FIVE YEAR WARRANTY
WATER TEC OF TUCSON
warrants each new Reverse Osmosis unit to be free from defects in
materials and workmanship under normal use within the operating conditions listed below. For a
period of
FIVE YEARS
from date of purchase we will repair or replace any part of this Reverse
Osmosis unit which we find to be defective in operation because of faulty materials or
workmanship. This warranty is valid only to the original owner, installed at the original location by
authorized service personnel. There are two exceptions the disposable filter cartridges are not
warranted, and the membrane is covered for manufacturing defects only and pro-rated as follows:
3 YEARS PRO-RATED WARRANTY
* First 3 months
– No Charge * 4
th
thru 36
th
month
– Charged 1/36 of retail cost times number of
months membrane in use.
Damage caused by accident, fire, flood, act of God, mis-use, mis-application, neglect, alteration,
installation or operation contrary to our printed instructions, is not covered by this warranty.
As manufacturer, we do not know the characteristic of the water supply where the system will
ultimately be installed. Please understand that the quality of water supplies may vary periodically,
and that your water usage rate may vary as well. Water characteristics can also change
considerably if your R.O. is moved to a new location. For these reasons, we assume no liability
for the determination of the proper equipment necessary to meet your requirements, and we do
not authorize others to assume such obligations for us. Our obligations under this warranty are
limited to the repair or replacement of the defective parts of the R.O. and we assume no liability
whatsoever for incidental and consequential damages, whether from corrosion or other causes.
Some states do not allow limitations on how long an implied warranty lasts, or exclusions or
limitations of incidental or consequential damage, so the limitations and exclusions in this
warranty may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
WARRANTY SERVICE POLICY
In the event that a component breaks down on a system that is still under warranty, we ask that
the following policy be followed so we can provide the necessary service to you:
•
Any part that has malfunctioned must be sent prepaid to the factory with the model
number, serial number, and proof of purchase for the system it came from.
•
Upon receipt of these items, inspection and test will be made and a determination
given as to repair or replacement of the item under warranty.
•
If the part is under warranty, it will be repaired or replaced and returned at no cost,
except freight.
•
If the part is not covered by the warranty, the part will be repaired or replaced and
returned and invoiced for the repair or replacement cost.
WARRANTY VALID ONLY IF OPERATED WITHIN
CONDITIONS LISTED BELOW
MEMBRANE TYPE
CTA
TFC
Feed Water Supply
Either
No Chlorine
Water Pressure
40-85 PSI
30-80 PSI
Water Temperature
40 F
– 90F
40 F-120 F
pH
5.5
– 9.0
3
– 11
TDS
1200 ppm
2000ppm
The expected life of this equipment is approximately Ten (10) years drpendant on local water conditions
including but not limited to minerals, additives and water pressure.
