TrueConf Group User Manual Download Page 14

Microphone gain

 and try to enable

 

Microphone boost

.

Warning!

Using the microphone input gain along with the volume can cause noise or sound distortion.
We recommend using this setting only if it is absolutely necessary.

To  remove  echo,  return  to

 

Configuration  → Audio  → Input  device

  section  and  enable

 

Noise

suppression

. If this does not help, use

 

Microphone gain control

,

 

AEC

, and

 

AE C settings

 to achieve

the best combination of settings. When using a US B speakerphone, echo and noise cancellation needs
to be disabled, and it should be enabled when using an analog microphone or equivalent connected
via a mini jack. When a speakerphone is used to capture sound, and a device connected via HDMI, e.g.,
TV  or  monitor  speakers,  is  used  for  output  purposes,  a  hardware  echo  canceller  can't  work,  as  you
need to use a software one.

Audio  settings  (noise  cancellation,  echo  cancellation,  and  volume)  are  saved  for  each  device
individually.

3.4.4. Speakers

Go to

 

Configuration → Audio → Output device

 and choose a speaker in

 

Default output

.

To test sound playback, click

 

Start

 in

 

Speaker test

. If connection is successful, you should hear a short

piece of music.

Tip

Check your speaker connection in

 

Configuration → Audio → Diagnostics

.

3.5. Configuring Protocols

3.5.1. H.323 Settings

The H.323 protocol can be configured in

 

Configuration → Network → H.323

 section.

1.  Enable

 

H.323 support

.

2.  In necessary, enable NAT traversal for H.460.18 and H.460.19.

3.  To register the endpoint with an external H.323 gatekeeper, choose

 

Discover

 in

 

Gatekeeper  use:

to find its address in the network or

 

Manual

 to enter the address manually and indicate:

H.323 extension (E.164)

 and

 

H.323 Alias

  in  case  of  calls  from  devices  within  the  gatekeeper

without the need to indicate the endpoint IP address (otherwise the system name will be used as
the default value)

Gatekeeper address

 (in case of manual input)

Gatekeeper username

 and

 

Gatekeeper password

 for authorization (if necessary)

3.5.2. SIP Settings

To  enable  your  endpoint  to  use  the  S IP  protocol,  configure  it  in

 

Configuration  → Network  → SIP

section.

1.  Enable

 

SIP support

.

2.  If necessary, enable

 

Spam protection

. This feature is useful when the endpoint becomes available

via S IP from outside the local network. In this case, it can be attacked by different types of malware
that looks for poorly protected corporate IP PBX systems to forward traffic. These attacks are spam
calls  to  the  endpoint.  When  antispam  protection  is  enabled,

  TrueConf  Group  software  identifies

such calls by their characteristic features and ignores them.

TrueConf Group

User guide

© 2021 TrueConf. All rights reserved.

 

14

Summary of Contents for Group

Page 1: ......

Page 2: ...l Panel Access 3 2 Language and Date Settings 3 3 Restricting Access to Settings 3 4 Hardware Setup 3 4 1 Monitors 3 4 2 Webcam 3 4 3 Microphone 3 4 4 Speakers 3 5 Configuring Protocols 3 5 1 H 323 Se...

Page 3: ...Sharing 4 4 3 Recording 4 5 How to Use Saved Addresses 4 5 1 Address Book 4 5 2 Call History 5 Web Based Management Control Panel 5 1 Hardware Setup 5 2 Device Control Panel 5 3 Information 5 4 Making...

Page 4: ...30 30 31 31 31 31 6 1 3 Audio Codecs 6 1 4 Resolutions 6 2 Network 6 2 1 Network Features 6 2 2 Network Interfaces 6 3 Security TrueConf Group User guide 2021 TrueConf All rights reserved 4...

Page 5: ...ded Record conferences Capture and share content from USB devices and video capture cards Stream conferences to external resources Control the endpoint using the web interface Use two monitors simulta...

Page 6: ...on is located on the left side of the front panel with an IR receiver of the remote control being behind a decorative plastic panel on the right side The rear panel of the endpoint contains the follow...

Page 7: ...AV equipment 8 RJ 45 to provide Ethernet connection 9 Additional audio output to connect an audio output device 10 Additional audio input to connect an analog microphone TrueConf Group User guide 2021...

Page 8: ...l or Contacts otherwise date and time Central part Main menu Lower part Panel containing information about connected monitors it automatically disappears after a few seconds and endpoint notification...

Page 9: ...the drop down list or enter text you need to move the focus to the corresponding element and press OK In addition you can use the onscreen or regular keyboard to enter text To call the onscreen keyboa...

Page 10: ...hen working with the menu Section 4 Arrow keys Move between interface elements OK Enter on the keyboard Click the button in focus on the screen Expand the list in focus on the screen Section 5 Dial Cl...

Page 11: ...n keyboard if the focus is on the input field History Open the call history Directory Open LDAP directory or address book Settings When working with the menu go to Configuration menu Stream Enable dis...

Page 12: ...omatically Otherwise configure the following parameters manually IP address Mask Gateway Primary DNS Secondary DNS Interface settings To fine tune the network you can disable Autonegotiate and set up...

Page 13: ...the monitor to display the main menu of the endpoint in the drop down list Main menu on Use Show local video to choose whether you will see your selfview during a call In Secondary display content me...

Page 14: ...Diagnostics 3 5 Configuring Protocols 3 5 1 H 323 Settings The H 323 protocol can be configured in Configuration Network H 323 section 1 Enable H 323 support 2 In necessary enable NAT traversal for H...

Page 15: ...By default TrueConf Group operates in point to point mode when the video call is made in full duplex mode that allows two parties to see and hear each other simultaneously If another user calls the en...

Page 16: ...set the necessary parameters server address RTMP application stream name key login and password Streaming via MPEG TS and SAP protocols can be configured in Configuration Broadcast menu You will be ab...

Page 17: ...se LDAP 350 directory service compatible with Polycom You can configure integration with the LDAP server in Configuration LDAP section 3 8 2 Address Book The contact list can be configured in Address...

Page 18: ...y 4 1 1 Call a user or TrueConf conference To call a TrueConf Server user use one of the following formats TrueConf_ID server TrueConf_ID server port where TrueConf_ID User s TrueConf ID server server...

Page 19: ...call any user following the above instructions and then add all the others one by one 4 2 1 Adding users during a session Tip Learn how to add users to a conference using the control panel in Calling...

Page 20: ...hlighted in turquoise 4 3 2 During a group conference During a conference video window layouts are formed depending on the chosen mode of video stream mixing when setting up MCU functions Symmetric Al...

Page 21: ...Video button on the remote control 4 4 During a conference To display technical information about an ongoing video session press Info button on the remote control 4 4 1 PTZ Camera Control 4 4 1 1 Came...

Page 22: ...ons on the remote control Navigation buttons Switch between pages of a PDF file or move around a zoomed image Zoom buttons Control the image size of your streamed content Tip You can share content usi...

Page 23: ...calls To call a user choose him her in the list and press OK or Dial When switching to each line in the list you will see additional information User s address and communication protocol Complete call...

Page 24: ...gement features Downloading conference recordings Detailed endpoint operation guidelines More convenient control using the keyboard and mouse in comparison with the remote control To access the contro...

Page 25: ...an important message to that user Tip You can manage audio devices of the endpoint in Settings Audio section as well 5 3 Information In this section you can check the current settings of the endpoint...

Page 26: ...using the corresponding buttons 3 To switch to the preset saving mode click Memorize 4 In Positions list click any number to save the chosen camera settings under this number 5 5 2 Screen Sharing To p...

Page 27: ...the image using the corresponding buttons To control PTZ cameras of TrueConf Group users 1 Go to the List of Participants 2 Choose the required user there and click the video preview button 3 Click i...

Page 28: ...bout restarting the video conferencing system and in a few seconds you will be able to work with the new software version Warning Before updating the software make sure that TrueConf Group is connecte...

Page 29: ...Wireshark TrueConf Group User guide 2021 TrueConf All rights reserved 29...

Page 30: ...Video codecs H 261 H 263 H 263 H 264 Baseline Profile 264 High Profile H 265 Main Profile H 264 SVC under a licence 6 1 3 Audio Codecs G 711 G 719 Siren22 G 722 G 722 1 Siren7 G 722 1 Annex C Siren14...

Page 31: ...TP URL IP dialing Access to LDAP network directory NAT traversal ICE TURN H 460 18 H 460 19 Remote management HTTP HTTPS Remote preset switching HTTP HTTPS View the main camera image and content HTTP...

Page 32: ...H WEB HTTP HTTPS Disable IP services Network settings protection Available on request List of IP addresses allowed for remote access Management through Telnet TrueConf Group User guide 2021 TrueConf A...

Reviews: