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USER GUIDE

u-line.com

Troubleshooting Extended

Relay & DC Outputs

One of the primary functions of the main control is to 
operate the multiple relay and DC outputs during each
cycle. Verify proper operation of these relays using the
following procedure.

1.  Enter “Relay Toggle” through the service menu.

Frequently toggling the compressor relay could
force the compressor into overload. The
compressor will automatically deactivate during
an overload and will remain deactivated until the
overload switch cools. This could take some
time. It is important to allow the compressor at
least 5 minutes off time between relay cycles.

2.  Toggle the relay (refer to Control Operation for a 

complete  list  of  relays).  Its  related  component  should        
activate / deactivate with the switching of the relay; if 
it does not, test component.

Other Suspected Main Control Faults

If other components have been ruled out as being faulty, 
but the unit continues to have operating issues, it is most 

likely due to a configuration error. Some configuration 

errors can be cleared by restoring the unit to its factory 
default setting. Factory defaults may be restored through 
the service menu. If that does not work, check that the 
board is programmed to the correct model in the service 
menu.

CAUTION

!

Precautions must be taken while working with 
live electrical equipment. Be sure to follow 
proper safety procedures while performing tests 
on live systems.

PLUNGER SWITCH

ERROR CODES

A plunger switch is used to monitor door state. When the 
door is closed it comes into contact with the plunger which 

closes a circuit which turns the light and display off. When 

the door is open the plunger moves outward and opens the 
circuit. If the door is left open for longer than 5 minutes 
the switch will trigger an error code and set an audible 
warning.

*All errors are logged in memory.
*Only door error is displayed on the display and has an 
audible signal.
 
E1: Thermistor 1 open. 
E2: Thermistor 2 open. 
E3: Thermistor 3 open. 
E4: Thermistor 4 open. 
E5: Thermistor 1 shorted. 
E6: Thermistor 2 shorted. 
E7: Thermistor 3 shorted. 
E8: Thermistor 4 shorted. 
E9: Door 1 open error.
E10: (displayed as 10): Door 2 open
E11: (displayed as 11): Water level (tray or reservoir) high. 
E12: (displayed as 12): Water level low. 
E13: Auger error
P1: Pump circuit open

NOTICE

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Summary of Contents for U-1215RB-00B

Page 1: ...USER GUIDE SERVICE MANUAL Model U 1215RB 00B...

Page 2: ...al Installation Grille Plinth Installation Door Swing Door Adjust Maintenance Cleaning Cleaning Condenser Extended Non Use Operating Instructions First Use Control Operation Sabbath Mode Airflow and P...

Page 3: ...ldwide U Line RIGHT PRODUCT RIGHT PLACE RIGHT TEMPERATURE PRODUCT INFORMATION Looking for additional information on your product User Guides Spec Sheets CAD Drawings Compliance Documentation and Produ...

Page 4: ...r death WARNING Warning means that failure to follow this safety statement could result in serious personal injury or death CAUTION Caution means that failure to follow this safety statement may resul...

Page 5: ...r take off the doors and leave shelves in place so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulations re...

Page 6: ...and 100 F 38 C Higher ambient temperatures may reduce the unit s ability to reach low temperatures and or reduce ice production on applicable models For best performance keep the unit out of direct s...

Page 7: ...e unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded three prong polarized receptacle that has bee...

Page 8: ...When built in your unit does not require additional air space for top sides or rear However the front grille must NOT be obstructed and clearance is required for an electrical connection in the rear C...

Page 9: ...oduct Dimensions 1 SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE Product Dimensions 34 1 8 to 35 1 8 867 mm to 892 mm 14 15 16 379 mm 3 9 16 91 mm Not Including Handle 23...

Page 10: ...ording to each unit s electrical specifications requirements Side by Side Installation with Bracket 1 Slide both units out so screws on top of units are easily accessible 2 Remove screws as shown belo...

Page 11: ...s only have three screws but same screws are used in both applications 3 Place bracket part 14154 over holes and attach to unit with two screws removed in step 2 using a T 25 Torx driver Tighten screw...

Page 12: ...the rear legs to achieve a total unit rear height of 1 8 3 mm less than the opening s rear height Shorten the unit height in the front by adjusting the front legs This allows the unit to be gently ti...

Page 13: ...ascia must be installed WARNING DO NOT touch the condenser fins 4 The condenser fins are SHARP and can be easily damaged Removing the grille 1 Disconnect power to the unit 2 Loosen the two screws 1 3...

Page 14: ...cent to cabinets Stainless Steel and black and white models require 2 1 8 54 mm door clearance to accommodate the handle if installed next to a wall Integrated models require 1 4 6 mm clearance if ins...

Page 15: ...ot pinched on the hinge side of the door To align and adjust the door 1 Loosen do not remove top and bottom hinge screws 2 Align door squarely with cabinet 3 Make sure gasket is firmly in contact with...

Page 16: ...odel Replace nuts if used Prepare door for reinstallation 1 Remove gasket This will reveal mounting holes for the magnet assembly 2 Remove magnet assembly from door with T 10 TORX driver Be sure to on...

Page 17: ...recommends allowing the unit to run overnight before loading with product As warm air rises the temperature inside the unit tends to be slightly warmer at the top and slightly cooler at the bottom Whe...

Page 18: ...CTION GUIDE FUNCTION COMMAND DISPLAY OPTIONS ON OFF Press and release Unit will immediately turn ON or OFF Toggle lights Press and release to leave interior light on for 3 hours Glass door wine and be...

Page 19: ...ternal temperatures and set points View a full list of Star K certified U Line units at www star k org To enable Sabbath Mode 1 Press 4 and hold for ten seconds and release the F C symbol will flash b...

Page 20: ...orm at its highest efficiency Do not block the front grille or the unit will not perform as expected Do not install the unit behind a door When loading your unit leave space between the evaporator and...

Page 21: ...lling out 3 Insert the shelves as follows 1 To move to a different position in the unit insert shelf at an angle approximately 15 20 over the rib in the side of the unit where you want to place the sh...

Page 22: ...e and counter cleaners If any surface discoloring or rusting appears clean it quickly with Bon Ami or Barkeepers Friend Cleanser and a nonabrasive cloth Always clean with the grain Always finish with...

Page 23: ...njury and damage to the inner lining NOTICE The drain pan was not designed to capture the water created when manually defrosting To prevent water from overflowing the drain pan place towels or other a...

Page 24: ...nditions more or less frequent cleaning may be necessary WARNING Disconnect electric power to the unit before cleaning the condenser WARNING DO NOT touch the condenser fins The condenser fins are SHAR...

Page 25: ...returned to service 3 If ice is on the evaporator allow ice to thaw naturally 4 Clean and dry the interior of the unit Ensure all water has been removed from the unit 5 The door must remain open to pr...

Page 26: ...nts listed Compressor The compressor makes a hum or pulsing sound that may be heard when it operates Evaporator Refrigerant flowing through an evaporator may sound like boiling liquid Condenser Fan Ai...

Page 27: ...r a heat source The number of door openings and the time the door is open The time the internal light is illuminated This mainly affects product on the top rack or shelf Obstruction of front grille or...

Page 28: ...115v DARK BLUE 220 240v TO COMPRESSOR NEUTRAL WHITE 115v DARK BLUE 220 240v BLUE 115V LIGHT BLUE 220V 240V TO COMPRESSOR 1 10 CONTROL BOARD ZONE TEMP FUSE 16 8 9 1 6 1 10 5 EVAP TEMP L T DOOR SWITCH A...

Page 29: ...a part the servicer is authorized to replace the part in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial number of...

Page 30: ...12 represents the production month In most cases warranty status can be verified by the production date information within the serial number Alternatively a Proof of Purchase or equivalent may submitt...

Page 31: ...AN W TUBING AND TAPE 80 54217 00 11 DRIER 80 54055 00 12 EVAPORATOR ASSEMBLY 80 54232 00 13 GASKET 15 80 55264 00 14 GLASS SHELF 1 BTM 80 54241 00 15 GLASS SHELF 1 W EDGE TRIM 80 54240 00 16 GRILLE W...

Page 32: ...l be shipped at no charge after U Line confirms warranty status Please provide the model serial number part number and part description Some parts will require color or voltage information If U Line r...

Page 33: ...l state and local laws regarding refrigerants Gloves and Eye Protection must be used R 600a is considered non toxic but is flammable when mixed with air Keep a dry powder type fire extinguisher in the...

Page 34: ...pment should be at least 10 feet from the work area It is recommended that a simple LPG gas detector is on site during service Ensure that all R 600a is removed from the system prior to brazing any pa...

Page 35: ...tem prior to repair simple venting is not sufficient Evacuate and charge with dry nitrogen for leak checks Repair leaks or replace system parts as required When re brazing the system must be purged wi...

Page 36: ...ess port on the compressor process stub Evacuate the system to 100 microns prior to charging Weigh in the R 600a charge using a refrigerant scale run compressor an extra two minutes to clear the charg...

Page 37: ...r than normal Warm near room temperature Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal vacuum Warm near room te...

Page 38: ...ap that is grounded to an electrical ground or grounded water pipe Handle circuit boards carefully and avoid touching components To measure the start winding resistance measure across the C and S pins...

Page 39: ...some diagnostic tips if additional help is required please contact the U Line Corp Customer Care Facility at 1 414 354 0300 for assistance NORMAL OPERATING SOUNDS All models incorporate rigid foam in...

Page 40: ...cuit Unplug unit wait 5 seconds plug back in If main board does not beep check for 120V at black and white cables on power cord No Interior Light Light may be set to OFF Check LED strip for power Defe...

Page 41: ...d by restoring the unit to its factory default setting Factory defaults may be restored through the service menu If that does not work check that the board is programmed to the correct model in the se...

Page 42: ...through service menu LED activated with button activation 3 Down Button Decreases temperature Navigates through service menu LED activated with button activation 4 Light Button Activates light for 3...

Page 43: ...xit this mode hold the light key and the power key for 5 seconds The display will flash once and beep and the degree symbol will begin to flash When the degree symbol is flashing the unit will allow t...

Page 44: ...erator section 13 ADJUST DEFROST DURATION 0 TO 99 MINUTES The length of the defrost can be adjusted 0 to 99 minutes long The other defrost parameters still apply Lengthening a defrost may cause higher...

Page 45: ...digit model number of the specific unit See model list table 21 LIGHT ALL LED SEGMENTS This will illuminate all the LEDs on the display to ensure they work properly 22 VIEW DEFROST CYCLES Displays th...

Page 46: ...down arrow buttons to select the appropriate model number See Above Model List 5 Press the light bulb button once 6 The display will blink and then will appear as the programmed display 1000 MODEL IN...

Page 47: ...an Condenser Fan N A N A 2218R N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2218RGL N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2218WC N A N...

Page 48: ...istor connection you should replace the thermistor and the thermistor harness Thermistor error information can be found in the Control Operations Service section This unit has two thermistors Thermist...

Page 49: ...24 RF 12 45 15 9 1215 1224 2218 2245 2224 2260 WC ZWC 12 45 45 7 1215 1224 2218 2245 2224 2260 R RSOD RDC BEV DC DWR RGL 12 45 42 6 CO29 F 12 18 n a CO1224 F 12 18 45 7 1224FZR Freezer Mode 6 45 42 6...

Page 50: ...improper use maintenance installation service repair acts of God fire flood or other natural disasters The product must be installed operated and maintained in accordance with your product s User Guid...

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