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64

xIII.  TROUBLE  SHOOTING (continued)

E.

  USE BOILER CONTROL DISPLAY 

ERR

 AND 

ERP

 NUMBERS TO DIRECT TROUBLESHOOTING (continued)

Display

Status

Recommended Corrective Actions

ErP 4

Warning, Cad Cell 

Resistance High 

(service required)

The cad cell resistance is higher than normal while running, the system is in need of a tune 

up.

-  Check for proper alignment of the cad cell and clean the eye if necessary.

-  Check if the pump is generating adequate pressure.

-  Check burner adjustments (refer to burner manufacturers instructions).

-  Check for excessive soot build up in the burner and flue.

-  Check for flue blockage.

ErP 5

No Ignition, 

Check Cad Cell

The cad cell detected some amount of light during the ignition trial, but not enough to enter 

run mode.  

-  Check the cad cell positioning and clean the eye. 

-  Set the display to show the cad cell resistance.  

-  Shield the cad cell from light.

    If the display shows is less than 20,000 ohms, unplug the cad cell, 

    if the display does not read 999999 ohms, replace control, 

    if it does read 999999 ohms, replace cad cell.

-  Expose the cad cell to ambient light (generally enough light to read by is adequate) 

    If the display shows more than 2000 ohms, short the cad cell terminals, 

    if the display shows more than 5 ohms, replace control, 

    if less than 5 ohms, replace cad cell.

    If the burner still does not light, proceed to "No Ignition", 

ERP 20

 corrective action.

ErP 9

No Ignition, 

Check Cad Cell

The burner lit very late during the trial for ignition and is susceptible to not lighting.

-  Check cad cell for proper alignment and clean if necessary.

-  Check burner adjustments (refer to burner manufacturers instructions)

-  Check electrodes and spring contacts (if equipped) and adjust per manufacturers    

    recommendations.

-  Check if the pump is generating adequate pressure.

-  Check the fuel supply lines and filter for obstructions.

ErP 10

No Ignition, 

Check Ignition 

Transformer

The burner was not lit and spark was not detected.  Check the electrodes, spring contacts 

(or high voltage wires), and ignition transformer for proper operation.  

If spark ignition is functioning acceptably, proceed to "No Ignition", 

ERP 20

 corrective action.

ErP 18

Internal Error,

Electronics Failure

The Erp 18 display may indicate any one of the following:

Check Oil Primary and Option Panel Displays:

-  If Option Panel display shows “

Err 3

“, IQ Option Card Communication Error: the 

Erp 18

    

   error is caused by the option card.  Replace defective card if error persists

-  If The Oil Primary is locked out with “Internal Error” replace control if the error persists.

ErP 20

No Ignition

-  Check that fuel tank is not empty.

-  Check that the manual shut off valve is open. 

-  Check that the burner motor is spinning and the pump is generating adequate pressure.  

-  Check the condition of the nozzle and replace if necessary. 

-  If a valve is present, check for proper operation.

-  Check burner adjustments (refer to burner manufacturers instructions)

ErP 21

No Ignition, 

After Flame Loss

During Run

-  Check for excessive airflow or draft causing flame to leave burner head.

-  Check for back pressure causing flame to be erratic.

Re-ignition Failure, Flame was lost and could not be relit .

ErP 22

Flame Lost During Run 

Three Times In A Row

Flame was lost more than the allowed number of times.  The burner lights, but does not 

remain lit.  

-  Check that the fuel tank is not empty. 

-  Check the condition of the nozzle and replace, if necessary. 

-  Check the fuel supply lines (and filter) for obstructions or air

-  Use the pump priming feature to purge the system of air

-  Check the burner motor is spinning and the pump is generating adequate pressure.  

    If present, check operation of the oil valve.

If the problem persists, proceed to the "Cad Cell, High During Run", 

ERP 4

 corrective action.

TABLE 14B:  ExTERNAL DEVICE (Oil Primary, Option Card, etc.) ERROR NUMBERS

Summary of Contents for MPO-IQ

Page 1: ...n on boiler provide Boiler Model Number and Serial Number as shown on Rating Label Boiler Model Number MPO IQ Boiler Serial Number Installation Date Heating Contractor Phone Number Address As an ENERG...

Page 2: ...oke and unburned fuel to pass out of the combustion chamber and clog the flueways of the boiler 8 COLD OIL If the oil temperature approaching the fuel pump is 40 F or lower poor combustion or delayed...

Page 3: ...osed Note The Safety Monitoring Circuit SMC is designed to provide lockout in the event of a stuck or welded motor relay C IQ OIL BOILER CONTROL When a problem occurs with the boiler operation the IQ...

Page 4: ...ce control if problem persists Err 8 Manual Reset Lockout resettable Set if Err 4 was invoked four times in a row Check wiring and clear Lockout by pressing all three user keys for 30 seconds XIII TRO...

Page 5: ...uel supply lines and filter for obstructions ErP 10 No Ignition Check Ignition Transformer The burner was not lit and spark was not detected Check the electrodes spring contacts or high voltage wires...

Page 6: ...iring ErP 84 LWCO Option Card Low Water Event Low water level Limit has caused the boiler to shutdown Make sure that the water level has reached the probe Limit will re close automatically after water...

Page 7: ...Water DHW Priority Forcing Circulator Off When there is a DHW heat request wired to the boiler control s ZR terminal the System Circulator will be forced off for the duration of the DHW heat request...

Page 8: ...heck fuel lines and filter are free of obstructions Check fuel lines are fully purged of air Use the pump priming feature to purge the system of air Check that the burner motor is spinning and the pum...

Page 9: ...install card If problem persists replace card Err 5 Limit Output OFF in ON State Check limit string wiring replace the Option Panel Err 6 Incorrect Wiring Check boiler wiring Err 7 Internal Option Pan...

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