Page
12
of
16
Issue: 1
– 03/10/2019
10 .Troubleshooting
PROBLEM
SOLUTION
No lights on power unit
Check the power unit is connected to the mains power
supply and that the mains switch is turned ON.
Check power unit for any blown fuses.
Low Pressure indicator is flashing
Check whether power was suddenly shut down.
Check that the connection between air tube and power
unit is tightly secured.
Check that all tubing connections along the mattress
are secured.
If all of above steps have been checked. Press “Alarm
Mute” for system to be verified again.
Power Failure Alarm Indicator is
flashing and sounding
Check the power unit is connected to the mains power
supply and that the mains switch is turned ON.
The power unit is operating but the
mattress is not alternating
Ensure that the mattress inflation process is complete.
Check that the ‘Alternate’ indicator on the control panel
is illuminated. If not, press Function Select Button to
switch to Alternating mode.
Power unit is noisy
Ensure that the power unit is resting against a solid
surface.
If the problem persists, contact Ultimate Healthcare or your local service provider.
