FAQ
1. Device network configuration failure reasons
① Please check whether the WiFi account password is correct;
② Please check whether the router is working properly and the network connection is normal;
③ Please make sure the device has entered the WiFi configuration mode;
④ Please check whether the WiFi band is 2.4GHz and the channel is between 1~13;
⑤ Please check the WiFi channel width is set to 20MHz or auto mode;
⑥ WiFi security type: LD1 supports OPEN, WEP and WPA/WPA2-personal;
⑦ Poor signal strength, please check the WiFi or cell phone data traffic signal strength.
2. Reasons for failure to send device data
3. Can the device be used in a network-free environment?
① Check whether the external power supply of the device is properly connected;
② Check whether the router is working properly;
③ If using the mobile data traffic provided by the SIM card* inside the device, you need to check whether the
SIM card* is activated; if the SIM card* is activated, check whether the power supply of the device is normal;
also check whether the amount of the mobile data traffic provided by the device SIM card* is sufficient for the
data transfer.
The device can still work without a network, if you need to check the historical data, you can refer to the
following methods:
① After monitoring in no network working environment, you can take it back to the previously configured WiFi
environment or insert the SIM card and press the configuration button once to upload the data automatically;
② In the case of no network, connect to the computer through the USB cable, and export the data through the
PC tool.
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Summary of Contents for AQS1
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