PAGE 3 OF 9
0621 IH-3677
TROUBLESHOOTING
OPERATING ISSUE
CAUSES
RECOMMENDATIONS
No display.
Scale is not plugged in.
Ensure the scale is plugged in
or replace the batteries.
LO is displayed.
Batteries are low.
Replace the batteries.
Negative number is displayed.
A tare value is displayed as a negative
number when the items are removed
from the scale.
Press the
TARE
button
0.0
TARE
to reset the
scale to zero.
00000 is displayed.
The item on the scale exceeds the
maximum capacity of the scale.
Remove the item immediately to
prevent damage to the scale.
Display reads 0.0 with an item on
the platform.
The
TARE/ZERO
button
0.0
TARE
was pressed
while an item was on the scale.
Power to the scale was disconnected
or turned off and then on again with an
item still on the scale.
In both of these cases, remove the
item from the platform and press the
TARE
button
0.0
TARE
to return the display
to 0.0.
If the problem persists, or if the troubleshooting section does not resolve or describe your problem, contact Uline
Customer Service at 1-800-295-5510.
OPERATION CONTINUED
SOFTWARE CONFIGURATION
Download postal software at www.endicia.com/
dymostamps.
FOR UNITED STATES
Print postage for popular domestic mail classes
including First-Class Mail (1-13 oz.), Postcards, Priority
Mail Flat Rate and Priority Mail Express Flat Rate.
FOR INTERNATIONAL
Purchase and print postage for 1 oz. First-Class Mail
International mailing. Pre-filled customs forms are not
included with DYMO Stamps® service.
1-800-295-5510
uline.com
