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56
Troubleshooting
57
When you have this
problem...
Try...
A.cordless.handset.says.
Unavailable
.
Moving.the.handset.closer.to.the.base.
Seeing.if.another.station.has.Privacy.Mode.turned.on.(see.page.40).
Making.sure.the.base.is.plugged.in.(see.page.9).
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The.phone.keeps.ringing.
when.I.answer.on.an.
extension.
You.may.have.to.change.the.line.mode..Contact.customer.service.for.more.
information.(see.page.61).
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During.power.failure,.can't.
make.or.receive.a.call.
Making.sure.to.use.the.base.corded.handset.to.make.or.receive.a.call..
(see.page.30).
Checking.the.telephone.cord.connection.(see.page.10).
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No.stations.will.display.any.
Caller.ID.information.
Checking.to.see.if.the.call.was.placed.through.a.switchboard.
Asking.your.telephone.company.to.verify.your.Caller.ID.service.is.current..There.
may.be.a.problem.with.your.Caller.ID.service.
Letting.incoming.calls.ring.at.least.twice.before.answering.
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Caller ID displays briefly and
then.clears.
You.may.have.to.change.the.line.mode..Contact.customer.service.for.more.
information.(see.page.61).
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I.can’t.register.a.cordless.
handset.at.the.base.
Seeing.if.you.already.have.6.cordless.handsets.registered.to.this.base.
Seeing.if.you.already.registered.this.handset.to.4.bases.
Resetting.the.handset.(see.page.59).
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A.cordless.handset.doesn’t.
communicate.with.other.
handsets..
Making.sure.all.handsets.are.registered.to.and.currently.connected.to.the.same.
base.(see.pages.14.and.15).
Resetting.the.problem.handsets.(see.page.59).
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I.can’t.transfer.calls.
Making.sure.all.handsets.are.registered.to.and.currently.connected.to.the.same.
base.(see.pages.14.and.15).
Resetting.the.problem.handsets.(see.page.59).
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