USER GUIDE
u-line.com
Troubleshooting
u-line.com
If you think your U-Line product is malfunctioning, read the
CONTROL OPERATION section to clearly understand the
function of the control.
If the problem persists, read the NORMAL OPERATING
SOUNDS and TROUBLESHOOTING GUIDE sections below
to help you quickly identify common problems and possible
causes and remedies. Most often, this will resolve the
problem without the need to call for service.
If you do not understand a troubleshooting remedy, or your
product needs service, contact U-Line Corporation directly
at +1.800.779.2547.
When you call, you will need your product Model and Serial
Numbers. This information appears on the Model and Serial
number plate located on the upper right or rear wall of the
interior of your product.
All models incorporate rigid foam insulated cabinets to
provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this
technology, your model may make sounds that are
unfamiliar.
Normal operating sounds may be more noticeable because
of the unit’s environment. Hard surfaces such as cabinets,
wood, vinyl or tiled floors and paneled walls have a
tendency to reflect normal appliance operating noises.
Listed below are common refrigeration components with a
brief description of the normal operating sounds they
make. NOTE: Your product may not contain all the
components listed.
• Compressor: The compressor makes a hum or pulsing
sound that may be heard when it operates.
BEFORE CALLING FOR SERVICE
TROUBLESHOOTING GUIDE
ELECTROCUTION HAZARD. Never attempt to
repair or perform maintenance on the unit
before disconnecting the main electrical power.
Troubleshooting - What to check when problems occur:
NORMAL OPERATING SOUNDS
IF SERVICE IS REQUIRED
Troubleshooting
•
Evaporator: Refrigerant flowing through an evaporator
may sound like boiling liquid.
• Condenser Fan: Air moving through a condenser may
be heard.
• Automatic Defrost Drain Pan: Water may be heard
dripping or running into the drain pan when the unit is
in the defrost cycle.
DANGER
!
Problem
Possible Cause and Remedy
Interior Light
Does Not
Illuminate
If the unit is cooling, it may be in
Sabbath mode.
Light Remains
on When Door
Is Closed.
Turn off light switch if equipped.
Adjust light actuator bracket on bottom
of door.
Unit Develops
Frost on
Internal
Surfaces.
Ensure the door is closing and sealing
properly.
Unit Develops
Condensation
on External
Surfaces.
The unit is exposed to excessive
humidity. Moisture will dissipate as
humidity levels decrease.
Product is Not
Cold Enough
Air temperature does not indicate
product temperature. See CHECKING
PRODUCT TEMPERATURE below.
Adjust the temperature to a cooler set
point.
Ensure unit is not located in excessive
ambient temperatures or in direct
sunlight.
Ensure the door is closing and sealing
properly.
Ensure the interior light has not
remained on too long.
Ensure nothing is blocking the front
grille, found at the bottom of the unit.
Ensure the condenser coil is clean and
free of any dirt or lint build-up.
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