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http://www.tyan.com
Technical Support
If a problem arises with your system, you should first turn to your dealer for assistance. Your
system has most likely been configured by them, and they should have the best idea of what
hardware and software your system contains. Hence, they should be the most able to help.
Furthermore, if you purchased your system from a dealer near you, you can actually bring your
system to them to have it serviced, instead of having to do so yourself.
Help Resources:
1. See the beep codes section of this manual.
2. See the Tyan web site for FAQs, bulletins, driver updates, and other
information: http://www.tyan.com.
3. Contact your dealer for help BEFORE contacting Tyan.
4. Check the Tyan user group: alt.comp.periphs.mainboard.tyan
Returning Merchandise for Service
During the warranty period, contact your distributor or system vendor FIRST for any product
problems. This warranty only covers normal customer use and does not cover damages incurred
during shipping or failure due to the alteration, misuse, abuse, or improper maintenance of the
motherboard.
NOTE: A receipt or copy of your invoice marked with the date of purchase is required
before any warranty service can be rendered. You may obtain service by calling the
manufacturer for a Return Merchandise Authorization (RMA) number. The RMA number
should be prominently displayed on the outside of the shipping carton and the package
should be mailed prepaid. Tyan will pay to have the board shipped back to you.
