TRUST 302KS SILVERLINE WIRELESS DESKSET
9
U K
Problem
Cause
Possible solution
The mouse arrow
moves erratically on
the monitor.
The ball or the mouse
compartment may be
dirty.
Clean the ball and
remove any dirt from
inside the ball
compartment.
The software for your
previous mouse is still
active.
Remove the software for
your previous mouse
before installing the Trust
software (see chapter
4.1).
Windows displays an
error message
concerning the
keyboard or mouse
when the computer is
started.
The mouse has not
been connected or has
not been connected
correctly.
Connect the mouse
correctly and restart the
computer.
The software has not
been (correctly)
installed.
Remove all the drivers
(see chapter 4.1) and
reinstall them (see
chapter 4.5).
The multimedia keys
do not react.
The software for your
old keyboard is still
active.
Remove the old software
(see chapter 4.1).
The software has not
been installed.
Install the mouse
software.
The scroll function
does not work.
The software has not
been configured
correctly.
Configure the software
correctly.
If you still have problems after trying these solutions, please contact one of the Trust
Customer Care Centers. You can find more information at the back of this instruction
manual. Please have the following information available:
•
The item number. This is US/NL: 13165; FR: 13166; IT: 13167; GM: 13168;
UK: 13169; SP: 13170.
•
A good description of what does not work.
•
A good description of when the problem occurs.
