Tunstall Telecom 4000, User Manual

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Telecom 4000 User Guide Copyright © 2001 Tunstall Group Ltd.
Monitoring centres and personal
recipients. When an individual (a
personal recipient) receives an
alarm call your Telecom will
announce who is calling when the
telephone is answered. When
Telecom connects to a monitoring
centre, however, it will send a series
of electronic tones that allow it to communicate directly with the monitoring
centre’s computers. The computers at the monitoring centre display your
details to the operator who answers your call. Even if you could not speak
the monitoring centre would know where to send help.
Disconnecting existing calls. If an alarm call is raised then Telecom will
disconnect any outgoing call so that it can make the alarm call. Unlike previous
alarm equipment, Telecom can even disconnect some incoming calls in order
to make the alarm call. However, in order to do this reliably Telecom should
be the only telephone directly connected to the outside telephone line. Other
telephones must be connected through Telecom.
Reliability
What if I accidentally unplug Telecom from the power supply? Telecom will alert you
to the problem by announcing that there is no power, although this feature
can be turned off if you live in a region when power cuts in the middle of the
night are common. After a period of time without
power Telecom will also telephone the monitoring
centre and automatically let the monitoring centre
know that it is without power. This time period
can be set by an installer to anywhere between
one and four hours. However, it is never precise—
there is a random element, and this is to stop
every Telecom in a town that suffers a power cut