AstraCam Owner's Guide
26
WARRANTY
One Year Limited Warranty
UMAX Technologies, Inc. UMAX warrants this hardware product against defects in material
and workmanship for a period of ONE (1) year from the original date of purchase.
Should defect(s) be discovered, the product may be returned either to the manufacturer or an
authorized UMAX service center. If your are returning product for repair, please be sure to do
the following:
1) Call UMAX Technical Support Mon-Fri during regular business hours at (208) 552-7980
and obtain an RMA (Return Merchandise Authorization) number.
2) Clearly write your RMA number on the OUTSIDE of the box or package next to the
shipping label.
3) Include a copy of the bill of sale with the returned product.
4) Unless otherwise instructed, do not return any manuals or software when returning items
for repair.
5) Ship to UMAX via a traceable shipping method and retain the tracking number.
This warranty is only valid within the boundaries and territories of the USA and Canada.
UMAX is not responsible for costs incurred due to shipping, insurance, customs, or duties.
UMAX is not responsible for non-traceable packages or packages shipped without a valid
RMA number on the outside of the package.
This warranty does not apply if the product has been damaged by accident, electrical fault,
through misuse or abuse. If the product has been altered without written authorization by
UMAX, the warranty will not be applicable.
This Warranty applies only to hardware products manufactured by or for UMAX. Warranted
products must bear the "UMAX" brand name, tradename, or logo. The aforementioned
warranty and remedies are exclusive, and in lieu of all others, whether oral, written, expressed
or implied. UMAX specifically disclaims any and all implied warranties of merchantability and
fitness for a particular purpose.
UMAX is not responsible for incidental or consequential damages resulting from any breach of
warranty. UMAX is not responsible under any other legal theory, including, but not limited to
lost profits, and any cost of recovering reprogramming or reproducing any program or data
stored in or used with UMAX products.
For more warranty information, please call UMAX at (208) 552-7980.
Warranty Service
If your UMAX product needs to be returned for repair, you must contact UMAX technical
support or your reseller in Canada prior to shipment for an RMA number before sending in the
product. The RMA number is a Return Merchandise Authorization number. UMAX and
UMAX Authorized Service centers will refuse all shipments without a proper RMA number.
The RMA number MUST be printed on the outside of the box or package next to the shipping
label.
UMAX Technologies
3561 Gateway Blvd., Fremont, CA 94538, USA
www.umax.com
