WARRANTY POLICY
Under the warranty your C100 Chipper is warranted for 2 year from the date of
purchase against mechanical defects, faulty workmanship or material. 90 days for
commercial use. This warranty covers only the replacement, repair or adjustment of
any part which fails as a result of a fault in manufacture or assembly. Defective parts
will be repaired or replaced without charge for labour or materials subject to the
conditions detailed below.
Warranty Exclusions, Limitations and Rights:
1) Any failure that results from accident, abuse or neglect is not covered by this
warranty
2) Transport of the C100 Chipper to and from the manufacturer, their agents or
dealers, to be paid for by the owner
3) Proof of purchase date must be provided prior to the commencement of the
warranty work
4) Any failure of parts or material that is contributable to fair wear
5) Any indirect or consequential loss, damage, costs or expenses suffered by the
consumer that may result either directly or indirectly from the failure or malfunction
of the product
6) Any repairs carried out other than those by authorised Truyard agents or dealers
cancel this warranty
7) Engine warranty is separate and is in accordance with the Engine manufacturers
express warranty
TROUBLESHOOTING
ISSUE
CAUSE
SOLUTION
Irregular
Chipping
Worn or damaged
blades
Anvil not adjusted
Loose belts
Change blades or rotate them around
180°
Adjust to within 1-2mm of chipper blade
Adjust the belts to the correct tension
Excessive
noise
Over tightened
belts
Bearing
Loosen and inspect belt damage in case
they need to be replaced
Replace the bearing
Motor starts
but mulcher
doesn’t
Blockage in the
flywheel
Remove the spark plug and make sure
the flywheel is at a complete stop. Open
the discharge chute and take out the
blockage carefully. Test spinning the
flywheel a full 360° to ensure that there
aren’t more blockages. Be careful of the
blades.
Note: Truyard has available spare parts for the machine if a replacement is necessary
