5
Your telephones
trueCall will work with a wide range of telephone equipment including
corded and cordless phones. It protects all the phones that are
plugged into it. If you need a number of extensions in your house we
recommend that you use a modern multi-handset cordless phone
system so that trueCall can protect all your phones.
Once you have installed trueCall we recommend that you don’t use
phones plugged into other extension sockets in your house. These
may give a short ring when calls from unknown callers are received,
and won’t ring when the caller is put through.
trueCall was designed for use in the home - it shouldn’t be plugged
into office switchboards, lines that are shared with a fax machine, or
anywhere you need to dial ‘9’ for an outside line.
trueCall will work with some Voice Over IP telephones. You can set
this up in your Internet Control Panel. (see Internet Control Panel
Guide page 10).
Some phones automatically check the 1571 network voicemail
service at regular intervals and display a ‘Message waiting’ light.
These are called
1571 phones
. We recommend that you do not use
1571 phones with trueCall (see page 16)
Your telephone network supplier
In the UK, if your telephone service is provided via a Cable service
provider then you need to set trueCall’s line type to Cable mode (see
the trueCall Reference Guide, page 22).
Answering machines/answering services
trueCall provides Message Manager, its own powerful answering
machine -
If you have a separate answering machine, disconnect
it, or switch off any answering facilities provided by your
telephone.
trueCall will work co-operatively with most network voicemail
services (see the trueCall Reference Guide, page 13).
All of your answering machine messages and settings are kept safe,
even when trueCall is switched off.
Setting up trueCall
