TBS-380 Mini-Fluorometer Operating Manual
15
Prior correspondence is needed to:
•
Eliminate minor problems easily handled on-site in your laboratory in order to save money and
minimize equipment downtime.
•
Determine the exact nature of the problem so that repairs can be tailored to the defect you have
noted.
6.3
Out-of-Warranty Service
Proceed exactly as for Warranty Service, above. If our service department can assist you by phone or
correspondence, we will be glad to at no charge.
Repair service will be billed on a basis of time and materials. A complete statement of time spent and
materials used will be supplied. Shipment to Turner BioSystems should be prepaid. Your bill will include
return shipment freight charges.
Address for Shipment:
Turner BioSystems
645 N. Mary Ave.
Sunnyvale, CA 94085, USA
Phone: 1(408) 636-2400
Toll-Free: 1(888) 636-2401 (US/Canada)
Fax: 1(408) 737-7919
