© 12/2006 UltraVolt HV Rack System Installation and Operators Manual, Rev A
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PART 1
ULTRAVOLT INC, BASIC WARRANTY
WARRANTY:
The Seller warrants all goods supplied hereunder will conform to any sample approved
by the parties and will be the kind described herein or in any specification, performance requirement, or
drawing approved by the Seller, and will be of merchantable quality and free from defects in material or
workmanship under normal use and prescribed maintenance for a period of one (1) year from the date of
shipment. To the extent the Buyer does not furnish the Seller with written specifications, the goods will
be manufactured in accordance with industry accepted standards. This warranty shall not apply to any
goods delivered hereunder that have been damaged or subjected to alteration, nor shall it apply to
negligent treatment after delivery or to any defects attributed to artwork or drawings furnished by the
Buyer. Also, unless specifically stated, the warranty does not extend to the electrical performance of any
assemblies or subassemblies to which the goods furnished hereunder are affixed, but is restricted to the
electrical continuity properties of such goods.
The Seller’s only obligation for breach of this warranty shall be the repair or replacement, without
charge, of any goods or parts thereof that within such one (1) year period is proven to the Seller’s
satisfaction to have been defective, provided (1) the Buyer shall have notified the Seller of the defect
within such one (1) year period, and (2) the Seller shall have the option of requiring the return of the
defective material or goods at the Buyer’s expense to establish the claim provided; however, the Seller
will bear any transportation costs incurred in repairing or replacing any goods that are shown to be
defective during the warranty period. The cost of any repairs made by the Seller to goods no longer
covered by this warranty shall be borne by the Buyer. The Buyer must contact the UltraVolt Customer
Service Department prior to the return of any material(s) to obtain an RMA number which will be used to
track the material. Material found to be out of warranty will be repaired or replaced at the Seller’s
discretion based on quantity (please contact the Customer Service Department for more information). The
Seller shall in no event be liable for the Buyer's manufacturing costs, lost profits, good will, or any other
special, consequential, incidental, or other damages resulting from a breach of the foregoing warranty.
There are no other warranties expressed or implied (including the warranty of merchantability) that
extend beyond the warranty set forth herein or that extend beyond the description of the goods contained
herein.
We at UltraVolt know that when developing new high-voltage applications, power supplies may
sometimes become unintentionally damaged. We, therefore, offer an enhanced warranty beyond the scope
of our basic one-year warranty to support customers’ efforts in new-product development. Should a
power supply unintentionally fail or become damaged through incorrect application, UltraVolt will repair
or replace the first unit at no charge during the Warranty period. Then, if the same unit is unintentionally
damaged again while still within the warranty period, UltraVolt will provide another replacement at half
price. For any such replacement, UltraVolt Applications Engineering must first review the customer’s
new product application. This is done to ensure mechanical installation and electrical connections are in
accordance with UltraVolt published datasheets and application notes. The combined free replacement
and expert UltraVolt engineering review is just one of many ways UltraVolt is
Making High Voltage
Easier!
®
