20
Warranty
Ultrawave Industrial Cleaning Systems and Equipment, when used in accordance with the
instructions, are covered by the following warranty:
Ultrawave Ultrasonic Generators and all electrical, electronic and mechanical components are
made of the highest quality materials and are guaranteed for 12 months from the date of
commissioning on site by our engineer but no greater than 13 months after shipment date,
against failure caused by genuine defective material or workmanship, unless otherwise agreed.
Ultrawave Ultrasonic PZT transducers are guaranteed not to crack, deteriorate or become
detached from the radiating surface (bonding process), for five years from date of shipment. If
exposed to liquid or chemicals the warranty will be invalidated.
Within the warranty period Ultrawave will repair or replace free of charge, Ex Works, all defective
parts in the system/equipment but Ultrawave shall not be liable for costs for removing
(disassembling) or installing (assembling) parts.
For repairs and replacements effected under these warranty conditions, same warranty
conditions are applicable. The warranty period for such repairs and replacements shall, however,
be only until the end of the warranty period valid for the originally delivered system/equipment.
Damage caused by improper handling or misuse is not covered by warranty and costs mays be
incurred.
The warranty does not cover normal wear and tear of e.g. motors, pumps, cavitation erosion of
vibrating surfaces and such like, so far as this wear is not caused by structural failures. The
warranty does not cover defects or failures arising out of non-observance, improper or faulty
maintenance or faulty repair or by alterations carried out without Ultrawave’s consent in writing.
Additionally, any damage caused by the use of toxic, flammable, acidic, caustic or corrosive
chemicals or fluids not recommended by Ultrawave will invalidate the warranty. If in any doubt,
contact Ultrawave to ensure compatibility in the first instance.
The warranty excludes consumable items such as filters, seals and detergents which would
need to be replaced as part of any routine maintenance. Furthermore any external services to
and from the system/equipment shall be excluded, which may be subjected to external
forces outside the control of Ultrawave.
Extended Warranty
An Extended warranty on the system/equipment is offered with two options:
Option 1 - for a period of 36 months from the date of commissioning on site by our engineer
but no greater than 37 months after shipment date;
Option 2 - for a period of 60 months from the date of commissioning on site by our engineer
but no greater than 61 months after shipment date.
The warranty will remain in force for the stated period of the option taken out above,
provided always that any system/equipment which includes the extended warranty is
serviced at regular intervals as part of a separate Planned Preventative Maintenance
Service (PPMS) agreement. All PPMS functions under any PPMS agreement must be
performed by Ultrawave personnel or organisations authorised by Ultrawave.
