Common solutions
10/10
Problem
What to do
The device cannot be charged
⚫
Insert the smaller end of the USB cable firmly
into the charging port at the rear of the
charging case, and make sure that the
connector of the cable is correctly aligned
with the charging port.
⚫
Fix both ends of the USB cable.
⚫
If the earbuds has been exposed to high or low
temperatures, wait for the earbuds to return to
room temperature, and then charge it again.
After manually turning off the
Bluetooth of the mobile device,
and
then
restarting
the
Bluetooth, the earbuds don
’
t
connect back
⚫
After manually turning off the Bluetooth of the
mobile device, the mobile phone needs to
have its own connection back function, and
the earbuds will not initiate a connection back
automatically.
No response to switching sound
effects
⚫
Switching sound effects is divided into low-
latency mode sound effects and low-latency
sound effects. When entering low-latency
mode, the sound effects are gaming effects.
Before exiting, long press to switch between
Music & Movie sound effects is invalid
operation; exit low-latency mode The rear
sound effect is the two sound effect switching
of Music & Movie.
There is no response to
operations such as switching
between the first call and the
second call.
⚫
You must first confirm that the mobile device
supports three-way calling.
⚫
During a three-way call, the operation of
holding or switching the call is to trigger the
Key and hold down for 2 seconds.
⚫
During a three-party call, hang up the current
call, return the first call, and double-click the
Key.
Summary of Contents for EVE 1
Page 1: ...User Manual TWS EARBUDS ...
