Tr
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BL
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TrOuBLeSHOOTInG
9
Issue
Possible Cause(s)
resolution
No power
(lights or fan noise).
• Unit unplugged.
• No power to receptacle.
• Plug unit in.
• Check wall switches/circuit breaker.
Red Charge LED
does not turn on
when delivery bag is
placed on charger.
• No natural convection tray in
delivery bag.
• Delivery bag is not positioned
correctly.
• Foreign or metallic objects on top
of the charger, between the charger
and delivery bag, or inside of the
delivery bag.
• Place the natural convection tray in
approved delivery bag.
• Make sure the delivery bag is assembled
correctly and positioned properly on
the charger. The triangle on the natural
convection tray should face the triangle
image located on the inside of the
delivery bag.
• Make sure that there are no foreign or
metallic objects on top of the charger,
between the charger and delivery bag,
or inside the delivery bag.
Delivery bag is not
heating properly.
• Charger unplugged.
• No power to receptacle.
• Delivery bag is assembled
incorrectly.
• Delivery bag is not positioned
correctly.
• Plug unit in.
• Check wall switches/circuit breaker.
• Make sure that the delivery bag is
assembled correctly. The triangle on
the natural convection tray should face
the triangle image located on the inside
of the delivery bag.
• Make sure the delivery bag is
positioned properly on the charger.
You may have to press the delivery bag
down lightly to properly position a new
or stiff delivery bag.
