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Where will your 

technology and devices 

work?
The Find-me Carers 

Watch’s works wherever 

there is 3G reception, in 

a similar way to the way your mobile 

phone operates. The watch also has 

inbuilt GPS locator and alert system 

functionalities. 
It will work on Vodafone, Optus or Telstra 

networks, offering coverage for 97% of 

Australia.
Like all GPS systems, this works best 

when outside.

Can you choose who monitors your 

safety?
Your Find-me Carers Watch can be 

monitored by a carer, or by someone 

supporting your safety in your company; 

or take an easier option and connect to 

our partner Tunstall Healthcare’s 24/7 

dedicated response centre.

What if I am unable to wear a watch?
An adaptor kit allows you to convert the 

Find-me Carers Watch into a lanyard,  

if required. 

FAQs

Can the Find-me Carers Watch be 

used as a duress alarm for personal 

safety?
Yes, the Find-me Carers Watch can be 

used in either Carers Mode (normal) or 

Duress Mode (security). 
In Normal Mode, if an alert is activated it 

is sent via email and SMS, and initiates 

a two-way voice conversation with either 

the carer or Tunstall Healthcare’s 24/7 

dedicated response centre. 
In Security Mode the wearer can send 

a silent alert by email and SMS, with 

the discreet press of a button. One-way 

voice communication allows the carer 

or monitoring centre to hear what is 

going on around the wearer and take 

appropriate action depending on  

the threat. 
Anyone who is with the wearer will not 

hear any action being taken to alert 

authorities and will not be aware that a 

duress alert has been sent.

How are the Watches different from a 

panic alarm?
The Find-me Carers Watch operates 

without a base station or landline, by 

connecting straight to the mobile phone 

network. That means you are no longer 

limited to a device that only works 

around your home or workplace.

Summary of Contents for Find-Me

Page 1: ...WEARERS GUIDE ...

Page 2: ...ectrical safety information Turning on the watch Emergency button Fall alert Medication alert General care Troubleshooting FAQs P4 P6 P7 P8 P10 P11 P12 P14 P16 P17 P18 P20 Find me Technologies Pty Ltd PO Box 2494 Fortitude Valley Qld 4006 AUSTRALIA Patented NZ 599156 AU 2010300097 UK 2486146 ...

Page 3: ... should only be used in areas which have 3G mobile phone coverage It assists to locate people using GPS technology which works best when outdoors Important notes For further questions or support please contact us on 07 3252 9929 or admin findmetech com au 6 The Find me Carers Watch FM1000 is not a life saving device It is a locator unit that functions off mobile network activity as outlined in thi...

Page 4: ...24 hour Monitoring Centre where a trained care consultant will be at your assistance At any time the details of the Carers Watch s last known location is displayed on location home page accessed using your unique username and password Red emergency button Introduction Thank you for choosing the Find me Carers Watch Before you start please ensure that the following items are included in your packag...

Page 5: ... is running low you will hear low battery alert Please charge your watch as soon as possible This is triggered at 30 of battery life remaining and you still have several hours of operation before the watch shuts down When the Find me Carers Watch shuts down completely from a flat battery you will hear low battery unit shutting down and the Carers Watch will shut down Your emergency contacts will b...

Page 6: ...en established press the ON OFF button again If the day and time continues to be incorrect please contact us or your local distributor Electrical safety information Please ensure your charger is plugged into an electrical power outlet where it cannot come into contact with water or other liquids To get the most out of your Find me Carers Watch ensure you only use the certified power adaptor and ch...

Page 7: ... that an emergency call has been activated G G 12 12am Monday G 12 12am Monday When the light turns green it confirms that the call has been connected to your nominated carer or Tunstall s 24 7 Response Centre When activated the duress security alert is designed to protect you without further inflaming a situation by operating the call in a unidirectional mode no sound will come from the watch If ...

Page 8: ... this alert by saying fall alert activated and the animated icon will be displayed on your Carers Watch To deactivate the fall alert Press the A button for 2 seconds see page 15 and the Carers Watch will say fall alert deactivated The icon below will be display on your Carers Watch confirming that the fall alert was deactivated G fall alert activated G fall alert deactivated Press the A button to ...

Page 9: ...alert The Carers Watch can be programmed to play a medication reminder at set times G You can set up alerts via the Alert Settings tab using your Find me login An alert will be heard at the pre set times You may set up to three medication reminders should you wish to change the reminder times you will need to reset the system and re enter the updated medication times Please note Only the watch wea...

Page 10: ... you in charging the watch if necessary Error message Calls restricted by access control this warns you that you are in a low network coverage area and you may not be able to make an outgoing call Telecommunication networks frequently roam even in good areas If you see an error message please wait two minutes and try again When the error message is shown outgoing call is restricted It is likely th...

Page 11: ...be used as a duress alarm for personal safety Yes the Find me Carers Watch can be used in either Carers Mode normal or Duress Mode security In Normal Mode if an alert is activated it is sent via email and SMS and initiates a two way voice conversation with either the carer or Tunstall Healthcare s 24 7 dedicated response centre In Security Mode the wearer can send a silent alert by email and SMS w...

Page 12: ...ng centre GEO Fence Safe Zone How does the Safe Zone alerts work The GPS Locator feature assists carers to set a designated safe zone The Carers Watch will check that the wearer is inside the safe zone when it seeks a GPS location every ten minutes If the GPS locator identifies the wearer being outside the safe zone the Carers Watch can automatically trigger an alert to authorised contacts via SMS...

Page 13: ...ly to be inside a building and unable to make clear line of sight for GPS tracking In this case it will report the last known GPS location How many people can the Find me Carers Watch call or alert Depending on the chosen monitoring option the Find me Carers Watch can call up to three different nunbers with one of those numbers reserved solely for SOS calls The watch can also email and SMS up to f...

Page 14: ... from the Response Centre to make sure I am OK The watch is programmed to still send an alert to the response centre so they can call you and check on your wellbeing This is designed as an extra measure to ensure the wearers safety in case it has accidentally been deactivated ...

Page 15: ...Your username Your password Your local distributor Contact Find me Technologies 07 3252 9929 admin findmetech com au PO Box 2494 Fortitude Valley Qld 4006 findmetech com au WGO180613 ...

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