FAQS
No Video displayed on TV
• Make sure TV is turned on.
• Check the cable connec
ti
ons.
• Check the input selec
ti
on on the TV is correct. Eg. HDMI1
,
HDMI2
,
AV1 or AV2 etc
Player does not respond to remote
• Clear any obstacle be
tw
een the remote and the player.
• Try moving closer or reduce the angle to the player
• Check the condi
ti
on of the ba
tt
eries and replace if necessary.
• Clean the sensor panel on the player.
No audio during DVD/
fi
le
• Check the audio output of the player is set correctly.
• If using external ampli
fi
er/speakers
,
ensure connec
ti
ons are correct and amp is turned on.
• Check input on TV/Monitor.
• Check
fil
es audio track is supported by this player.
Disc playback is jerky
• Check the condi
ti
on of the disc. If surface is damaged or scratched repair or replace if necessary.
Video
fil
e playback is jerky and stops
• Check the
fi
le is compa
ti
ble
w
ith player.
• Check resolu
ti
on of
fil
e. High De
fi
ni
ti
on
fil
es may cause intermi
tt
ent playback issues. Reduce
resolu
ti
on and bit rate of
fil
e to improve playback.
Abnormal Player opera
ti
ons
• Turn the player o
ff
and unplug the player from
w
all. Wait for 1 or 2 minutes and plug back in.
Player should no
w
func
ti
on normally.
Disc is locked in player
• If the player
w
ill not eject disc. Turn the po
w
er OFF and then ON again. Immediately
press the OPEN/CLOSE bu
tt
on (32) to open the tray.
Some
fil
es do not play back. What
fi
les are supported?
The supported
fil
es are; Video-AVI (Xvid)
,
VOB; Audio-MP3 and Image-JPG
