A:
1)Please set Low Sub-stream,when sub-stream set high it will effect the transmission because of
the network;
2)Network environment not good;
Q: Device works well in the Client, but cannot see the video a period time later.
A:1.
Check if connect to server successfully on device, if dialing probably SIM Card no 3G
Flow,change another SIM card for testing;
2.Check if Device Number be changed,if yes,need add device to server again;
3.If still can not view video after previous 2 steps,please check if 3G module error;
7.4 Other related questions
Q: Video Lost in certain channel?
A:
Possible reasons are as follows
1. This channel has no video input
2.The camera of this channel breaks down or work abnormality
3.If the camera takes an electricity power from the equipment directly, may be the
equipment’s electric voltage isn't enough to make camera work as usual;
d) The cable that links this channel has problem
Q: Can’t playback files on PC successfully?
A:
Possible reason is as follows:
1.Have never chosen a record file or document path; please choose the path that records file first
before playback.
Q: Remote control not works?
A:
Probably of the reasons are as follows:
1.The remote control didn't pack battery;
2.2.The remote control damages;
3.Device damages.
Q: During playback, the map doesn't show?
A:
Possible reasons are as follows: Net cable did not connect to PC; Net works, but the computer
can not get to the Internet;
Q: When SD card and HDD records, How is the record coverage?
A:
SD card and HDD will record circularly for each other. When they are full, they will delete the
original video records respectively.
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