Tyco Puritan Bennett GoodKnight 425, Patient Manual

Page: 29 / 34

Revision C
GoodKnight 425 / GoodKnight 425ST Patient Manual 23
TROUBLESHOOTING
Problem Probable Cause Recommended Action
Discomfort due to
a feeling of
excessive
pressure. Air flow pressure of the
GoodKnight 425.
•
Adapting to the nasal pressure takes a while. Try to use the
ramp feature when you go to sleep
(see the section titled
“
Using the Ramp Feature
” on page 14).
•
Relax and breathe slowly through your nose.
Device is not
delivering correct
pressures
(display). •
Pressure port hose
disconnected.
•
Moisture entering
pressure port tube.
•
Ramp enabled.
•
Check that the pressure tube is properly connected to the
device.
•
Dry the pressure tube. To do this, connect the breathing
circuit to the device, leaving the pressure tube
disconnected. Block the breathing circuit outlet with your
hand and turn the device on so that air is forced out
through the pressure tube. Repeat if necessary.
•
Check whether the ramp indicator is displayed. Press the
Ramp button to cancel the function
(Figure 2, item 3 on page 5).
NOTE: The pressure levels were prescribed by your
doctor and can be modified only under medical
prescription.
Dry or irritated
nose or throat. Air is too dry. Humidify the delivered air using a humidifier. Ask the
medical team to obtain a humidifier.
Cold nose. Room temperature is too
low. •
Increase the temperature of the room
•
Place the breathing circuit under blankets to reduce heat
loss.
Runny nose. Reaction to air flow and
pressures. •
Stop treatment.
•
Try high efficiency filter if problem persists.
•
Contact your physician.
Device air tempe-
rature too hot. •
Air inlet filters dirty.
•
Air inlet clogged.
•
Room temperature too
high.
•
Clean or replace filters (refer to the chapter titled
“Maintenance and cleaning instructions” on
page 21).
•
Move any linen, bedding or clothing away from the GK425.
•
Lower the thermostat for the room.
•
Ensure that the device is away from any
heat source.
•
Remove the breathing circuit from under the blankets.
Pain in nose,
sinuses, or ears. Sinus infection or nasal
congestion. Stop treatment and contact your physician or home care
provider immediately.
Dryness or
irritation of the
eyes. Air leak around interface. •
Reposition the interface.
•
Ask the attending doctor or the service provider to try
different sized masks.
Redness of skin in
contact with
interface. •
Headgear too tight or too
small.
•
Allergic reaction to
interface components
•
Adjust the harness. Contact the attending physician or the
service provider to try on harnesses or masks of different
sizes.
•
Stop using the interface. Contact your physician or home
care provider.