delete All you ll b...

Page 41: ...e right Soft button OK u The display shows Send 6 Press the right Soft button OK to send the message To delete a message from the Outbox or Drafts Box 1 Press the right Soft button Menu then use the or button to scroll to SMS and select it by pressing the right Soft button OK 2 Scroll to Inbox or Draft Box and press the right Soft button OK to select it 3 Scroll to the message using the or button ...

Page 42: ...oll to SMS and select it by pressing the right Soft button OK 2 Scroll to Settings and press the right Soft button OK to select it u The display gives you the options Send number Receive number Terminal number 3 Scroll to the option you want and press the right Soft button OK to select it 4 If necessary edit the number To insert a pause in the number press the button 5 Press the right Soft button ...

Page 43: ... shown above the right Soft button press it to confirm your selection or the information you ve keyed in When Back is shown above the left Soft button press it to go back one step at a time to idle mode Press the or button to scroll between menu options on the display Press the HANG UP button to go straight back to idle mode To start using the menu functions press the right Soft button to select M...

Page 44: ...for announcements that you have new SMS messages Key Beep to turn on and off the beeps you hear when you press any button on the handset To change the volume use the or button to change the setting on the horizontal bar or key in a number for the volume level you want To change the melody scroll between the options to play each one in turn and select OK when you find the one you want Please note i...

Page 45: ...nswer an incoming call Register See page 28 Select base See page 30 Name Handset See page 11 PIN Handset To set a PIN code for the handset By default the handset does not need a PIN If you set a PIN any four digit number you ll always need to key it in before you can use the Handset menus in future If you first see the prompt HS PIN ____ key in the existing PIN then select OK When you see the prom...

Page 46: ... PIN will be reset to 0000 so you won t ever need to key it in Base Base unit settings which affect the whole system not just your individual handset If you ve set a PIN for the handset you ll be prompted to key it in before you can go any further The menus are Call Control To monitor and control the calls made on your DECT 1915 1915 1 Call Limit To bar prevent certain types of outgoing calls The ...

Page 47: ...ls via a different service provider from the one that supplies your telephone line using an indirect access code You can set up your DECT 1915 1915 1 so that the access code is inserted automatically as a prefix each time you dial a phone number beginning with 0 The menu options are Set Provider To enter the access codes for up to four service providers Set Area Code To set the long distance diall...

Page 48: ...ime To change the length of the Flash signal leave it at the default setting of 100 msec unless your PBX requires a different Flash setting LAN To set a digit which will be automat ically dialled at the beginning of every number you dial for example 9 for an outside line De register See page 29 PIN Base To change the base unit s PIN code The default PIN is 0000 which means you won t be prompted to...

Page 49: ...he display s clock between analogue and digital format To choose between different options for the display s background Wallpaper View the options until you decide which one you prefer then press OK to select it Games Games you can play on your handset s display Othello The aim of this game is to have more discs of your colour on the board than your electronic opponent To do so you try to outflank...

Page 50: ...ke or answer calls If the handset s display is blank it may be switched off Press the HANG UP button to switch it back on Check that the base unit s mains power adapter is plugged in and power is switched on The base unit needs mains power for normal operation of the phone not just for charging the batteries Make sure you re using the telephone line cable supplied with your DECT 1915 1915 1 Other ...

Page 51: ... equipment Call barring may have been set and turned on see page 42 The phone does not ring Check that the base unit s mains power adapter is plugged in and power is switched on The base unit needs mains power for normal operation of the phone not just for charging the batteries Make sure you re using the telephone line cable that was supplied with your DECT 1915 1915 1 Other telephone line cables...

Page 52: ...ound Check that the base unit s mains power adapter is plugged in and power is switched on Move the handset closer to the base unit If you have a new handset not supplied as part of your original DECT 1915 1915 1 system you need to register it to the base unit see page 28 If the batteries have become completely run down or if the handset is switched off and you place the handset in the charging cr...

Page 53: ...e dialling the correct number for the other handset 1 to 6 SMS text messaging I can t send text messages You need to subscribe to Caller Display from your network provider in order to use SMS text messaging Your message boxes may be full delete messages to make room pages 37 and 38 When keying in the recipient s number always include the full dialling code even if it s a local number Check that th...

Page 54: ... the steps listed on page 38 to check the number and correct it if necessary It should be 01983391 and the Terminal number should be 0 2 New SMS messages will not be stored if message boxes are full Delete old messages from inbox outbox or draft box to allow new messages to be received Batteries The handset s battery pack is running low within an hour or two Before you first used the handset you s...

Page 55: ... causing damage PBX use Last Number Redial and or memory dialling don t work on a PBX When you first make a call press the right Soft button Pause for a pause between the outside line access code for example 9 and the telephone number You should later be able to redial the number When storing numbers in memory you can include the outside line access code e g 9 with each number If your PBX requires...

Page 56: ...cket Try making a call If this works the line is OK If the call does not work and you are using a two way socket adapter remove it and plug a telephone directly into the socket If the call now works the adapter may be faulty If you cannot make a call the fault may be on the exchange line Contact the service provider If you still cannot identify the cause of the problem visit the Uniden Australia w...

Page 57: ... necessary clean it with a damp cloth Keep your DECT 1915 1915 1 away from hot humid conditions or strong sunlight and don t let it get wet Every effort has been made to ensure high standards of reliability for your DECT 1915 1915 1 However if some thing does go wrong please do not try to repair it yourself consult your supplier or visit the website www uniden com au 54 www uniden co nz ...

Page 58: ...ing 0 ºC to 40 ºC Storage 20 ºC to 60 ºC Electrical power Handset two AAA size 600 mAH NiMH rechargeable batteries Base unit charger pod input 240 V AC 50 Hz output AC 9 V 300 mA PBX compatibility Timed break flash programmable as 85 ms 100 ms recommended for most PBX systems or 250 ms Pause length 3 seconds Signalling type DTMF dual tone multifrequency also called tone dialling Network connection...

Page 59: ...nging 13 de registering handsets 29 display clockand wallpaper 46 E earpiece volume 14 electrical power 4 6 55 ending a call 14 F flash type 45 55 G games 46 H HANDSET LOCATOR button 27 28 handset name 11 I installation 4 6 intercom calls 25 interference 3 7 L Last Number Redial 15 on a PBX 52 locking the keypad 9 M making a call 13 memory dialling See the Phone Book multi handset use 25 29 muting...

Page 60: ...alling 55 site for the base unit 3 site for the charger pod 3 SMS text messaging 32 39 deleting messages 37 38 message boxes 33 reading messages 36 replying to messages 38 Send and Receive numbers 39 sending a message 34 writing a message 34 speakerphone 14 Speed Dial 19 20 switching on and off 10 system settings prefix code 44 T text messaging see SMS text messaging three way conference 27 time a...

Page 61: ...nly All accessories Cables etc are covered for 90 days only In the event that the Product does not conform to this warranty at any time while this warranty is in effect the warrantor at its discretion will repair the defect or replace the product and return it to you without charge for parts or service THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQ...

Page 62: ...f the display depending on which button you are pressing These are the extra characters you can type by repeatedly pressing that button 1 2 8 3 4 0 5 abc tuv def 9 wxyz ghi jkl 6 mno 7 pqrs space 1 a b c 2 p q r s 7 w x y z 9 0 t u v 8 d e f 3 g h i 4 j k l 5 m n o 6 A B C 2 P Q R S 7 W X Y Z 9 T U V 8 D E F 3 G H I 4 J K L 5 M N O 6 Switch between upper case capitals and lower case No characters ...

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