Turtle Beach Ear Force XL1, Quick Start Manual

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Voyetra Turtle Beach, Inc. (“VTB”) warrants to the original end-user purchaser (“Pur-
chaser”) that the retail Turtle Beach hardware product herein (“Product”) will be free of
defects in materials and workmanship for a period of one year from the date of purchase
by the Purchaser (“Warranty Period”). Any Extended Warranty or Service Plans purchased
through a Retail store are not honored by VTB. The Warranty refers to the repair/replace-
ment of a defective product during this period and not a refund.
This limited warranty extends only to the Purchaser and is not transferable or assignable to
any subsequent purchaser. This limited warranty is applicable only in the country or territory
where the Product was purchased from an authorized VTB retailer and does not apply to a
Product that has been purchased as used or refurbished (except refurbished by VTB) or was
included as part of a non-VTB product.
WARRANTY SERVICE
In the USA and CANADA Warranty Service is provided by our TURTLE BEACH OFFICEs and
in all other Countries it is provided by our local International Distributors.
VTB does not warrant uninterrupted or error-free operation of the Product and is under no
obligation to support the Product for all computer operating systems or future versions of
such operating systems.
If a defect should occur during the Warranty Period, Purchaser must contact VTB to obtain
a Return Merchandise Authorization (“RMA”) number. Purchaser will be responsible for
shipping costs incurred in returning the defective Product to an authorized VTB service
center, or to the repair facility located at VTB’s corporate headquarters. A copy of the dated
proof of purchase and a description of the problem must be included with the defective
Product. VTB will not be responsible for other products or accessories included with the
defective Product sent to VTB. The RMA number must be clearly indicated on the outside of
the package. Packages without an RMA number will be refused by VTB or its representa-
tives and returned to sender at the sender’s expense.
In the event of a defect, Purchaser’s sole and exclusive remedy, and VTB’s sole liability, is
expressly limited to the correction of the defect by adjustment, repair, or replacement of
the Product at VTB’s sole option and expense. VTB owns all Products it has replaced and
all parts removed from repaired Products. VTB uses new and reconditioned parts made by
various manufacturers in performing warranty repairs and building replacement products.
If VTB repairs or replaces a product, the original Warranty Period is not extended, however,
VTB warrants that repaired or replacement parts will be free from defects in material and
workmanship for a period of thirty (30) days from the date of repair or replacement, or for the
remainder of the Warranty Period, whichever is greater.
This warranty does not apply to any Product that has had its serial number altered, removed
or defaced, or any Product damage caused by shipping, improper storage, accident, prob-
lems with electrical power, abuse, misuse, neglect, ordinary wear, acts of God (e.g. flood),
failure to follow directions, improper maintenance, use not in accordance with product
instructions, unauthorized modification or service of the Product or damage resulting from
the use of the Product with hardware, software or other products not provided by or specifi-
cally recommended by VTB.
Limited Warranty for Turtle Beach Products
THIS LIMITED WARRANTY IS PURCHASER’S SOLE AND EXCLUSIVE REMEDY AND IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED
BY APPLICABLE LAW, VTB HEREBY DISCLAIMS THE APPLICABILITY OF ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE FOR
THE PRODUCT. IF SUCH A DISCLAIMER IS PROHIBITED BY APPLICABLE LAW, THE IMPLIED
WARRANTY IS LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN
WARRANTY.
IN NO EVENT SHALL VTB BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE
OR CONSEQUENTIAL DAMAGES, OR DAMAGES, INCLUDING BUT NOT LIMITED TO ANY
LOST PROFITS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO
PROPERTY OR BODILY INJURY (INCLUDING DEATH) TO ANY PERSON, ARISING FROM OR
RELATING TO THE USE OF THIS PRODUCT OR ARISING FROM BREACH OF THE WARRANTY,
BREACH OF CONTRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY, EVEN IF VTB HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty supersedes all prior agreements or understandings, oral or written, relating
to the Product, and no representation, promise or condition not contained herein will
modify these terms. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above exclusion or limitation may not apply to you. This
warranty gives you specific legal rights. You may also have other rights, which vary from
state to state. Any action or lawsuit for breach of warranty must be commenced within
eighteen (18) months following the purchase of the Product.
EXCLUSIONS FROM LIMITED WARRANTY:
This Limited Warranty shall not apply and VTB has no liability under this Limited Warranty if
the Turtle Beach Product:
- is used for commercial purposes such as “ LAN Centers” (including rental or lease);
- is modified or tampered with;
- is damaged by Acts of God, power surge, misuse, abuse, negligence, accident, wear
and tear, mishandling, misapplication, or other causes unrelated to defective materials or
workmanship;
- serial number is defaced, altered or removed;
- is not used in accordance with the documentation and use instructions;
or
- is repaired, modified or altered by other than authorized repair centers.
- product is no longer available because it was discarded.