18
TROUBLESHOOTING
1.Device setup failure when using the UbiBot App
There are several factors that can affect the setup process. The followings are common
issues:
①
WiFi setup mode: Make sure you turn on the WiFi setup mode. (The device indicator
flashes alternate red and green).
②
WiFi frequency: The WS1 can only connect to 2.4GHz networks, channels 1-13.
③
WiFi password: Go through the WiFi setup again and ensure that you have set the
correct WiFi password for the network.
④
WiFi security type: The WS1 supports OPEN, WEP, or WPA/WPA2 types.
⑤
WiFi channel width: Make sure it is set to 20MHz or "Auto".
⑥
Battery problems: WiFi uses a lot of power. Your device may be able to power on but
may not have enough power for the WiFi. Try replacing the batteries.
⑦
Signal strength. Check you are in range for your WiFi, or if using mobile data, make
sure you have a good signal.
