7. Troubleshooting
7.1 Nature of problem and corrective action
Status Possible
Cause
Corrective
Action
Connectors (two) linking collator and
staple-puncher improperly attached
Properly attach them.
Cannot switch to
stapler-puncher
Stapler-puncher circuit beaker off
Push circuit breaker button.
Paper not loaded neatly on each station
Place paper in order, then set the guides close to
the paper.
Paper deformed, curled or damaged
Processing paper soon after being
printed
Correct curling, etc.; do not use deformed or
damaged paper.
Let ink dry for at least a week before
processing.
Copied paper just after leaving copier
Allow enough time for static electricity to
dissipate before processing.
It is advised that, if the edges of paper to be
collated (four sides) is wiped with wet towel, etc.,
static electricity can be removed.
Paper of odd specifications used
Use specified paper only.
Paper size shift lever improperly set
Adjust lever to paper size.
Paper loaded on stations not of uniform
size
Use paper of the same size.
Paper not neatly
delivered
Stapler-puncher incorrectly attached to
the collator
Install it firmly so it does not wobble.
Stapler-puncher incorrectly attached to
the collator
Install it firmly so it does not wobble.
Foreign matter where paper passes
Remove foreign matter.
Paper jams when
paper enters the
stapler-puncher
from the collator
Paper curled or deformed
Correct curling; do not use deformed paper.
Paper curled upward or deformed
Correct curling; do not use deformed paper.
Stapler-puncher incorrectly attached to
the collator
Install it firmly so it will not wobble.
Paper jams when
returning to the
collator from the
stapler-puncher
Foreign matter where paper passes
Remove foreign matter.
Staple cartridge improperly set
Set cartridge properly.
Staple sheet fails to reach the proper
position
Hit Empty Stapling.
Staples stuck at edge of cartridge
Correct it to the normal position.
Empty Stapling
Staple cartridge improperly set
Set it properly.
Stapling mode not programmed
Press the MODE and STAPLE/1 keys.
( STAPLE/1 lamp will light)
Connectors (two) linking the collator
and stapler-puncher loose or undone
Connect them firmly.
Stapler-puncher circuit breaker off
Push the circuit breaker button.
No stapling
Foreign matter in the drive portion of
the stapler
Remove foreign matter.
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