Technical Support
If a problem arises with your system, you should first turn to your
dealer for direct support. Your system has most likely been
configured or designed by them and they should have the best idea
of what hardware and software your system contains. Hence, they
should be of the most assistance for you. Furthermore, if you
purchased your system from a dealer near you, take the system to
them directly to have it serviced instead of attempting to do so
yourself (which can have expensive consequence).
If these options are not available for you then TYAN Computer
Corporation can help. Besides designing innovative and quality
products for over a decade, TYAN has continuously offered
customers service beyond their expectations. TYAN’s website
(
www.tyan.com
) provides easy-to-access resources such as
in-depth Linux Online Support sections with downloadable Linux
drivers and comprehensive compatibility reports for chassis,
memory and much more. With all these convenient resources just a
few keystrokes away, users can easily find their latest software and
operating system components to keep their systems running as
powerful and productive as possible. TYAN also ranks high for its
commitment to fast and friendly customer support through email. By
offering plenty of options for users, TYAN serves multiple market
segments with the industry’s most competitive services to support
them.
"TYAN's tech support is some of the most impressive we've seen,
with great response time and exceptional organization in general.”
— Anandtech.com
Please feel free to contact us directly for this service at
Help Resources:
1. See the beep codes section of this manual.
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