http://www.tyan.com
A-9
APPENDIX
A
Q: What are some basic troubleshooting guidelines?
A: In order to verify that you have a marginal motherboard, follow this
procedure.
1. Minimize your system to a “bare-bones” configuration.
Remove all cards except for the video card (and SCSI if you are not using
IDE) and boot up normally. If you still get error messages in your current
O/S, try booting to “safe” mode or to a standard configuration using
generic drivers. Another option to try is to reset the CMOS to factory
defaults.
2. The basics of troubleshooting is simple. Divide and conquer.
Take one piece of the equation out at a time until the system stops doing
what you don’t want it to do. This is the EASIEST way to troubleshoot a
problem. In most cases, problems are not caused by the motherboard,
but rather by shared IRQs, improper installation, or user error.
3. If you have replaced the motherboard and the problem still persists, it’s
probably not the motherboard at fault.
There is a very, very slim chance that two consecutive boards will be
bad....however, if it’s exhibiting the same symptoms, check with your
peripheral vendors for possible conflicts and compatibility issues.
