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18
Dispensing Coffee
The left tap delivers still cold brew which is refreshing and less acidic than hot coffee. The right tap delivers nitrogen-infused
coffee which is the ultimate cold brew experience. Thousands of micro-nitrogen bubbles are infused as the coffee is dis-
pensed. This creates a naturally slightly sweet taste and thicker and smoother texture.
Troubleshooting
ISSUE
CAUSE
SOLUTION
No/reduced liquid flow
through faucet(s).
The strainer inside of the filter bowl assembly
is clogged or beginning to clog.
See cleaning section
Nitrogen source is empty or turned off.
If applicable, assure that the nitrogen tank is not empty and
that the nitrogen shutoff switch is in the on position (in-line with
the tube). Also assure that the knob on top of the tank is turned
all the way counterclockwise. If the tank is empty, replace it
with a full one.
Liquid and/or nitrogen ball lock disconnects
are not fully connected to product tank.
Attach the liquid/nitrogen ball lock disconnects to the product
tank. If they already appear to be connected, disconnect/
reconnect them.
The nose cone of the faucet is clogged.
Detach the nose cone assembly from the stout faucet by turning
it counterclockwise. Remove the stainless steel restrictor disc
and inspect the small holes to assure that none of them are
clogged.
The system is dirty and requires a thorough
line cleaning/sanitizing procedure.
Follow the line cleaning procedure above to remove buildup and
restore full flow.
Too much or not enough
nitrogen being infused
into the product (head is
too big or too small).
The secondary regulator is set to a pressure
that is either too high or low.
If there is less/more nitro effect than desired, use the black
knob on the secondary regulator assembly to make a change.
To adjust the secondary regulator, pull the black knob out until
you feel a slight click. This is the adjustment mode. To increase
the level of nitro, turn this knob clockwise. To decrease the level
of nitro, turn the knob counterclockwise. Continue adjusting and
pouring until the level of nitro meets your requirements. Once
you have found your desired level of nitrogenation, push the
black knob back in to lock it in place.
The strainer inside of the filter bowl assembly
is beginning to clog.
See cleaning section
The system is dirty and needs cleaned.
See cleaning section
Liquid leak.
Loose connection, broken fitting/tube,
or loose faucet, nose cone or filter bowl
assembly.
Immediately turn the nitrogen off to the system, disconnect
the quick disconnects from the product tank and call customer
support for consultation to assess the system.
Nitrogen leak (system
is using nitrogen even
when faucets are
closed).
Product tank lid is not sealed completely.
Remove the lid and reattach making sure that the lid is centered
and sealed.
Fitting is loose, disconnected, or broken.
Immediately turn the nitrogen off to the system, disconnect
the quick disconnects from the product tank and call customer
support for consultation to assess the system.
The product is pouring
too warm/cold or is
freezing in the lines.
Hot/Warm - The refrigeration is not plugged
in or turned on.
Plug in the refrigerator and assure it is powered on.
Frozen - The thermostat on the refrigeration
needs adjusted.
See control section
The condenser coil on the refrigeration is dirty
and needs cleaned.
See condenser cleaning
