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Troubleshooting
Carers Watch does not turn on
Flat battery - see pages 8 and 9 on
charging the battery.
Carers Watch not updating time
Poor signal - see page 11 turning the
Watch on.
Display says SIM not inserted
Call us or Tunstall for instructions.
SIM damaged
Call us or Tunstall to arrange a
replacement SIM.
Low battery
You receive a low battery alert when the
battery is at 30%. You have several hours
of use after this alert before your Carers
Watch shuts down. This is designed so a
carer has plenty of time to assist you in
charging the watch if necessary.
Error message
Calls restricted by access control - this
warns you that you are in a low network
coverage area and you may not be able
to make an outgoing call.
Telecommunication networks frequently
roam even in good areas. If you see an
error message, please wait two minutes
and try again.
When the error message is shown,
‘outgoing call’ is restricted. It is likely that
the alert has still been received by the
response centre or your carer and they
may be able to initiate an incoming call.
Failure to alert the Response Centre
when the SOS button is activated
Either 3G coverage restrictions are
preventing connection or make sure you
press and hold the RED SOS button for
up to 3 seconds to alert.
Summary of Contents for Find-Me
Page 1: ...WEARERS GUIDE ...
