Tunstall Find-Me Wearers Manual Download Page 3

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1.  The Find-me Carers Watch is not 

a mobile phone and as such is not 

supplied with automatic support 

for emergency numbers 000, 112 

or 111.

2.  The Carers Watch is water 

resistant and can be worn in the 

shower and in the rain. It should 

not be used for swimming or 

submerged in water.

3.  To operate the Carers Watch, it 

must be connected to a mobile 

phone network. The unit will 

connect through GPRS Mobile 

Internet (where available) and the 

3G Mobile Phone Network.

4.  When GPRS is available, by 

default, the unit will update 

position details every 10 minutes. 

If GPRS is not available, the 

Carers Watch switches back 

to SMS operation, with limited 

functionality. This only responds 

to text commands from the 

Authorised Emergency Contact.

5.  The Carers Watch should only 

be used in areas which have 3G 

mobile phone coverage. It assists 

to locate people using GPS 

technology, which works best 

when outdoors.

Important notes

For further questions or 

support, please contact 

us on: (07) 3252 9929 or 

[email protected]

6.  The Find-me Carers Watch 

(FM1000) is not a life saving 

device. It is a locator unit that 

functions off mobile network 

activity as outlined in this manual. 

7.  Find-me technologies does not 

accept responsibility or liability for 

a unit being unable to be located 

due to and not limited to events 

such as network coverage, GPS 

unavailability, unit malfunction, 

battery life, submersion in water 

and user misuse. 

8.  Acceptance of these terms is 

a condition of its use. Images 

displayed in this manual are for 

illustration purposes only and may 

differ from actual product.

9.  As the watch is a mobile 

transmitting device, it must be 

turned off at airports and on any 

aircraft in accordance with civil 

aviation laws.

Summary of Contents for Find-Me

Page 1: ...WEARERS GUIDE ...

Page 2: ...ectrical safety information Turning on the watch Emergency button Fall alert Medication alert General care Troubleshooting FAQs P4 P6 P7 P8 P10 P11 P12 P14 P16 P17 P18 P20 Find me Technologies Pty Ltd PO Box 2494 Fortitude Valley Qld 4006 AUSTRALIA Patented NZ 599156 AU 2010300097 UK 2486146 ...

Page 3: ... should only be used in areas which have 3G mobile phone coverage It assists to locate people using GPS technology which works best when outdoors Important notes For further questions or support please contact us on 07 3252 9929 or admin findmetech com au 6 The Find me Carers Watch FM1000 is not a life saving device It is a locator unit that functions off mobile network activity as outlined in thi...

Page 4: ...24 hour Monitoring Centre where a trained care consultant will be at your assistance At any time the details of the Carers Watch s last known location is displayed on location home page accessed using your unique username and password Red emergency button Introduction Thank you for choosing the Find me Carers Watch Before you start please ensure that the following items are included in your packag...

Page 5: ... is running low you will hear low battery alert Please charge your watch as soon as possible This is triggered at 30 of battery life remaining and you still have several hours of operation before the watch shuts down When the Find me Carers Watch shuts down completely from a flat battery you will hear low battery unit shutting down and the Carers Watch will shut down Your emergency contacts will b...

Page 6: ...en established press the ON OFF button again If the day and time continues to be incorrect please contact us or your local distributor Electrical safety information Please ensure your charger is plugged into an electrical power outlet where it cannot come into contact with water or other liquids To get the most out of your Find me Carers Watch ensure you only use the certified power adaptor and ch...

Page 7: ... that an emergency call has been activated G G 12 12am Monday G 12 12am Monday When the light turns green it confirms that the call has been connected to your nominated carer or Tunstall s 24 7 Response Centre When activated the duress security alert is designed to protect you without further inflaming a situation by operating the call in a unidirectional mode no sound will come from the watch If ...

Page 8: ... this alert by saying fall alert activated and the animated icon will be displayed on your Carers Watch To deactivate the fall alert Press the A button for 2 seconds see page 15 and the Carers Watch will say fall alert deactivated The icon below will be display on your Carers Watch confirming that the fall alert was deactivated G fall alert activated G fall alert deactivated Press the A button to ...

Page 9: ...alert The Carers Watch can be programmed to play a medication reminder at set times G You can set up alerts via the Alert Settings tab using your Find me login An alert will be heard at the pre set times You may set up to three medication reminders should you wish to change the reminder times you will need to reset the system and re enter the updated medication times Please note Only the watch wea...

Page 10: ... you in charging the watch if necessary Error message Calls restricted by access control this warns you that you are in a low network coverage area and you may not be able to make an outgoing call Telecommunication networks frequently roam even in good areas If you see an error message please wait two minutes and try again When the error message is shown outgoing call is restricted It is likely th...

Page 11: ...be used as a duress alarm for personal safety Yes the Find me Carers Watch can be used in either Carers Mode normal or Duress Mode security In Normal Mode if an alert is activated it is sent via email and SMS and initiates a two way voice conversation with either the carer or Tunstall Healthcare s 24 7 dedicated response centre In Security Mode the wearer can send a silent alert by email and SMS w...

Page 12: ...ng centre GEO Fence Safe Zone How does the Safe Zone alerts work The GPS Locator feature assists carers to set a designated safe zone The Carers Watch will check that the wearer is inside the safe zone when it seeks a GPS location every ten minutes If the GPS locator identifies the wearer being outside the safe zone the Carers Watch can automatically trigger an alert to authorised contacts via SMS...

Page 13: ...ly to be inside a building and unable to make clear line of sight for GPS tracking In this case it will report the last known GPS location How many people can the Find me Carers Watch call or alert Depending on the chosen monitoring option the Find me Carers Watch can call up to three different nunbers with one of those numbers reserved solely for SOS calls The watch can also email and SMS up to f...

Page 14: ... from the Response Centre to make sure I am OK The watch is programmed to still send an alert to the response centre so they can call you and check on your wellbeing This is designed as an extra measure to ensure the wearers safety in case it has accidentally been deactivated ...

Page 15: ...Your username Your password Your local distributor Contact Find me Technologies 07 3252 9929 admin findmetech com au PO Box 2494 Fortitude Valley Qld 4006 findmetech com au WGO180613 ...

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