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Problem

After the generator is turned off and utility power is present, the house load
begins to cycle on and off.

Cause

While connected to the generator, GenerLink

may have suffered an internal

failure.

Solution

1. Reduce the load by turning off all circuit breakers in the house.
2. Reconnect and restart the generator.
3. Restore load equal to the capacity of generator.
4. Operate household loads using your generator.
5. Call for service. (Refer to the Terms and Conditions for service instructions)
6. Do not, under any conditions, attempt to remove or repair GenerLink

yourself.     

Status Lights

Status Lights

GenerLink

is equipped with one blue status light, one green status light, one

yellow status light, and one red fault status light. (See Diagram 1) 

In the event of a power outage, none of the status lights will be 

illuminated until generator power is provided.        

Green Status Light

Green Status Light

When the green status light is illuminated utility power is present. This 
represents a normal condition.  If normal utility-supplied power is present in
your home (you are not powering your home with a generator) and the green
status light is NOT illuminated, maintenance is required and the unit must be
serviced. Do not, under any conditions, attempt to remove or repair
GenerLink

yourself. (Refer to Terms and Conditions for service instructions)

Red Status Light

Red Status Light

The red status light indicates an abnormal condition exists and GenerLink

’s

safety circuits were initiated.  Illumination of the red status light does not
indicate an unsafe condition exists.  It is normal for the red status light to
momentarily illuminate when GenerLink

cycles between generator and

utility power.  

If the red fault status light is illuminated continuously, 

DO NOT CONNECT

a

generator to GenerLink

. Service is required, immediately contact your Utility

or the Approved Installer. (Refer to the Terms and Conditions for service instructions)  

Y

Y

ellow Status Light

ellow Status Light

The yellow light indicates that the household load is greater than 30 amps.  It is
normal for the yellow status light to be illuminated while utility power is 
present.  The load must be reduced before the GenerLink

unit can be operated

with a portable generator.  Reduce the load by turning off circuit breakers in the 
breaker panel. 

Blue Status Light

Blue Status Light

When the blue status light is illuminated, generator power is present. This 
represents that the generator is properly connected to the GenerLink

and providing 

generator power.

!

WARNING

If the green status light is NOT illuminated when
utility power is present, or the red fault status
light IS illuminated, a potential hazardous
condition may exist. Contact your electric utility
or authorized installer.

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Summary of Contents for GenerLink

Page 1: ...erlink com MA23 S unit with whole house surge suppression Operating Manual Generlink 225 Arnold Road Lawrenceville GA 30044 www generlink com OPER MA23S FPLES 1 2021 Please refer to page 22 for GenerLink testing while utility power is present ...

Page 2: ...roduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or by an information storage or retrieval system without the prior written permission of Global Power Products Inc unless such copying is expressly permitted by federal copyright law Address inquiries to Generlink 225 Arnold Road Lawrenceville GA 30044 27 i ...

Page 3: ...th limited appliance availability Utility s Electric Distribution System A network of power lines and associated equipment used to transmit and distribute electricity over a geographic area Voltage Electrical potential or force that causes current to flow through a conductor Watt A unit that measures the amount of electrical power watts volts x amps 26 ii ...

Page 4: ... designed to display power condi tions with the GenerLink unit utility and the portable generator Start up Wattage The amount of energy needed to first start an appliance This amount is usually larger than the running wattage for appliances with motors refrigerator It is usually the same for appliances without motors lights Sub Panel Device used in connection with a transfer switch designed to byp...

Page 5: ...rcurrent device Generator A machine that converts mechanical energy into electrical energy GenerLink A five inch collar like device installed behind your electric meter which allows you to easily and safely connect a portable generator to your home s existing wiring system GenerLok GenerLok is a unique fitted locking connector exclusively available for GenerLink Setup Procedures Setup Procedures C...

Page 6: ...Link yourself Refer to Terms and Conditions for service instructions Red Status Light Red Status Light The red status light indicates an abnormal condition exists and GenerLink s safety circuits were initiated Illumination of the red status light does not indicate an unsafe condition exists It is normal for the red status light to momentarily illuminate when GenerLink cycles between generator and ...

Page 7: ...by turning off ALL the circuit breakers in the house 3 Confirm that the yellow status light is not illuminated 4 Reconnect and restart the generator 5 Restore load equal to or less than the capacity of generator 6 Operate household loads using your generator 7 Do not under any conditions attempt to remove or repair GenerLink yourself Problem GenerLink will not continuously connect the generator to...

Page 8: ...he power cord should be as close to the actual measured distance from the meter to the generator as possible in order to maintain your generator s power quality Q What if my generator connector does not have a straight or locking L14 30 connector A Some generators are fitted with connectors that are not L14 30 Consult with your local utility or a GenerLink Authorized Reseller to determine if your ...

Page 9: ...ricity to start up the appliances Please review the appliance guide to determine the start up wattage required for individual appliances Q What happens when the utility power is restored and my generator is operating through GenerLink A Your generator continues to power your home until you turn it off Once you turn off your generator GenerLink will automatically switch your home back to utility po...

Page 10: ...ntages over traditional transfer switches GenerLink is installed outside your home at the electric meter in less than 20 minutes And in most cases you do not need to be at home for the GenerLink installation Installation of a transfer switch can take about two to three hours and requires re wiring your home s electric system With GenerLink you have the flexibility of selecting the appliances you w...

Page 11: ...ome generators are rated for only 120 volt or only 240 volt output neither are appropriate for powering your home through GenerLink If your generator does not have a 120 240 volt AC receptacle it is not suitable for use with GenerLink Check your generator for one of the receptacles in Diagram 6 These receptacles are rated for 120 240 volt output which is what you need to run your home If your gene...

Page 12: ...8 17 T Technical Fact Sheet echnical Fact Sheet GenerLink Specifications and Technical Information Physical Diameter 6 in Depth 5 in Weight w o surge 5 lbs Weight with surge 5 lbs Socket Style Ring or Ring less 200 Amp 4 jaw Electrical Source Compatibility 200 Ampere Service or Less Withstand Current 8 000 Amperes rms symmetrical at 5 pf 240 Volts 60 Hz 6000 Amperes for 6 cycles at 7 8 pf 240 Volt...

Page 13: ... by power strips Plus it provides enhanced protection for household electronics Provides protection beyond typical point of use power strips and plug ins Produces an audible alarm when the devices requires service Protects against spikes up to 100 000 amps on the electric system Provides a white goods warranty of 1 000 appliance and or 10 000 house Is meter based and will provide the first line of...

Page 14: ...d check the cord for exposed wires and or frayed insulation Keep the power cord stored in a dry safe location when not in use Ensure that the GenerLok power cord is in a protected area where it will not be damaged by lawn mowers power tools or vehicles Never attempt to remove repair dismantle modify or alter GenerLink once it has been installed CAUTION Always locate and operate your generator in a...

Page 15: ...tor Selecting a Portable Generator What Kind of Generator Do I Need There are a wide variety of portable generators available for purchase Some are more suitable than others for connecting to your house When selecting a portable generator to connect to your house you should ensure the generator will not damage sensitive electronic appliances equipment provides the capacity to start needed motor lo...

Page 16: ... amps GenerLink is designed to be compatible with 20 amp or 30 amp connectors GenerLink is not rated to be compatible with larger current out puts and will electronically disconnect if you are generating outputs larger than 40 amps Appliance Usage Guide Appliance Usage Guide Equipment Water Heater 50 gallon Portable Heater with fan Furnace Fan Central 1 4 HP 1 3 HP 1 2 HP Computer Fax Machine Spac...

Page 17: ......

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