Ultrative UTT-562 User Manual Download

Page: 3 / 97

Shenzhen Ultrative Technology Co., Ltd.

T: +86-755-29685231

E: [email protected]

http://www.ultrative.cn | com

Add: 012#, 5/F, Block A, Hedong Bldg., Liutang Rd., Xixiang St., Bao An District, Shenzhen, China

Table of Contents

INTRODUCING UTT-562 VOIP PHONE ...................................................................... 7

1.1

HANK YOU

.......................................................................................................................... 7

1.2

ONTENTS

.................................................................................................................... 7

1.3

EYPAD

................................................................................................................................ 7

1.4

NPUT

UTPUT

ORTS

........................................................................................................... 9

1.5

CON

NTRODUCTION

............................................................................................................ 9

1.6

LED

NTRODUCTION

........................................................................................................... 10

1.6.1

Programmable key LEDs for BLF ..................................................................................... 10

1.6.2

Programmable key LEDs for Presence .............................................................................. 10

1.6.3

Programmable key LEDs for line ...................................................................................... 11

1.6.4

Programmable key LEDs for MWI .................................................................................... 11

1.6.5

Power Indication LED (Power Light Enabled) .................................................................. 11

1.6.6

Power Indication LED (Power Light Disabled) ................................................................. 11

INITIAL CONNECTION AND SETTING ................................................................... 12

2.1

ONNECTING THE PHONE

.................................................................................................... 12

2.2

ETWORK

ETTINGS

........................................................................................................... 13

2.2.1

PPPoE Mode ...................................................................................................................... 13

2.2.2

Static IP Mode .................................................................................................................... 14

2.2.3

DHCP Mode ....................................................................................................................... 15

BASIC FUNCTIONS ....................................................................................................... 16

3.1

AKING A CALL

.................................................................................................................. 16

3.1.1

Call Device ......................................................................................................................... 16

3.1.2

Call Methods ...................................................................................................................... 16

3.2

NSWERING A CALL

............................................................................................................ 17

3.3

ISTURB

(DND) ................................................................................................... 17

3.4

ALL

ORWARD

.................................................................................................................. 17

3.5

ALL

OLD

......................................................................................................................... 17

3.6

ALL

AITING

................................................................................................................... 18

3.7

ALL

AITING

ONE

......................................................................................................... 18

3.8

UTE

.................................................................................................................................. 18

3.9

ALL TRANSFER

.................................................................................................................. 18

3.9.1

Blind Transfer .................................................................................................................... 18

3.9.2

Attended Transfer ............................................................................................................... 18

3.9.3

Semi-Attended Transfer ..................................................................................................... 18

3.10

WAY CONFERENCE CALL

.................................................................................................. 19

3.11

ULTIPLE

WAY CALL

......................................................................................................... 19

ADVANCED FUNCTIONS ............................................................................................ 19

Summary of Contents for UTT-562

Page 1: ...Ultrative Technology Co Ltd T 86 755 29685231 E sales ultrative com http www ultrative cn com Add 012 5 F Block A Hedong Bldg Liutang Rd Xixiang St Bao An District Shenzhen China UTT 562 VoIP Phone Us...

Page 2: ...aged do not use it This may cause fire or electric shock l The power plug should be accessible at all times because this is the only way to remove power from the device l Handle the phone carefully Do...

Page 3: ...rogrammable key LEDs for MWI 11 1 6 5 Power Indication LED Power Light Enabled 11 1 6 6 Power Indication LED Power Light Disabled 11 2 INITIAL CONNECTION AND SETTING 12 2 1 CONNECTING THE PHONE 12 2 2...

Page 4: ...9 2 Memo 21 4 9 3 Voice Mail 21 4 9 4 Ping 21 4 10 PROGRAMMABLE KEY CONFIGURATION 22 4 10 1 Memory Key 22 4 10 2 Line 22 4 10 3 Key Event 22 4 10 4 DTMF 23 4 10 5 URL 23 4 10 6 BLF LIST 23 4 10 7 Mul...

Page 5: ...7 2 3 Service Code 31 7 3 NETWORK 32 7 4 SECURITY 32 7 5 MAINTENANCE 32 7 6 FACTORY RESET 32 8 WEB CONFIGURATION 32 8 1 INTRODUCTION OF CONFIGURATION 32 8 1 1 Configuration Methods 32 8 1 2 Password...

Page 6: ...66 8 3 4 5 REMOTE CONTACT 68 8 3 4 6 WEB DIAL 69 8 3 4 7 Multicast 69 8 3 5 Function Key 72 8 3 5 1 Function Keys 73 8 3 5 2 Softkeys 75 8 3 5 3 EXT Keys 76 8 3 6 Maintenance 77 8 3 6 1 Auto Provisio...

Page 7: ...featured telephone that provides voice communication over the data network This phone has all the features of a traditional telephone and all gives access to many data service features This guide will...

Page 8: ...de press and hold this key Mute During a call press this key to prevent the distant party from hearing the conversation The distant party will still be heard Line1 2 3 4 The user may select either of...

Page 9: ...ious functions which can be configured in the web interface See Section 8 3 5 1 4 Input Output Ports Port Port name Description Power switch output DC 5V AC 1A WAN 10 100M Connect it to Network LAN 10...

Page 10: ...In headset mode SMS Missed call Call forward 1 6 LED Introduction 1 6 1 Programmable key LEDs for BLF LED Status Description Steady green The object is idle Slow blinking red The object is ringing Ste...

Page 11: ...call to the account Slow Blinking Green The call is on hold Slow Blinking Red Registration is unsuccessful Off The line is not subscribed or idle 1 6 4 Programmable key LEDs for MWI LED Status Descrip...

Page 12: ...phone to the Ethernet port Since the phone has a built in router it can be connected directly to the network b Direct network connection Use this method if you have a single Ethernet port which is alr...

Page 13: ...refer to the next section If your phone registers into your IP telephony Server it is ready to use If not continue to read for more configuration information 2 2 Network Settings DHCP is supported by...

Page 14: ...onnect the power supply so the phone will reboot and apply the new settings 2 2 2 Static IP Mode 1 Press the MENU softkey 2 Scroll down to 3 Settings 3 Press OK 4 Scroll down to 2 Advanced Settings 5...

Page 15: ...o 3 Settings 3 Press OK 4 Scroll down to 2 Advanced Settings 5 Press OK 6 The LCD will display INPUT PASSWORD 7 Input the password default value is 123 8 Press ENTER 9 Scroll down to 2 Network 10 Pres...

Page 16: ...n the LCD screen 3 Headset Press the Headset button The icon will be shown in the LCD screen The number may also be dialed first Then the method of speaking can be chosen 3 1 2 Call Methods Press an a...

Page 17: ...3 4 Call Forward This feature allows forwarding an incoming call to another phone number The display shows icon The following call forwarding events can be configured Off Call forwarding is deactivat...

Page 18: ...the party on the C58 but the distant party can still be heard Press Mute again to return to normal conversation 3 9 Call transfer 3 9 1 Blind Transfer During a conversation press the XFER key dial th...

Page 19: ...r 5 Use the arrow keys to select a call 4 Advanced Functions 4 1 Call pickup This allows a third party to answer a call by dialing a code For example A calls B but there is no answer C can go off hook...

Page 20: ...fix code A can dial 3 plus B s phone number to activate the redial function 4 is the unredial prefix code A can dial 4 to cancel the redial function The user can select any prefix as long as it does n...

Page 21: ...5 To delete a message press Del You have three options to choose Yes All No 4 9 2 Memo Memos can be recorded in the phone as reminders Press Menu Application Memo Enter Add Options for Mode Date Time...

Page 22: ...y Settings or Function Key Settings 3 Use the UP ARROW or DOWN ARROW to choose the key 4 Use LEFT ARROW or RIGHT ARROW to choose the function 4 10 1 Memory Key 1 Use the UP ARROW or DOWN ARROW keys to...

Page 23: ...XML phonebook 4 10 6 BLF LIST BLF List Key must match the Broadsoft server The traditional BLF is that a number corresponding to one subscribe and subscribed a large amount of number may cause obstruc...

Page 24: ...ied time 1 Press Menu Features Enter Auto Answer Enter 2 Use UP ARROW or DOWN ARROW to select line 3 Use LEFT ARROW or RIGHT ARROW to Enable 4 Use UP ARROW or DOWN ARROW to access time setting 5 Use k...

Page 25: ...led or disabled Press to Send Timeout to Send Timeout Fixed Length Number Press to Do BXFER BXFER On Onhook AXFER On Onhook Note It is recommended that Dial Plan be configured from the web interface 5...

Page 26: ...ts are displayed after a call is in progress For example dial a PIN code to access banking information 1 Press Menu Features Enter Hide DTMF Enter 2 Use LEFT ARROW or RIGHT ARROW to select one of the...

Page 27: ...ll be transmitted when the phone goes off hook Press Menu Features Pre Dial Enter 6 Basic Setting 6 1 Keyboard 1 Press Menu Settings Enter Basic Settings Enter Keyboard Enter 2 There are four sets of...

Page 28: ...6 3 1 Ring Volume 1 Press Menu Settings Enter Basic Settings Enter Ring Settings Enter Ring Volume Enter 2 Use LEFT ARROW or RIGHT ARROW to select the desired ring volume from the 9 choices The phone...

Page 29: ...item that must be configured if auto is chosen b Time Zone This is shown as an offset from GMT c Format Date Display format d Type Character used as delimiter in date display e 12 Hour Clock If disab...

Page 30: ...Add 012 5 F Block A Hedong Bldg Liutang Rd Xixiang St Bao An District Shenzhen China 30 97 7 Advanced Settings 7 1 General For all the items in this section Press Menu Settings Enter Advanced setting...

Page 31: ...nced Settings 1 Domain Realm SIP Domain 2 Dial Without Registered Enable or disable dialing with no SIP registration 3 Anonymous Privacy Support Choose RFC3323 RFC3325 or None 4 DTMF Mode Choose RFC28...

Page 32: ...ection 8 3 6 for a detailed explanation of each option It is recommended that these features be accessed through the web interface 1 Auto Provision Select DHCP Option Plug and Play or Phone Flash for...

Page 33: ...Default user with general level Username guest Password guest Default user with root level Username admin Password admin The default password for the phone screen menu is 123 8 2 Setting via web brow...

Page 34: ...nology Co Ltd T 86 755 29685231 E sales ultrative com http www ultrative cn com Add 012 5 F Block A Hedong Bldg Liutang Rd Xixiang St Bao An District Shenzhen China 34 97 8 3 Configuration via WEB 8 3...

Page 35: ...AN port DHCP server status for LAN port ENABLED or DISABLED Accounts Shows the phone numbers and registration status for the 6 SIP LINES and 1 IAX2 server 8 3 1 2 Wizard Select the appropriate network...

Page 36: ...he ISP should be entered Click Back to return to the Wizard screen Click Next to go to Quick SIP Settings 8 3 1 2 2 DHCP After selecting DHCP and clicking NEXT the Quick SIP Settings screen will appea...

Page 37: ...address either IP address or URI Server Port SIP server port usually 5060 Authentication User Login name or Authentication ID Authentication Password SIP password SIP User Phone number Enable Registr...

Page 38: ...97 Field Name Explanation Start Time Start time of the outgoing call Duration Duration of the outgoing call Dialed Calls Account protocol and line of the outgoing call 8 3 1 4 Language Field name Exp...

Page 39: ...Mask The current Subnet Mask Current IP Gateway The current Gateway IP address MAC Address The MAC address of the phone MAC Timestamp Time the MAC address was obtained WAN Settings The phone supports...

Page 40: ...r Enter values provided by the ISP 8 3 2 1 2 DHCP If DHCP is chosen all configuration information will be provided by a DHCP server Contact the ISP to determine if DHCP is used 8 3 2 1 3 PPPoE If PPPo...

Page 41: ...to take effect NAT Enable NAT operation Port Mirror Port Mirror can only be activated in bridge mode If activated the data stream from the WAN port is copied to the LAN port of the phone Enable Bridge...

Page 42: ...tch with no VLAN Any broadcast frames will be transmitted to all other ports For example and frames broadcast from Port 1 will be sent to Ports 2 3 and 4 Chart 2 shows an example with two VLANs indica...

Page 43: ...lues even if these values differ from those provided by the LLDP server Enable DSCP Enable or Disable Differentiated Services Code Point DSCP SIP DSCP Specify the value of the SIP DSCP in decimal Audi...

Page 44: ...and the port value is 8090 the accessing address is http 192 168 1 70 8090 HTTPS Port Port for HTTPS access Before using https an https authentication certification must be downloaded into the phone...

Page 45: ...vice connected to the LAN port will get an IP address between Start IP and End IP Subnet Mask Subnet Mask of the lease table IP Gateway Network Gateway of the lease table Leased Time Time IP address a...

Page 46: ...nual time and date entry are also done on this page Field Name Explanation Simple Network Time Protocol SNTP Settings Enable SNTP Enable or Disable SNTP Enable DHCP Time If this is enabled phone will...

Page 47: ...nable Enable daylight saving time Offset minutes DST offset Default is 60 minutes Month Start and end month for DST Week Start and end week for DST Day Start and end day for DST Hour Start and end hou...

Page 48: ...ct Shenzhen China 48 97 Field Name Explanation Choose the sip line to configured SIP 1 SIP 6 Click the dropdown arrow to select the line Status Shows registration status Will show Registered if regist...

Page 49: ...ec to select it Then use the Left Right arrow keys to move to the Enabled or Disabled List Use the Up Down arrow to change the priority of enabled codecs Advanced SIP Settings Forward Type There are 3...

Page 50: ...to be rejected by the server The incoming call record will not be displayed in the Call History DND Off Code Disable Server DND as described above Always CFwd On Code Always Call Forward On When this...

Page 51: ...ll Log If enabled the phone will save missed calls into the call history record BLF List Number BLF List allows one BLF key to monitor the status of a group Multiple BLF lists are supported Enable BLF...

Page 52: ...nstead of 180 in some SIP server envrionment Use VPN Enable SIP use VPN for every line individually not all of them Enable DND Enable DND for SIP line individually SIP Global Settings Strict Branch En...

Page 53: ...dress IAX2 server address Server Port IAX2 server port Default is 4569 Account IAX2 account name for registration Password IAX2 registration password Phone Number IAX2 phone number usually the same as...

Page 54: ...f IAX2 server registration Allowed values are between 60 and 3600 seconds Enable Registration Enable Disable IAX2 registration Enable G 729AB Enable Disable G 729 codec 8 3 3 3 STUN Config STUN suppor...

Page 55: ...mapping active SIP Waiting Time Waiting time for SIP This will vary depending on the network SIP Line Using STUN SIP Line Using STUN Select the Line for use with STUN SIP 1 SIP 6 Use STUN Enable Disa...

Page 56: ...y require dialing 162213123 instead of 01062213123 Example 3 Addition Two examples are shown In the first case it is assumed that 0 must be dialed before any 11 digit number beginning with 13 In the s...

Page 57: ...ber is entered and then mapped per the Dial Peer rules In prefix matching only part of the number is entered followed by T The mapping with then take place whenever these digits are dialed Prefix mode...

Page 58: ...s are deleted depending on the delete length Dial 93333 The SIP2 server will receive 3333 This creates a speed dial function Dialing 2 will cause the entire alias number to be sent out Dial 2 The SIP1...

Page 59: ...G 722 G 723 G 729 G 726 None Fourth Codec The forth codec choice G 711A u G 722 G 723 G 729 G 726 None Fifth Codec The fifth codec choice G 711A u G 722 G 723 G 729 G 726 None Sixth codec The sixth c...

Page 60: ...e country of operation G722 Timestamps Choices are 160 20ms or 320 20ms G723 1 Bit Rate Choices are 5 3kb s or 6 3kb s Enable VAD Enable or disable Voice Activity Detection VAD If VAD is enabled G729...

Page 61: ...f enabled Semi Attended Transfer is allowed Enable Auto Handdown If enabled in speakerphone mode the phone will automatically hang up and return to idle when the distant party terminates the call In h...

Page 62: ...d call dialed call incoming call or not Enable Default Line If enabled you can assigned default SIP line for dialing out not SIP1 Alllow IP Call Allow IP direct call or disable IP call for dialing Pla...

Page 63: ...l Default is 603 Decline Active URI Limit IP IP address of the server for the Action URL messages described below Push XML Server IP address for XML server which can send display content to the phone...

Page 64: ...it to the server 2 Fixed Length The number will be sent to the server after the specified number of digits are dialed 3 Time Out Number will be sent to the server after the specified time 4 User Defin...

Page 65: ...d Transfer on Onhook Hang up after the third party answers The phone will transfer the current call to the third party 8 Press DSS key to Do Blind Transfer after talking press DSS key programed to mem...

Page 66: ...beginning with 9 to be dialed immediately Cause 911 to be dialed immediately Cause 99 to be dialed after 4 seconds Cause any number beginning with 9911 to be dialed 4 seconds after dialing ceases 9 x...

Page 67: ...g Type Ring type for this contact Group Setting Choose the group or groups for this contact and move them to the Selected list on the right Import Contact List Select File Click the browse button to s...

Page 68: ...68 1 3 admin phonebook index xml Remote XML Phonebook Setting Note x and are special characters in the black list x matches any single digit and matches any number of digits For example 4xxx matches a...

Page 69: ...ation mode There are NONE DIGEST MD5 CRAM MD5 SIMPLE Line Assigned SIP line for the LDAP dialing Username User name for LDAP authentication Password Password for LDAP authentication Search Base Search...

Page 70: ...ity Define the priority of the active call 1 is the highest priority 10 is the lowest Enable Page Priority The voice call in progress shall take precedence over all incoming paging calls Name Listened...

Page 71: ...riority When you chose normal priority the phone would ignore the multicast whose priority is lower than the talking s priority If the multicast s priority is greater than the talking s priority you w...

Page 72: ...tton for a multicast session multicast the sender and the receiver both beep 8 3 5 Function Key The phone has 8 programmable DSS Function keys with associated LEDs and 4 programmable Line keys with LE...

Page 73: ...ative com http www ultrative cn com Add 012 5 F Block A Hedong Bldg Liutang Rd Xixiang St Bao An District Shenzhen China 73 97 8 3 5 1 Function Keys Screen Configuration Field Name Explanation Contras...

Page 74: ...t Many different functions See Section 4 9 3 for a list Line Seize a programmed line SIP1 SIP2 IAX2 Memory Key See Section 4 9 1 URL Directly access a remote XML phonebook Value Parameters associated...

Page 75: ...E sales ultrative com http www ultrative cn com Add 012 5 F Block A Hedong Bldg Liutang Rd Xixiang St Bao An District Shenzhen China 75 97 8 3 5 2 Softkeys Configure the functions performed by the so...

Page 76: ...g St Bao An District Shenzhen China 76 97 8 3 5 3 EXT Keys These are the keys on the E10 Expansion Module Up to 5 modules may be connected to one phone The phone can power one module Additional module...

Page 77: ...Add 012 5 F Block A Hedong Bldg Liutang Rd Xixiang St Bao An District Shenzhen China 77 97 8 3 6 Maintenance 8 3 6 1 Auto Provision The phone supports PnP DHCP and Phone Flash to obtain configuration...

Page 78: ...to provision will stop If the endpoints confirm the configuration by the Digest method the configuration will not be upgraded unless it differs from the current configuration CPE Serial Number Serial...

Page 79: ...PnP Server Address PnP Port PnP Server Port PnP Transport PnP Transfer protocol UDP or TCP PnP Interval Interval time for querying PnP server Default is 1 hour Phone Flash Settings Server Address Set...

Page 80: ...a client server mechanism The Syslog server receives the messages from clients and classifies them based on priority and type Then these messages will be written into a log by rules which the administ...

Page 81: ...el of IAX2 log Enable Syslog Enable or disable syslog Web Capture Start Capture a packet stream from the phone This is normally used to troubleshoot problems Stop Stop capturing the packet stream 8 3...

Page 82: ...com http www ultrative cn com Add 012 5 F Block A Hedong Bldg Liutang Rd Xixiang St Bao An District Shenzhen China 82 97 configuration information Logged in as Guest this will reset all configuration...

Page 83: ...d config files in either text or xml format TFTP FTP Update Server Address FTP TFTP server address for download upload The address can be IP address or Domain name with subdirectory User FTP server Us...

Page 84: ...en be named and saved 3 Config file import Download the config file from FTP TFTP server The configuration will be effective after the phone is reset 4 Phone book export vcf csv xml Upload the phonebo...

Page 85: ...can also be changed Access Configuration Field Name Explanation LCD Menu Password Settings Menu Password Sets the password for entering the setup menu from the phone keypad The password must be only...

Page 86: ...me configuration modifications require a reboot to become effective Clicking the Reboot button will cause the phone to reboot immediately Note Be sure to save the configuration before rebooting 8 3 7...

Page 87: ...private networks connected to this phone input rule or prevent unauthorized devices connected to this phone from accessing the Internet output rule Each rule type supports a maximum of 10 items Field...

Page 88: ...sk Set the destination address mask For example 255 255 255 255 points to one host while 255 255 255 0 points to a C type network When a connected device tries to access 192 168 1 118 the phone will d...

Page 89: ...eir own sub network to provide more protection to the rest of the local network This sub network is called a DMZ taken from demilitarized zone Computers in the DMZ have limited connectivity to specifi...

Page 90: ...ict Shenzhen China 90 97 Application Layer Gateway ALG Settings Field Name Explanation IPSec ALG Enable Disable IPSec encryption Default is enabled FTP ALG Allow the ALG to securely pass FTP traffic D...

Page 91: ...10M 100M adaptive Under loaded conditions traffic through the phone NAT may not reach 100M 8 3 7 4 VPN The phone supports remote connection via VPN It supports both Layer 2 Tunneling Protocol L2TP and...

Page 92: ...r 8 3 7 5 Security Field Name Explanation Update Security File Select Security File Browse to the security file to be updated Click the Update button to update Delete Security File Select Security Fil...

Page 93: ...0 40 Relative Humidity 10 65 CPU Broadcom SDRAM 16MB Flash 4MB Dimension L x W x H 290x260x60mm Weight 1 2kg 9 1 2 Voice Features l Supports 6 SIP servers l Supports RFC3261 l Codecs G 711A u G 723 1...

Page 94: ...Forward Call Transfer Blind Attended Hold Call Waiting 3 Way Conference SMS Remote Pickup Join Call Redial Unredial Multi line Intercom BLF Presence Push to talk Auto Redial Call Back l Call control...

Page 95: ...Consoles 5 Max l Keypad Lock with Emergency Call l Customized LCD logo as screensaver l Ring Tone via Headset or Speaker l Customized Signal Tone Parameters l Time Display 12 24 Hour Support Daylight...

Page 96: ...v l Network Tools in Telnet Server Ping Trace Route Telnet Client 9 1 4 Maintenance and management l Firmware Upgrade POST HTTP FTP TFTP HTTPS l Configuration Web Telnet Phone Keypad l Two Account Lev...

Page 97: ...97 9 2 Digit character map table Keypad Character Keypad Character 1 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i 5 J K L j k l 0 6 M N O m n o...

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