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Service and Support
If you experience problems with the use of your analyzer, please read
the features and troubleshooting sections of this manual.
Should your analyzer require service, you may return it to Digi-Cool
Industries. Contact Digi-Cool Industries for a return authorization
(RA) number. Once we receive your unit, the repaired unit or a
replacement will be sent to you within 10 business days.
Within the continental United States and Canada, you can request
rapid-replacement service for an additional fee. We will ship you a
replacement unit within 2 business days, after which you can return
the defective unit to us.
Before returning the unit for service, please remove all attachments
and accessories not originally supplied with the analyzer.
Refrigerant Expansion
The unit is upgradeable to support new refrigerants. Please visit our
Internet site or contact us to inquire about the availability of upgrades
for new refrigerants.
Contact Information
Digi-Cool Industries Ltd.
P.O. Box 784
Duncan, BC
V9L 3Y1
Canada
Telephone: (250) 748-1783
Fax: (250) 743-4570
Internet Site:
http://www.digi-cool.com
Email: