Terms and Conditions of Warranty
UltraPure Water Quality Inc. stands firmly behind all of our products. If any
of the items you have purchased have been received damaged or become
defective within the warranty period, please contact UltraPure Water Quality Inc
at 877 281 7603.
1
To validate this warranty, the ‘Registration of Purchase‘ form must be completed online at
www.waterquality.net within 30 days of installation.
2
We warrant that all internal electrical compnents of the UltraPure pool Ozone generator are free
from defects in material and workmanship from the date of delivery to the first owner. This warranty
is not tranferable.
Inground Models:
Two Year conditional warranty is from the date of delivery to the first owner.The first year warranty
covers parts and labor.The second year is parts only. This two year conditional warranty is based
on a run time of 6 to 8 hours per day. If the unit is set to run continuously (24 hours per day),
the warranty period will be reduced to one year (parts and labour) for all internal electrical
working components.
Above ground Models:
One Year parts only is from the date of delivery to the first owner.
3
To make a warranty claim you must:
a. Call 877 281 7603 to obtain a Return Goods Authorization (RGA) number. No claim will be
accepted without an RGA number.
b. UltraPure Water Quality Inc. will send out a local area Authorized Service Dealer (ASD) in
applicable areas.
c. If no ASD is in the area, the manufactured goods in need of service should be shipped (with
RGA) to the address on the RGA form, freight prepaid. Any returned item deemed faulty due
to manufacturer defect will be repaired or replaced and shipped back to the customer at no
charge to the customer.
d. The owner of the goods may be responsible for all expenses if the field-serviced or returned
item(s) are deemed operational, or not under warranty. Non-warranty goods will be shipped
back to the customer at the customer‘s expense.
4
This warranty and the remedies set forth below are exclusive and in lieu of all other warranties
remedies and conditions, whether oral or written, express or implied. UltraPure specifically dis-
claims any and all implied warranties, including without limitation warranties of merchant-ability
and fitness for a particular purpose.
5
In no event shall UltraPure or any of its officers, agents, employees, representatives or associates
7
Warranty does not extend to accident, damage, flood, fire or any other cause beyond the control
of the manufacturer.
be liable for any losses however occurring, including but not limited to breach warranty or condi-
tion, tort or negligence.
6
This warranty shall be void if this product or any of its components are altered, misused, modified,
not installed, used, repaired or maintained in accordance with the instructions printed in the
UltraPure Owner’s Manual using UltraPure factory approved parts.
9
Pool
Owner’s Manual and Installation Instructions
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