‐
3
‐
1.1
IMPORTANT
INFORMATION
The
users
telephone
MUST
BE
connected
to
the
Reach
TEL
socket
–
a
double
adapter
on
the
incoming
line
must
not
be
used.
If
the
user
has
extension
telephones
care
should
be
taken
to
ensure
that
these
are
also
connected
via
the
Reach
TEL
socket.
Failure
to
connect
the
users
telephones
as
described
above
may
cause
difficulties
with
alarm
calls
–
if
in
doubt
seek
advice.
If
the
user
has
electronic
equipment
it
should
be
at
least
2
metres
away
from
the
Reach
unit.
Failure
to
provide
this
separation
may
result
in
reduced
range
of
personal
pendants
or
other
radio
devices.
REN
1
All
telephone
equipment
has
a
Ringer
Equivalence
Number
(REN)
which
is
used
to
calculate
the
number
of
items
that
can
be
connected
to
a
single
telephone
line.
A
REN
of
4
is
the
maximum
allowed
on
a
standard
UK
telephone
line
‐
the
Reach
has
a
REN
of
1.
If
the
REN
total
of
all
equipment
connected
to
a
telephone
line
exceeds
4
the
equipment
may
not
operate
correctly.
With
different
types
of
equipment
there
is
no
guarantee
of
correct
operation
even
if
the
REN
is
less
than
4.
Typically
1
or
2
standard
telephones
(REN
1)
can
be
used
with
the
Reach
.
When
installing
a
Reach
unit
ensure
all
radio
trigger
devices
including
those
that
may
have
been
previously
installed
e.g.
smoke
detectors,
PIR's
etc.
are
registered
with
the
Reach
unit.
Once
complete
a
test
call
should
be
raised
from
each
trigger
device
to
the
Alarm
Receiving
Centre
to
ensure
it
is
received
and
the
trigger
device
is
correctly
identified.
Avoid
using
harsh,
abrasive
or
corrosive
cleaning
agents
or
detergents
(e.g.
scouring
powders,
bleaches,
polishes,
etc.)
when
cleaning
the
Reach
or
Touch
Pendant
.
You
can
dust
the
Reach
or
Touch
Pendant
with
a
soft
cloth
or
soft
brush.
For
particularly
soiled
units
wipe
clean
with
a
damp
cloth
and
a
non
‐
abrasive
cleaning
product,
polish
with
a
dry
duster.
DO
NOT
use
a
wet
cloth
on
the
Reach
unit.
The
Reach
unit
includes
delicate
electronics
–
to
allow
water
to
come
into
contact
with
it
is
dangerous
and
may
cause
damage.
If
the
unit
does
get
wet;
un
‐
plug
it
from
the
mains
supply
and
switch
off
immediately,
then
contact
your
Service
Provider
before
attempting
to
re
‐
use
it.
The
Reach
and
Touch
Pendant
both
contain
batteries
and
should
therefore
not
be
disposed
of
in
domestic
waste.
Refer
to
Tynetec’s
Telecare
Battery
Management
information
(Doc
No.
FM0630)
for
details
on
battery
types,
changing
intervals
and
safe
disposal.
1.2
UNPACKING
THE
REACH
AT
‐
HOME
ALARM
The
Reach
At
‐
Home
Alarm
is
supplied
with
a
Power
Lead,
a
Telecom
Lead,
a
Touch
Pendant
and
a
wearing
kit.
A
stand
can
be
fitted
if
the
unit
is
being
mounted
upright
or
a
connector
cover
if
it
is
being
placed
flat.
The
stand/cover
must
be
fixed
with
the
screw
provided.
Touch
Pendant
Reach
At
‐
Home
Alarm
Wearing
Kit
Connector
Cover
Power
Lead
Telecom
Lead
Stand/Cover
Screw
Stand
ALSO
AVAILABLE
IN
WHITE
