PAGE 8 OF 9
0418 IH-5135
TROUBLESHOOTING
OPERATING ISSUE
RECOMMENDATIONS
The screen "locks" or the
printer does not respond
normally.
Refer to "Resetting the P-touch Labeler" above to reset the internal
memory to the initial settings. If resetting the printer does not solve the
problem, disconnect the AC adapter and remove the batteries for
more than 10 minutes.
The display remains blank
after turning on the power.
Check that the batteries are correctly installed and that the AC adapter
designed exclusively for printer is correctly connected. Check that
the rechargeable battery is fully charged.
The LCD messages are
displayed in a foreign
language.
Refer to "Setting Unit and Language" on page 4 to select desired
language.
The label is not printed
after pressing the Print key.
Check that text has been entered and that the tape cassette in
installed correctly with sufficient tape remaining.
If the tape is bent, cut off the bent section and thread the tape
through the tape exit slot.
If the tape is jammed, remove the tape cassette and then pull out
the jammed tape and cut it. Check that the end of the tape passes
through the tape guide before reinstalling the tape cassette.
The label is not printed
correctly.
Remove the tape cassette and reinstall it, pressing it firmly until it
clicks into place.
If the printhead is dirty, clean it with a cotton swab or optional print
head cleaning cassette (TZe-CL4).
The ink ribbon is separated
from the ink roller.
If the ink ribbon is broken, replace the tape
cassette. If not, leave the tape uncut and
remove the tape cassette; then, wind the loose
ink ribbon onto the spool as shown.
The printer stops while
printing a label.
Replace the tape cassette if striped tape is visible, as this indicates
that you have reached the end of the tape.
Replace all batteries or connect the AC adapter directly to the
printer.
Label files saved previously
are now empty.
All files stored in the internal memory are deleted if the batteries are
weak or the AC adapter was disconnected.
A tape jam which cannot
be cleared keeps
occurring.
Contact Uline Customer Service at 1-800-295-5510.
Spool
